Rising Store Manager: Pharmacy & Retail Ops

Native American Talent; Chicago (IL); On-site; USD 47,000 - 72,000; Full time

Job summary

Walgreens in Chicago is seeking a Store Manager-level leader to supervise customer service associates and drive front-end and pharmacy operations. You will partner with the Store Manager to achieve company deliverables, oversee scheduling, merchandising, and cash handling, and ensure compliance with policies and laws.

The role emphasizes team development, performance management, and readiness for promotion to store leadership. Flexible scheduling and relocation options may be required.

Qualifications

• Bachelor’s degree with a solid academic record, all majors welcome OR satisfactorily completed a Walgreens Community Internship Program OR High School Diploma/GED and two years of experience in a supervisory position (does not require experience with direct reports).
• Demonstrated leadership abilities that include professional business ethics, self-motivation, and strong communication skills and strong business acumen.
• Completion of Store Manager training program (LEAP) or willingness to complete Walgreens Leadership Essentials training (for individuals placed in ESM role on or after June 1, 2021) within 12 weeks of ESM start date.
• Must be fluent in reading, writing, and speaking English (except in Puerto Rico)
• Willingness to work flexible schedule including extended days, evenings, and weekend hours.
• Willingness to accept promotion into a Store Manager position, if promotion is offered, which could require relocation to a different store location.
• Ability to transfer to other Walgreens retail assets located within the same hiring Area.

Responsibilities

• Supervises customer service associates and designated hitters.
• Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap.
• Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to achieve company deliverables.
• Engages customers by greeting and assisting with products and services; resolves complaints to ensure positive customer experience.
• Monitors customer service, provides coaching and develops plans for improvements in front-end and pharmacy.
• Analyzes front end and pharmacy inventory trends to create corrective action plans; trains team members to follow inventory SOPs.

Skills

Leadership

Customer service

Team supervision

Decision making

English fluency

Education

Bachelor’s degree

Walgreens Community Internship Program

High School Diploma/GED + 2 years supervisory experience

Store Manager training LEAP

Job description

Walgreens in Chicago is seeking a Store Manager-level leader to supervise customer service associates and drive front-end and pharmacy operations. You will partner with the Store Manager to achieve company deliverables, oversee scheduling, merchandising, and cash handling, and ensure compliance with policies and laws.

The role emphasizes team development, performance management, and readiness for promotion to store leadership. Flexible scheduling and relocation options may be required.