Rick Erwin's West End Grille - Server

Rick Erwins Dining Group; Greenville (SC); On-site; USD 25,000 - 40,000; Full time

Job summary

An established industry player is seeking friendly and dedicated servers to enhance the dining experience for guests. In this role, you will be the face of the restaurant, welcoming guests with warmth and ensuring their satisfaction throughout their meal. Your responsibilities will include maintaining cleanliness, managing payments, and demonstrating a thorough knowledge of the menu and beverages. If you have a passion for hospitality and enjoy working in a team-oriented environment, this opportunity is perfect for you. Join a dynamic team where your contributions will make a real difference in creating memorable dining experiences!

Qualifications

• Minimum 2 years experience as a server in a comparable restaurant preferred.
• ServeSafe certification preferred but not required.

Responsibilities

• Welcome and greet guests, ensuring a comfortable dining experience.
• Maintain clean service areas and assist fellow staff as needed.

Skills

Communication Skills

Customer Service

Basic Math Skills

Multi-tasking

Teamwork

Attention to Detail

Education

High School Diploma or Equivalent

Tools

Cash Register

Job description

Summary of Position:

Provide friendly, responsive service to create an exceptional dining experience for all of our guests by meeting and exceeding their expectations.

Duties & Responsibilities:

1. Welcome and greet guests. Make all guests feel comfortable and let them know you will be personally taking care of them; introduce yourself.
2. Maintain clean service areas.
3. Perform side work at the start and end of each shift as assigned by management.
4. Respond promptly and courteously to any requests.
5. Demonstrate a thorough knowledge of all food and beverage menus, promotions, and special events taking place within the company.
6. Prepare final bill, present check to guest, accept payment, process credit card charges or make changes (if applicable).
7. Monitor and observe guests dining experience. Ensure that guests are satisfied with the food and service.
8. Be ready and willing to assist fellow staff members as situations arise.
9. Thank guests for their visit and invite them to return.

Job Qualifications:

Education:

High school diploma or equivalent preferred.

Experience:

Must have a minimum of 2 years experience as a server in a comparable restaurant is preferred.

Requirements:

1. Ability to communicate and understand the English language.
2. Be willing to serve and entertain guests according to the perceived atmosphere and expectation.
3. Have a working knowledge of beer, wine and liquor and common drink recipes.
4. Possess basic math skills and have the ability to handle money and operate a cash register.
5. Be able to work in a standing position for long periods of time.
6. Be able to reach, bend, stoop and frequently lift up to 40 pounds.
7. Punctuality and regular, reliable attendance including reliable transportation.
8. Honesty and integrity; hard working.
9. Possess good hygiene; coordinated and efficient; multi-task efficiently; organized, accurate.
10. Works in a team environment; works with the public in a calm, courteous, friendly and professional manner.

Certificates/Licenses:

ServeSafe certified is preferred, but not required.

TIPS training is preferred, but not required.