RIS Automation Solution Architect Senior Manager

Accenture PLC; United States; On-site; USD 180,000 - 240,000; Full time

Job summary

Accenture seeks an Automation Architect to drive end-to-end AI-powered automation solutions across client ecosystems, leveraging Generative and Agentic AI technologies. You will lead design, engagement, and implementation for AI-led automation across ERP, ITSM, CRM and cloud platforms.

You will guide multi-agent orchestration, RAG pipelines, and modern delivery methods while collaborating with clients in finance, retail, life sciences, and manufacturing domains.

Qualifications

• 7-12 years in IT consulting, system integration or cloud advisory services.
• Experience leading AI-led automation programmes as Technical Lead or Solution Architect.
• Ability to design multi-agent orchestration and Gen AI workflows.
• Experience integrating ERP, ITSM, CRM with cloud platforms.
• Exposure to financial services, retail, life sciences or manufacturing domains.

Responsibilities

• Lead client conversations and internal discussions for solutioning complex automation requirements.
• Provide PoC solutions and plan and execute Gen AI/Agentic AI automation across client requests.
• Coordinate with technical teams for deployments, testing, and product enhancements; govern delivery against architecture baselines.

Skills

AI/Gen AI/Agentic AI

Team leadership

Multi-agent orchestration

RAG pipelines

Enterprise integration

Observability/AIOps

Education

Engineering Bachelor's degree

Tools

Anthropic Claude

OpenAI

Google Gemini

AWS

Azure

GCP

Dynatrace

Datadog

ServiceNow

Job description

Project Role Description:

Automation Architect should be able to drive/design/solution end-to-end AI-powered automation solutions leveraging Generative AI and Agentic AI Technologies across client ecosystems (Claude, OpenAI, Google Gemini) for External & Internal Accenture stakeholders.

Must have skills

• Overall 7+ years of experience in IT Industry with extensive experience in delivering/architecting AI, Gen AI, and Agentic AI automation solutions across Application Maintenance / Application Development/ System Integration/Transformation engagements.
• 2+ Years of experience leading teams as Technical Lead/Solution Architect on AI-led automation programmes.
• Ability to understand & architect multi-agent orchestration frameworks, RAG pipelines, and LLM-integrated automation workflows leveraging modern architecture principles.
• Design, develop and architect automation solutions using RPA/AI/Gen AI/Agentic AI platforms (Anthropic Claude, OpenAI, Google Gemini), integrated with enterprise systems i.e. ERP, ITSM, CRM and Cloud platforms (AWS/Azure/GCP), leveraging modern delivery methods i.e. Agile, DevOps etc.
• Industry domain exposure in Financial Services, Retail & CPG, Life Sciences, Aerospace/Manufacturing, or Managed Services/AMS.
• Understanding of Integration Architectures, Observability/AIOps Architectures (Dynatrace, Datadog, ServiceNow), and Data/RAG Architectures.

Good to Have skills

• Experience in solution architecting in shaping/responding RFP & RFI Pursuits, including Techno-Functional & Commercial aspects of the solution.
• Cloud Certification in any CSP i.e. AWS/Azure/GCP.
• Prompt Engineering, AI/ML Technical Certifications, Industry SME knowledge, or Generative AI Platform certifications are good to have skills.

Key Responsibilities

• Lead client conversations & internal engineering discussions for solutioning complex automation requirements and reusable asset/accelerator development.
• Provide technical solutions for client Proof of Concepts; plan the overall pursuit, gather requirements, execute and manage Gen AI/Agentic AI automation solutions in response to a Client Request/RFP/Delivery Optimization initiative.
• Co-ordinate & work with technical teams for client deployments, automation pipeline testing, and product enhancements; govern delivery against approved architecture baselines.

Professional Attributes:

7-12 years of experience in IT industry experience in technology consulting/Application Services, system integration, outsourcing, or cloud advisory services.

Outstanding interpersonal/communication skills, strong articulation capability, ability to influence and build relationships with clients and key stakeholders; structured, issue-based problem-solving approach.

Ability to understand client business and technology drivers — business-IT alignment, AI/automation operating model, and sourcing model dimensions.

In-depth expertise and prior experience; ITIL/PMP/TOGAF/Generative AI certifications preferable.

Educational Qualification:

Engineering Bachelor's degree from premier Tier-1/2 institute / Masters / Diploma in Management.

TBD

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

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