RISE Recovery Support Specialist (M, W, F 1p-7p)

Connections Health Solutions; Tucson (AZ); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health insurance

401k match

PTO 160 hours

Parental leave

Employee Assistance Program

Job summary

Connections Health Solutions is seeking a Recovery Support Specialist to provide community-based crisis and recovery support. You will work with a multidisciplinary team, engage individuals with lived experience, and collaborate with law enforcement in a co-response model to deliver compassionate, evidence-based care within the behavioral health crisis system.

The role requires a valid US driver’s license, Arizona Peer Support Specialist certification, and a personal recovery journey.

Qualifications

• Arizona Peer Support Specialist certification is required.
• 1 year of personal Recovery Experience is preferred.
• Valid Driver’s license and reliable vehicle.
• Must pass motor vehicle record check with clean driving record.

Responsibilities

• Provide community-based crisis support and peer engagement.
• Collaborate with law enforcement in a co-response model.
• Conduct follow-up visits within 24–72 hours when requested.
• Co-locate at law enforcement stations and support officers and community members.

Skills

Peer support

Trauma-informed care

Verbal de-escalation

Education

Arizona Peer Support Specialist certification

Tools

EHR

Job description

We're not just behavioral health people—we're crisis people.

Connections Health Solutions is a leading provider of immediate-access behavioral health crisis care. Our team combines medical and recovery-oriented treatment to stabilize individuals in crisis and connect them to community-based resources for ongoing recovery.

Founded by emergency room psychiatrists Dr. Chris Carson and Dr. Robert Williamson, our model is physician-led and data-driven, drawing upon more than 15 years of crisis care expertise. Recognized by SAMHSA and the National Council for Mental Wellbeing as a national best practice, we've delivered invaluable treatment to hundreds of thousands of individuals facing crises. Our commitment remains consistent, to improve access, inspire hope, and provide the right support.

Our values shape our decisions, define our culture, and foster continuous learning and growth.

We accept people as they are, creating safe spaces where they feel valued and respected. We inspire hope by walking with people side-by-side, showing them grace and compassion. We act with intention, holding ourselves and each other accountable, and doing the right thing. We work as one team, trusting and supporting each other. We embrace change and innovation, striving to find better ways to fulfill our mission.

We are on a mission to change the face of behavioral health. Help us save lives and make a difference.

Earn More with Shift Differentials

Maximize your earnings with additional hourly pay:

• +$2/hr -> Monday-Thursday Nights
• +$3/hr -> Friday-Sunday Nights
• +$2/hr -> Saturday-Sunday Days

What You’ll Do:

TheRISE Recovery Support Specialist (RSS) provides patients with the natural supports that are instrumental in maintaining a strong and successful recovery. This position demonstrates a strong personal recovery journey and serves as a positive example that recovery is a desirable and attainable goal. The Peer Support Specialist works collaboratively with multiple disciplines to support individuals in meeting their treatment and recovery needs.

Community-Based Peer Support & Crisis Response

• Provide community-based supportive services to individuals experiencing behavioral health crises.
• Collaborate with Law Enforcement partners as part of a co-response model to provide peer support and recovery-focused engagement.
• Serve as an educational resource for potential clients/patients experiencing a crisis.
• Encourage and support individuals from a place of lived experience, understanding, and empathy, utilizing appropriate self-disclosure to support engagement and recovery.

Recovery Support & Individual Engagement

• Provide education and support related to overcoming social determinants of health that may impact an individual’s recovery.
• Demonstrate knowledge of community resources and connect patients with resources that support their unique treatment and recovery needs.
• Demonstrate knowledge of multiple pathways to recovery and promote recovery options in an inclusive and nonjudgmental manner.
• Build therapeutic alliances with patients while consistently applying trauma-informed care principles.
• Serve as a positive example that recovery is a desirable and attainable goal through demonstration of personal recovery and wellness.
• Conduct follow-up visits, as requested by law enforcement agencies, with individuals who have experienced an overdose, prioritizing follow-up within the best-practice standard of 24-72 hours, based on agency capacity and caseload.
• Co-locate at assigned law enforcement stations and maintain availability to support officers and community members during designated hours.
• Conduct re-engagement field visits with individuals who have an established relationship and treatment plan but are no longer actively engaged in services, with the goals of reconnecting them to appropriate care and support.
• Respond as a second responder to complex crisis events in partnership with participating law enforcement agencies, providing case management, peer support, and connections to appropriate behavioral health resources.

Multidisciplinary Collaboration

• Work collaboratively with a multidisciplinary team to support individual treatment and recovery needs.
• Partner effectively with law enforcement and other community-based professionals to coordinate appropriate support and services.
• Communicate relevant individual needs and recovery goals with members of the treatment team while maintaining appropriate confidentiality and professional boundaries.

Documentation & Compliance

• Document all encounters and services provided in the Electronic Health Record (EHR) accurately and timely.
• Maintain appropriate professional boundaries and follow organizational policies, procedures, and applicable standards of care.

Additional Duties

• Perform other duties and special projects as assigned by management, supporting the overall needs of individuals, the team, and the organization.

What You’ll Bring:

• High School Diploma or equivalent
• Arizona Peer Support Specialist certification required
• 1-year consecutive months of personal Recovery Experience
• Valid Driver’s license
• Successfully pass a motor vehicle record check and maintain a clean driving record
• Must have own vehicle that is clean, neat, and in good working condition
• Willing to obtain Full coverage car insurance with high-level liability
• Arizona Level I Fingerprint Clearance Card
• The Company has a mandatory vaccination policy. All successful applicants must be fully vaccinated, including showing proper documentation, or otherwise be exempt pursuant to the Company's exemption process prior to their start date as a condition of employment

It would be great if you had:

• 1-year Behavioral Health/Substance Use Treatment or GHM Recovery experience
• Knowledge of evidence-based/person-centered skillsets, such as motivational interviewing, trauma informed care, verbal de-escalation, harm reduction, and person-centered language
• Completion of specialized peer certifications (WHAM, ASIST, etc.)
• Bilingual in Spanish
• Experience using EHR

What We Offer:

Full-time only:

• Employees (and their families) are offered comprehensive health insurance, including Medical, Dental, Vision, Accident, Critical Illness, and Hospital Indemnity
• CHS pays for Basic Life, AD&D, Short and Long-Term Disability
• Voluntary Life insurance option for employees and their families
• Health Savings Accounts (with $1,000 to $2,000 employer contribution depending on plan)
• Flexible Spending Accounts (health care and dependent care)
• 401k company match after 6 months (50% of deferrals up to 6% of compensation)
• Generous PTO starting at 160 hours accrued annually and 12 recognized company holidays
• Company-paid parental leave available to eligible employees

All employees (Pool, Part-time and Full-time):

• Employee Assistance Program to help with confidential emotional support, work life solutions, financial solutions, legal assistance, or online support
• After 90 days, you are auto enrolled in the 401k Plan

Connections Health Solutions is a Second Chance Employer

EEO Statement

Connections Health Solutions is an equal opportunity employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. We are committed to creating an inclusive and welcoming environment for all employees and applicants.

Recruitment Fraud Warning

Connections Health Solutions has been made aware of individuals impersonating our recruiters and issuing fraudulent interview invitations and job offers.

Please note:

• Official communications come only from an email address ending in @connectionshs.com.
• We will never extend an offer without completing our formal interview process.
• We will never ask candidates to pay fees, purchase equipment, or send money as part of the hiring process.

If you receive a suspicious communication claiming to represent Connections Health Solutions, please contact [e-mail] to verify its authenticity before responding.