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A leading company in telecommunications is seeking a skilled C15 Switch Engineer for remote work. The role involves extensive troubleshooting, managing ticket escalations, and providing support for Ribbon C15 switch systems. Candidates should have over 10 years of experience with C15 translations and a strong background in VOIP.
ITC Service Group is looking to bring a Switch Engineer on for long term maintenance and support of our client's Ribbon C15 Switches, in various environments. This work is "specialized," meaning we are only entertaining candidates that can show direct work experience supporting C15 switches. Specific details are below. If this posting falls in line with your professional work history, and you are interested in working remotely, please apply.
Working as a C15 Switch Engineer, you will be an integral part of our client's Managed Services Team. You will resolve ticket escalations, and provide troubleshooting and technical support covering C15 Switch faults. you will need a solid C15 Translations skill set, and you may conduct virtual training for Engineers. Past experience with Verizon, Frontier, or GTE would be helpful.
Essential Functions
Other Functions
This is a remote work environment position. You will need to have the ability to work in shifts and Maintenance Windows in a 24x7 environment
Required Education/Experience and Competencies