Rising Store Manager - Pharmacy & Retail Ops

Walgreens; Rock Falls (IL); On-site; USD 45,000 - 72,000; Full time

Job summary

Walgreens in Illinois seeks a Store Manager/Supervisor to oversee front-end and pharmacy operations, drive customer satisfaction, and manage staff performance. You will collaborate with leadership to improve profitability and ensure adherence to company standards.

The role requires strong leadership, scheduling, training, and cash/inventory controls, with a focus on high-quality customer experiences and regulatory compliance.

Qualifications

• Proven leadership abilities with team supervision experience.
• Excellent customer service and conflict resolution skills.
• Strong communication and business acumen.
• Knowledge of front-end and pharmacy operations.

Responsibilities

• Supervise store front end and pharmacy teams; oversee schedules and performance.
• Engage customers, resolve complaints, and promote store services.
• Lead hiring, training, and discipline processes for associates.
• Manage cash handling, inventory, and compliance with store policies.

Skills

Leadership & supervision

Customer service excellence

Communication skills

Store operations knowledge

Education

Bachelor’s degree

High School Diploma/GED + 2 years supervisory experience

Job description

Walgreens in Illinois seeks a Store Manager/Supervisor to oversee front-end and pharmacy operations, drive customer satisfaction, and manage staff performance. You will collaborate with leadership to improve profitability and ensure adherence to company standards.

The role requires strong leadership, scheduling, training, and cash/inventory controls, with a focus on high-quality customer experiences and regulatory compliance.