Rideshare Operator

MetroLink; Tulsa, Northern (OK, KY); Hybrid; USD 22,000 - 30,000; Full time

Benefits offered by this job

New hire sign-on bonus

Health insurance

Disability & life insurance

Vision & dental insurance

Retirement plan (457b)

Job summary

MetroLink Tulsa is seeking dedicated Rideshare Operators in Tulsa, OK. This full-time role involves driving passengers safely, assisting with ADA accessibility, and providing excellent customer service on daily routes.

You will coordinate with the Command Center, ensure MTTA rules are followed, and complete required reports, all while maintaining a positive, community-focused attitude. The position requires a high school diploma or GED, a valid Oklahoma driver’s license, a clean driving record,

Qualifications

• Must have strong English communication and customer service abilities.
• Basic computer skills; willingness to learn tablets and service software.
• Clean driving record with no DUI/DWI in the last 3 years.
• Be able to pass a DOT physical and MTTA requirements.
• Valid Oklahoma driver’s license required.

Responsibilities

• Safely operate MetroLink Tulsa vehicles and serve passengers.
• Help passengers understand and follow MTTA rules for a positive experience.
• Assist passengers with boarding, de-boarding and accessibility needs.
• Communicate with Command Center and other personnel as needed.
• Accurately complete reports, loss reports and daily equipment logs.
• Be punctual, dependable and ready to roll each day.

Skills

English communication

Customer service

Safety mindful

Basic computer skills

DOT compliance awareness

Education

High school diploma or GED

Tools

Tablets & service software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Rideshare Operator

Full Time Union Operators Tulsa, OK, US

30+ days ago Requisition ID: 1506

NEW HIRE SIGN-ON BONUS*
Your Journey Starts Here as a Rideshare Operator!

Free Employee Health Insurance, Long Term Disability, Life Insurance

Vision, Dental and Supplemental insurance available

Pension & 457b retirement

Vacation, Sick & Holidays

Safety Sensitive Position: All safety sensitive employees are required to submit to drug and alcohol tests as a condition of employment in accordance with 49 CFR Part 40, 29 & 655 of the Federal Transit Administration (FTA) Drug and Alcohol Program. MetroLink Tulsa’s Drug & Alcohol policy has Zero Tolerance for drug and alcohol.

About MetroLink Tulsa:

MetroLink Tulsa is the public transportation provider for the Tulsa area, offering fixed-route bus service, paratransit, and on-demand rides to help people get where they need to go. At Metrolink Tulsa, we're not just about moving people from point A to point B; we're about connecting lives, building community, and making every ride a positive experience! We're a team that believes in the power of reliable transportation to transform daily routines and empower our city. If you're ready to make a real impact, one friendly ride at a time, you've found your destination!

The Opportunity: Drive Good Times & Great Connections!

Are you a road-savvy, people-person who loves exploring Tulsa and bringing smiles to faces? Do you enjoy the freedom of the open road while making a tangible difference in your community? Then buckle up, because Metrolink Tulsa is looking for awesome Rideshare Operators to join our team! This isn't just a driving job; it's a chance to be a local hero, a daily explorer, and a friendly face that brightens someone's day. If you're ready to drive with purpose and build genuine connections, keep reading!

Your Daily Adventure (Essential Functions):

• Be a Road Maestro: Safely and courteously navigate assigned Metrolink Tulsa vehicles, ensuring every passenger enjoys a smooth, comfortable, and reliable journey. Your driving skills will be legendary!
• Customer Champion: Be the friendly face of MetroLink! Help passengers understand MTTA rules and regulations, answer their questions, and ensure a positive experience for everyone on board.
• Accessibility Advocate : You'll be a pro at assisting passengers with safe boarding, de-boarding, and securely restraining wheelchairs. Plus, you'll skillfully handle all ADA-related issues, providing reasonable accommodation to ensure everyone rides with ease.
• Smart Navigator : Exhibit sharp observation skills and confidently handle various passenger or traffic situations, using our radio system like a pro to keep things moving.
• Team Player & Communicator: Stay connected with our Command Center, providing updates or requesting assistance when needed – whether it's from supervision, police, or fire department personnel.
• Detail Detective: Accurately monitor fare collection and complete important reports, including loss reports, information gathering forms, and your daily equipment reports.
• Reliable Rockstar: Show up on time and ready to roll, every single day.
• Go-Getter Spirit: Embrace additional responsibilities as needed, because we're all about teamwork and getting the job done!

Who You Are (Requirements):

• A Solid Foundation : You've graduated high school or earned your GED – a great start!
• Communication Star: You can read, write, and speak English clearly, solve basic math problems, and follow directions like a champ. You're also fantastic at talking with both the public and your amazing co-workers.
• Tech-Curious : You've got some basic computer knowledge, and don't worry, we'll provide training for using our cool tablets and service software!
• Licensed to Drive: You hold a valid driver's license from the great state of Oklahoma.
• Pristine Driving Record: No moving violations in the last 3 years, and definitely no DUI/DWI convictions – safety is our middle name!

Ready for Action (Physical Skills):

• You can successfully pass a DOT physical and all additional MTTA requirements.
• You're comfortable sitting for long periods and can expertly steer a vehicle using the push-pull and hand over hand methods.
• You can bend, squat, climb steps, and kneel without restrictions.
• You have DOT-acceptable vision and hearing, with full movement of your head and eyes.
• Mental Marathoner: You can juggle multiple tasks like a pro, work independently with limited supervision, and keep everything organized.
• Flexible & Fantastic: You're willing to work various shifts, which might be longer than eight hours, and on assigned days.
• The Metrolink Vibe: You've got an accurate watch, you follow all rules and regulations, and you always bring a positive, courteous attitude to work with the public and your colleagues. You're also super safety-conscious and always try to avoid accidents.
• Drug & Alcohol Test Ready : You must be able to successfully pass DOT required drug and alcohol tests.

Why Your Journey with Metrolink Tulsa Will Be Fulfilling:

• Make a Real Difference : Every day, you'll be connecting people to their jobs, families, and communities. You're an essential part of keeping Tulsa moving!
• Explore & Connect: Get to know your city better while meeting diverse people from all walks of life.
• Independent & Empowering : Enjoy the freedom of the open road, managing your own route and making independent decisions that impact your day.
• Supportive Team : Join a group of dedicated professionals who share your commitment to safety and service.
• Competitive Pay: Operators are paid for hours worked, not just the scheduled run time. We clock in and out according to our selected run schedule.

Ready to Drive Your Career Forward with Us?

If you're a responsible, friendly, and community-minded individual who loves to drive, we want to hear from you! Come be a part of the Metrolink Tulsa family and help us create positive experiences for our passengers every single day.

* The New Hire Incentive, commonly referred to as a Sign-On Bonus, is a one per lifetime offer. Rehired employees and internal transfers are not eligible.

The above description is intended to describe the general content, identify the essential functions, and set forth the requirements for the performance of this job. It is not intended to be construed as an exhaustive statement of duties, responsibilities, and requirements. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential tasks. EOE/AA and Drug Free.