Rising Store Leader: Front-End & Pharmacy Ops

Walgreens Co.; Teaneck Township (NJ); On-site; USD 47,000 - 72,000; Full time

Job summary

Walgreens Co. in the United States seeks a Store Supervisor to oversee front-end operations, supervise customer service associates, and coordinate pharmacy and retail activities to meet company goals.

You will lead recruitment, performance management, and discipline for direct reports, ensuring strong merchandising, cash control, and compliance with all policies while driving store sales and profitability. This role requires flexibility, a willingness to relocate for advancement, and the ability

Qualifications

• Bachelor’s degree with a solid academic record, all majors welcome OR satisfactorily completed a Walgreens Community Internship Program OR High School Diploma/GED and two years of experience in a supervisory position (does not require experience with direct reports).
• Demonstrated leadership abilities that include professional business ethics, self-motivation, and strong communication skills and strong business acumen.
• Completion of Store Manager training program (LEAP) or willingness to complete Walgreens Leadership Essentials training (for individuals placed in ESM role on or after June 1, 2021) within 12 weeks of ESM start date.
• Must be fluent in reading, writing, and speaking English (except in Puerto Rico)
• Willingness to work flexible schedule including extended days, evenings, and weekend hours.
• Willingness to accept promotion into a Store Manager position, if promotion is offered, which could require relocation to a different store location.
• Ability to transfer to other Walgreens retail assets located within the same hiring Area.

Responsibilities

• Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to achieve company deliverables.
• Supervises the operation of the store and team members, including assigning daily activities, delegating tasks to team members, opening/closing/changing shifts, approving time records, time off and managing other scheduling conflicts to ensure proper team member coverage.
• Collaborates with external partners to drive the future of their Walgreen store. Identifies ways to support external partnerships and services as a resource for Pharmacy Operations Manager in seeking community outreach opportunities.
• Supports Store Manager in leveraging data, analysis, and team member input to make fact-based decisions, follow-up, and monitor impact.
• Supervises front end and pharmacy inventory, completing resets/revisions and price changes; analyzes front end and pharmacy inventory trends to create corrective action plans; trains/coaches team members to follow inventory standard operating procedures.
• Ensures execution of operational feedback from the Store Manager and District Manager through delegation and supervision of team members.
• Ensures that store interior and exterior are clean and presentable; manages repair and maintenance; responds to emergencies.
• Ensures team members have a working knowledge of all computer and technology systems and software.
• Provides for the safety and well-being of team members; effectively utilizes the Security Operations Center.
• Complies with all company policies and procedures, manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including sale of alcohol, tobacco, fresh food, and pharmacy products.
• Completes special assignments and other tasks as assigned.

Skills

Leadership

Customer service

Store operations

Team management

Communication skills

Education

Bachelor’s degree

Job description

Walgreens Co. in the United States seeks a Store Supervisor to oversee front-end operations, supervise customer service associates, and coordinate pharmacy and retail activities to meet company goals.

You will lead recruitment, performance management, and discipline for direct reports, ensuring strong merchandising, cash control, and compliance with all policies while driving store sales and profitability. This role requires flexibility, a willingness to relocate for advancement, and the ability