RFP Content Manager Charlotte | Remote

StepStone Group; Charlotte (NC); Remote; USD 120,000 - 159,000; Full time

Job summary

An established industry player is seeking a Content Manager to oversee the proposal content database. This pivotal role involves strategic management, ensuring high-quality proposal responses, and collaborating with various teams to enhance content accuracy. The ideal candidate will have extensive experience in financial services and content management, along with strong communication skills. Join a dynamic team dedicated to delivering tailored investment solutions while fostering a collaborative environment that values employee contributions and growth.

Qualifications

• 10+ years in financial services with a focus on proposal database management.
• Strong writing skills and ability to produce compliant proposals.

Responsibilities

• Manage and enhance the proposal content database for accuracy and efficiency.
• Collaborate with SMEs to ensure comprehensive content coverage.

Skills

Content Management

Proposal Writing

Microsoft Office

Problem Solving

Communication Skills

Education

Bachelor’s degree in finance, business, or Liberal Arts

Tools

Salesforce

Responsive/RFPIO

Job description

When you choose to work with us, you'll find a group of professionals who are passionate about anticipating changes, solving problems and working together to make it all happen.

We are global private markets specialistsdelivering tailored investment solutions,advisory services, and impactful, data driveninsights to the world’s investors.Leveraging the power of our platform andour peerless intelligence across sectors,strategies, and geographies, we helpidentify the advantages and the answersour clients need to succeed.

Position Overview

StepStone is currently seeking candidates for a Content Manager position within StepStone’s global RFP Team. The Content Manager will be responsible for the strategic management and enhancements of the firm’s proposal content database. This role will ensure the accuracy, accessibility, and efficiency of proposal responses, directly impacting the firm’s ability to respond to requests from current and prospective clients. The Content Manager will collaborate closely with subject matter experts (SMEs) across StepStone, including the research, business development, monitoring and reporting, finance, legal, compliance, operational due diligence, and HR teams. In addition, the Content Manager will manage a team of junior content members and partner with vendors to enhance the database’s artificial intelligence capabilities. The candidate should possess a blend of content management expertise, technical acumen, strong interpersonal skills, and a deep understanding of the financial services industry, particularly private markets.

Essential Job Functions:

• Develop and implement a standardized, regular/annual review process for all content, partnering with SMEs to validate accuracy and relevance
• Identify and address content gaps, ensuring comprehensive coverage of frequently requested information
• Strong commitment to high-quality writing, demonstrated ability to produce compelling and compliant proposals against aggressive deadlines, and working in a global team environment
• Critically assess the accuracy and relevance of content provided by cross-functional team members in response to RFPs/RFIs/client requests where needed
• Ensure consistent and accurate tagging of content for optimal search functionality
• Monitor search analytics and refine metadata strategies to improve user experience
• Serve as the primary liaison with the database vendor to optimize AI functionality
• Collaborate on developing and implementing AI-driven content recommendations and automation
• Supervise and mentor junior content team members, delegating tasks effectively
• Develop and deliver comprehensive training programs for new and existing database users
• Create and maintain user-friendly documentation, standard operating procedures, and resources
• Assist with training junior RFP Team members to respond to industry surveys and ad hoc requests, organize attachment libraries, and redact documents as needed

Education and/or Work Experience Requirements:

• Bachelor’s degree in finance, business, or Liberal Arts
• Minimum of 10 years of related financial services (private equity, or investment management a plus) experience
• Minimum of 5 years of proposal database content management experience

Required Knowledge, Skills, and Abilities

• Highly motivated, strategic thinker with demonstrated history of taking initiative, being adaptive in a fast-changing environment, and working independently within a defined corporate system
• Strong ability to multi-task and manage time in a detail-oriented environment
• Strong written and verbal communication skills
• Fluency with Microsoft Office (Excel, PowerPoint, Word)
• Familiarity with Responsive/RFPIO and Salesforce preferred
• Follow up skills and attention to accuracy and detail are essential
• Strong problem-solving skills

Other Attributes:

• High level of confidentiality
• Commitment to learning and coaching
• Demonstrate a team-oriented approach and attitude that is consistent with StepStone’s culture

Salary Range $120,000-159,000

The salary range is an estimate of pay for this position. Actual pay may vary depending on job-related factors that can include location, education, skill, and experience. The salary range does not include any benefits or other forms of possible compensation that may be available to employees.

At StepStone, we believe that our people are our most important asset and crucial to our success. We are an Equal Opportunity Employer that strives to create an environment that empowers our employees and allows them to be heard, regardless of title or tenure. Our organizational community features multiple Employment Resource Groups as well as mentorship programs to enhance the employee experience for all.

As an Equal Opportunity Employer, StepStone does not discriminate on the basis of race, creed, color, religion, sex, national origin, citizenship status, age, disability, marital status, sexual orientation, gender identity, gender expression, genetic information or any other characteristic protected by law.