RIGCLOUD TECHNICIAN I - WEST TEXAS

Nabors in; Odessa (TX); On-site; USD 55,000 - 82,000; Full time

Job summary

Nabors is seeking a RigCloud Technician I for West Texas, focusing on field service, installation, calibration, and support of drilling and service rig hardware and software. The role combines technical field work with basic IT capabilities and extensive travel.

You will install, calibrate, test, and upgrade equipment, train customers on safe use, and collaborate with account teams to resolve issues and identify improvements. Rotation and long shifts are common.

Qualifications

• Electrical/mechanical/electronic background is highly desirable.
• Understand calibration, measurement devices, and signal processing.
• Proficient with multimeters, calibrators, HART communicators, and diagnostics.
• Familiar with Modbus, CANbus, Ethernet/IP protocols.
• Strong interpersonal and written communication skills.
• Strong problem-solving and initiative.
• Ability to work independently in remote field environments.
• Willing to work long/irregular hours and on call.
• Sales-minded with ability to identify opportunities.

Responsibilities

• Install, commission, test, and calibrate company products at customer sites.
• Provide on-site training to customers on safe use of equipment and software.
• Perform field upgrades and maintenance of hardware and software components.
• Troubleshoot and resolve technical issues to ensure customer satisfaction.
• Manage inventory, assets, and service documentation.
• Monitor rig movement and assist with customer targeting strategies.
• Record performance, service activities, and feedback in databases.
• Recommend product or service enhancements from customer needs.
• Provide technical and sales support with account teams.
• Coordinate with Field Leads and other technicians for alignment.
• Adhere to safety standards and procedures at all times.
• Perform other duties as assigned.

Skills

Electrical systems

Mechanical systems

Instrument calibration

Communication skills

Problem-solving

Independent work

Long shifts / on-call

Sales-minded

Education

Associate degree in electronics/mechanics related field

Equivalent work experience

Tools

Multimeters

Pressure calibrators

HART communicators

Diagnostic tools

Job description

RIGCLOUD TECHNICIAN I - WEST TEXAS (Finance)

Job Description

The ideal candidate will possess a strong mechanical or electrical background, excellent problem-solving skills, and the ability to operate independently in high-pressure situations. You will represent the company on the front lines, ensuring optimal performance of our hardware and software solutions on drilling and service rigs.

In addition to traditional field service responsibilities, this role requires foundational IT technician capabilities, including basic networking, system configuration, and technical support for computer-based monitoring equipment.

Qualifications

• Background in electrical, mechanical, or electronic systems is highly desirable.
• Strong understanding of instrument calibration procedures, pressure/temperature/flow measurement devices, and signal processing.
• Proficient in the use of multimeters, pressure calibrators, HART communicators, and related diagnostic tools.
• Familiarity with industrial communication protocols (e.g., Modbus, CANbus, Ethernet/IP).
• Strong interpersonal and communication skills (both verbal and written).
• Well-developed problem-solving and analytical abilities with a high degree of personal initiative.
• Ability to work independently with minimal supervision in remote field environments.
• Comfortable working irregular hours, including long shifts (12+ hours), and being on call.
• Sales-minded with the ability to recognize opportunities and promote products/services.

PREFERRED QUALIFICATIONS

• Associate degree in electronics, mechanics, or related technical field, or equivalent work experience preferred.
• Minimum 2+ years of field service or technical experience preferred.
• Experience with oilfield drilling or service rigs is an asset.

PHYSICAL AND WORK ENVIRONMENT

• Must be able to lift up to 75 lbs and perform physical labor including climbing ladders/stairs and working in confined spaces.
• Frequent exposure to outdoor elements, drilling rig environments, and electronic devices.
• Must be able to drive long distances and travel extensively (75%+ travel required).
• Willingness to work a rotational or extended shift schedule (e.g., 14 days on / 7 days off or 14 days on / 14 days off).

Responsibilities

• Install, commission, test, and calibrate company products at customer sites in accordance with safety and quality standards.
• Provide on-site training to customers on the proper and safe use of equipment and software systems.
• Perform field upgrades and maintenance of hardware and software components.
• Troubleshoot and resolve technical issues to ensure customer satisfaction.
• Manage and maintain inventory, company assets, and service documentation.
• Monitor rig movement and activity in assigned regions; assist with developing customer targeting strategies.
• Record and report equipment performance, service activities, and customer feedback in company databases.
• Recommend product or service enhancements by evaluating customer needs and system performance.
• Provide technical and sales support in collaboration with account management teams.
• Work closely with Field Leads and other technicians to ensure alignment and service consistency.
• Adhere to and promote company safety standards and procedures at all times.
• Other duties as assigned by the supervisor or field support management.

About Us

Nabors is a leading provider of advanced technology for the energy industry. With operations in about 20 countries, Nabors has established a global network of people, technology and equipment to deploy solutions that deliver safe, efficient and responsible hydrocarbon production. By leveraging its core competencies, particularly in drilling, engineering, automation, data science and manufacturing, Nabors aims to innovate the future of energy and enable the transition to a lower carbon world.