Recovery Support Specialist (RSS) (FT, Front End Days)

Connections Health Solutions; Phoenix (AZ); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health insurance

401k with company match

PTO 160 hours + holidays

Parental leave

EAP

Job summary

Connections Health Solutions in Phoenix, AZ seeks a Recovery Support Specialist (RSS) to support individuals in recovery as a positive role model and resource. The RSS collaborates with multiple disciplines to meet treatment and recovery needs in a dynamic crisis-care setting.

You will facilitate groups and individual recovery, build therapeutic alliances, document encounters, and utilize trauma-informed approaches to reduce seclusion and promote recovery pathways.

Qualifications

• At least one year of personal recovery.
• High School Diploma or equivalent.
• Mandatory vaccination policy for all successful applicants.
• Physical requirements to support individuals in a fast-paced environment.

Responsibilities

• Acts as a facilitator (or co-facilitator) in groups and individual recovery.
• Lowers seclusion/restraint through therapeutic alliance and trauma-informed care.
• Demonstrates knowledge of community resources to support recovery.
• Collaborates with multi-disciplinary team across treatment and recovery.
• Documents encounters in the electronic health record.
• Uses appropriate self-disclosure to relate to individuals.

Skills

Group facilitation

Trauma-informed care

Recovery support

Empathy

Active listening

Education

High School Diploma or equivalent

Tools

EMR

Job description

Recovery Support Specialist (RSS) (FT, Front End Days)

Phoenix, Arizona, United States

Connections Health Solutions is a leading provider of immediate-access behavioral health crisis care. Our team combines medical and recovery-oriented treatment to stabilize individuals in crisis and connect them to community-based resources for ongoing recovery.

Founded by emergency room psychiatrists Dr. Chris Carson and Dr. Robert Williamson, our model is physician-led and data-driven, drawing upon more than 15 years of crisis care expertise. Recognized by SAMHSA and the National Council for Mental Wellbeing as a national best practice, we’ve delivered invaluable treatment to hundreds of thousands of individuals facing crises. Our commitment remains consistent, to improve access, inspire hope, and provide the right support.

Our values shape our decisions, define our culture, and foster continuous learning and growth.

We accept people as they are, creating safe spaces where they feel valued and respected. We inspire hope by walking with people side-by-side, showing them grace and compassion. We act with intention, holding ourselves and each other accountable, and doing the right thing. We work as one team, trusting and supporting each other. We embrace change and innovation, striving to find better ways to fulfill our mission.

We are on a mission to change the face of behavioral health. Help us save lives and make a difference.

Earn More with Shift Differentials

Maximize your earnings with additional hourly pay:

• +$2/hr -> Monday-Thursday Nights
• +$3/hr -> Friday-Sunday Nights
• +$2/hr -> Saturday-Sunday Days

What You'll Do:

TheRecovery Support Specialist (RSS) provides individuals with the natural supports proven instrumental in maintaining a strong and successful recovery. The RSS will demonstrate a strong personal recovery and be a positive example that recovery is a desirable and attainable goal. The RSS works in conjunction with multiple disciplines to meet individual’s treatment and recovery needs.

• Actsas an active facilitator (or co-facilitator) in groups and individual recovery. Serves as anindividualadvocate and support resource throughout the treatment process.
• Works to lessen the instance of seclusion (if applicable) and restraint by building therapeutic alliance and exercising trauma informed care.
• Demonstrates knowledgeof community resources to help meet individual’s unique recovery needs. Implements knowledgeof multiple paths of recovery andpromotesthem equally.
• Works cohesively with multi-disciplineteam through all aspects of individual’s treatment and recovery.
• Documents all encounterswith individuals in the electronic health record.
• Encourages and supports from a place of experience and understanding and willing to use appropriate self-disclosure.
• Performs all other duties as assigned.

What You’ll Bring:

• At least one year of personal recovery
• High School Diploma or equivalent
• The Company has a mandatory vaccination policy. All successful applicants must be fully vaccinated, including showing proper documentation, or otherwise be exempt pursuant to the Company’s exemption process prior to their start date as a condition of employment
• Physical Requirements
  • Safely perform physical interventions (e.g., standing, pivoting, reaching, kneeling, lowering to the floor, and supporting another person’s weight)
  • Lift, push, pull, or carry up to 50 lbs. occasionally
  • Tolerate prolonged walking, standing, and observation in a fast-paced environment
  • Work with individuals who may exhibit agitation, aggression, or unpredictable behavior

It would be great if you had:

• Three years or more of personal recovery desired
• Experience using EMR
• Workplace Behavioral Health/Substance Use Treatment or GMH Recovery experience.
• Knowledge of evidence-based/person-centered skillsets, such as Motivational Interviewing, Trauma Informed Care, Verbal De-escalation, Harm Reduction, and Person-centered language.

What We Offer:

Full-time only:

• Employees (and their families) are offered comprehensive health insurance, including Medical, Dental, Vision, Accident, Critical Illness, and Hospital Indemnity
• CHS pays for Basic Life, AD&D, Short and Long-Term Disability
• Voluntary Life insurance option for employees and their families
• Health Savings Accounts (with $1,000 to $2,000 employer contribution depending on plan)
• Flexible Spending Accounts (health care and dependent care)
• 401k company match after 6 months (50% of deferrals up to 6% of compensation)
• Generous PTO starting at 160 hours accrued annually and 12 recognized company holidays
• Company‑paid parental leave available to eligible employees

All employees (Pool, Part-time and Full-time):

• Employee Assistance Program to help with confidential emotional support, work life solutions, financial solutions, legal assistance, or online support
• After 90 days, you are auto enrolled in the 401k Plan

Connections Health Solutions is proud to be a Second Chance Employer.

EEO Statement

Connections Health Solutions is an equal opportunity employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. We are committed to creating an inclusive and welcoming environment for all employees and applicants.