Rides Coordinator/Driver

ITNPortland; Westbrook (ME); Hybrid; USD 18,000 - 26,000; Part time

Job summary

ITNPortland is seeking a part-time Rides Coordinator/Driver for a Thursday–Saturday hybrid role. The position requires answering calls, scheduling rides, coordinating with drivers, and delivering rides when no other driver is available.

You will develop daily driver schedules, dispatch with real-time updates, confirm client appointments, maintain trip records, and perform basic vehicle checks. A patient, computer-proficient candidate with a clean driving record is essential; training on our

Qualifications

• Computer proficiency with email and calendar apps; ability to learn specialized software.
• Excellent communication to liaise with drivers, clients, and team.
• Ability to assist riders with mobility aids and provide steadiness.
• Strong organizational skills to multitask in a fast-paced environment.
• Valid driver's license and clean background check required.

Responsibilities

• Develop and manage daily driver schedules for timely pickups.
• Dispatch drivers with clear instructions and real-time support.
• Coordinate with clients to confirm appointments and special requirements.
• Maintain records of trips, driver logs, and client communications.
• Conduct routine vehicle inspections and coordinate maintenance.

Skills

Communication skills

Computer literacy

Mobility assistance

Organizational skills

Valid driver's license

Background check clear

Tools

Email

Calendar apps

Specialized software

Job description

ITNPortland, a nonprofit providing rides to adults 65+ or with a disability is looking for a part-time Rides Coordinator/Driver. We are looking for a patient, computer proficient, reliable person for this Thursday-Saturday schedule, hybrid role that requires answering calls, scheduling rides, coordinating with drivers, and delivering rides when no other driver is available.

Responsibilities

• Develop and manage daily schedules for drivers, ensuring timely pickups and deliveries across assigned routes
• Dispatch drivers efficiently by providing clear instructions, route updates, and real-time support
• Coordinate with clients to confirm appointment times and special requirements
• Maintain accurate records of all trips, driver logs, maintenance checks, and client communications
• Conduct routine vehicle inspections and coordinate maintenance to uphold safety and operational efficiency

Qualifications

• Computer proficiency including use of email, calendar apps, and ability to learn specialized software.
• Excellent communication skills to liaise effectively with drivers, clients, and team members
• Ability to assist riders with mobility aids and packages, and provide a steadying arm to and from the vehicle.
• Strong organizational skills with the ability to multitask in a fast-paced environment
• Valid driver’s license and no moving violations in the last 3 years, clean criminal background check required.

Join us if you’re passionate about helping older people and those with disabilities lead full lives! This role offers the chance to be part of a small, flexible team dedicated to reliable transportation solutions. We provide comprehensive training on our systems and procedures so you can excel in your responsibilities.

Schedule may be flexible for the right candidate. This position pays $16.00 per hour.