RIS ServiceNow Solution Architect Manager

Accenture; United States; A distancia; USD 140.000 - 190.000; Jornada completa

Descripción de la vacante

Accenture is seeking a seasoned ServiceNow Solution Architect to own end-to-end solutioning for complex ServiceNow engagements. You will lead solution design across ITSM, ITOM, HRSD, CSM, SecOps, and App Engine, translating business requirements into scalable, best-practice architectures.

You will drive pre-sales activities, act as the technical authority in client workshops, and mentor delivery squads on platform governance and upgrade readiness.

Formación

• Experience designing and delivering ServiceNow solutions
• Ability to translate complex business requirements into scalable architecture
• Background in ITSM, ITOM, HRSD, CSM, SecOps or App Engine modules preferred

Responsabilidades

• Lead solution design and architecture for ServiceNow implementations across ITSM, ITOM, HRSD, CSM, SecOps, and App Engine
• Drive pre-sales activities including RFP responses, effort estimation and client presentations
• Act as technical authority in client workshops aligning business outcomes with platform capabilities
• Define integration patterns, data models and governance with architects and delivery teams
• Conduct solution reviews and architecture assessments to identify risks and optimization opportunities
• Guide delivery squads on platform best practices and upgrade readiness
• Stay current with ServiceNow roadmap and new capabilities, proposing proactive client recommendations

Conocimientos

ServiceNow

Solution Architecture

Pre-sales

Stakeholder engagement

Descripción del empleo

About the Role We are looking for a seasoned ServiceNow Solution Architect to join our Digital Core ServiceNow Solutioning team. In this role, candidate will own end-to-end solutioning for complex ServiceNow engagements. Successful candidate will work closely with business stakeholders, delivery leads, and technical teams to architect scalable, platform-aligned solutions that drive measurable business value. Key Responsibilities Lead solution design and architecture for ServiceNow implementations across ITSM, ITOM, HRSD, CSM, SecOps, and/or App Engine modules (not limited to these modules. The scope should cover entire ServiceNow platform) Translate complex business requirements into scalable, best-practice ServiceNow architectures and technical blueprints. Drive pre-sales and solutioning activities including RFP responses, effort estimation, solution proposals and client presentations. Act as the technical authority in client workshops, ensuring alignment between business outcomes and platform capabilities. Define integration patterns, data models and governance frameworks in collaboration with enterprise architects and delivery teams. Conduct solution reviews and architecture assessments; identify risks, technical debt and optimization opportunities. Participate in client orals and visits to showcase our capabilities & solutions Guide and mentor delivery squads on platform best practices, ServiceNow development standards and upgrade readiness. Stay current with ServiceNow platform roadmap, new product releases and emerging capabilities; bring proactive recommendations to clients.

What We Offer A high impact role at the forefront of enterprise digital transformation initiatives. Access to a collaborative, innovation focused Digital Core community and CoE resources. Support for ServiceNow certifications, trainings and continuous skill development. Competitive compensation benchmarked for lateral hires at this experience level.

About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services - creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com

Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences.All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law.Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.