Rigging Services Technician - Audio Visual, Event Technology

Pinnacle Live, LLC; Dallas (TX); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

PTO, holidays, sick/personal days

401k with company match

Health, vision, dental insurance

Job summary

Pinnacle Live, LLC is seeking a Rigging Services Technician for our Hilton Anatole operations in Dallas, TX. You will ensure rigging elements meet company standards, support overhead equipment, and uphold safety protocols to deliver exceptional event experiences.

Ideal candidates have at least 3 years in production rigging, with AV/hospitality exposure. Strong communication and teamwork are essential to succeed in this role and contribute to high-profile events.

Qualifications

• 3+ years production/theatrical rigging experience
• Exposure to audio visual or hospitality industry preferred
• Strong safety and compliance awareness

Responsibilities

• Execute all rigging elements per company standards
• Assist with rigging overhead stage equipment (lighting, sound, automation, scenery)
• Comply with security and safety protocols
• Inspect equipment and report damage or unsafe conditions
• Maintain clear communication with management for event success
• Ensure areas are clean and organized per standards

Skills

Technical aptitude

Planning ability

Adaptability

Interpersonal skills

Verbal and written communication

Organization

Team player

Customer service

Education

High School Diploma or equivalent

Tools

Rigging equipment

Electric motors

Job description

Rigging Services Technician

Join our team at the Hilton Anatole in Dallas, TX— a premier destination for unforgettable meetings, events, and guest experiences.

Company Overview

Pinnacle Live is a premium, in-house AV and event production company operating at premier hotels and resorts across North America. We exist to Elevate Experiences — combining cutting-edge production with a deeply human touch, holding ourselves to a standard where exceptional is the baseline. We're guided by three core values: Excellence is our attitude. Innovation is our mindset. Our people make the difference. If you show up prepared, take ownership of your craft, and want to grow alongside a team that holds itself to high standards, we'd love to meet you.

Pinnacle Live is an equal opportunity employer committed to building a diverse, equitable, and inclusive workplace where every team member can thrive.

Job Summary

The Rigging Services Technician is responsible for the successful execution of all rigging elements and ensuring compliance with Company and PLASA standards. The Rigging Services Technician is charged with delivering unmatched customer service and providing unmatched client satisfaction.

Essential Functions

• Ensure all event and rigging elements are executed according to Company standards


• Assist with the rigging of overhead stage equipment including lighting, sound, automation, scenery and props, as needed


• Comply with all Company security and safety protocols


• Company will all Company policies and procedures


• Inspect all rigging and audio visual equipment; notify Supervisor immediately if damage or unsafe situation exists


• Ensure any lost, stolen or damaged equipment is immediately reported to Supervisor.


• Look for opportunities to enhance client’s event experience


• Provide continued communication with Management to ensure success of all events.


• Follow through on all client requests


• Ensure all Company occupied areas as clean, organized and up to Company standards


• Other duties as assigned.

Education & Experience

• High School Graduate or equivalent


• Minimum three (3) years’ production/theatrical rigging experience


• Prior exposure to audio visual and/or hospitality industry

Required Skills & Knowledge

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed herein are representative of the knowledge, skill, and/or ability required.

• Strong technical aptitude, including the use of rigging equipment and electric motors


• Planning ability; able to plan prioritize


• Adaptability; able to adapt effectively to change


• Strong interpersonal skills


• Excellent verbal and written communication skills


• Excellent organizational skills and attention to detail


• Strong team player orientation


• Commitment to best-in-class customer service for internal and external stakeholders

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Sit at a desk


• Stand or walk for long periods, including up and down stairs


• Consistently bend and stoop


• Use hands to hold, handle, or feel
  
• Reach with hands and arms


• Talk, hear and communicate.


• Lift up to 75-100 pounds occasionally

Benefits

• Generous time off with PTO, holidays and sick/personal days


• 401k with a contribution match


• Insurances; health, vision, dental and more

Pinnacle Live is an E-verify and Equal Employment Opportunity Employer

Pinnacle Live is committed to welcoming, valuing, and supporting every person and their unique contributions. We are actively working to foster an environment where diversity, equity, inclusion, belonging, and mutual respect thrive. We recognize that diversity is intersectional, and that actively valuing diversity demands that we continually strive to establish a welcoming atmosphere for all.

Pinnacle Live welcomes, openly acknowledges, empowers, and celebrates the diversity of all our team members, clients, and partners, and affirms the identities and experiences of all our members. We strive to create an environment where we actively embrace all forms of diversity.