Rewards Program Coordinator, Senior

Booz Allen Hamilton; Colorado Springs (CO); On-site; USD 86,800 - 198,000; Full time

Job summary

Booz Allen Hamilton in Colorado Springs seeks a Senior Rewards Program Coordinator to administer a complex rewards program that directly supports operational objectives. You will validate, document, and process requests, maintain secure records, and collaborate with command elements and interagency partners to ensure compliant execution.

You will analyze program data to identify gaps, advise leadership on trends and risks, and develop SOPs to improve consistency and accountability across all

Qualifications

• Coordinate, administer, or support structured programs with validation, documentation, and processing of requests.
• Maintain secure, accurate records to support audit readiness and transparency.
• Collaborate with command elements, field units, or interagency partners to support mission-focused program execution.
• Analyze program data, metrics, or workflows to identify gaps and develop recommendations.
• Interpret and apply policies, SOPs, and guidelines to ensure compliant execution of program activities.
• Assess legal, ethical, and security considerations to identify risks and ensure compliant operations.
• Communicate clearly with leadership regarding program trends, operational impacts, and areas for improvement.
• Hold TS/SCI clearance.
• Bachelor’s degree and 6+ years of experience in Joint Service operations, or 10+ years of experience in Joint Service operations in lieu of degree.

Responsibilities

• Administer all aspects of a complex rewards program supporting operational objectives.
• Validate, document, and process requests while maintaining secure records for audit readiness.
• Develop, refine, and enforce SOPs to ensure consistency and accountability across program activities.
• Advise leadership on program trends, operational impacts, and opportunities for improvement.
• Analyze performance metrics and program data to identify gaps and recommend actionable improvements.

Skills

Program coordination

Audit readiness and records

Cross-agency collaboration

Data analysis & metrics

Policy interpretation

Legal/ethical risk assessment

Leadership communication

TS/SCI clearance

Education

Bachelor’s degree

Job description

The Opportunity:

As a defense mission professional, you ask questions others don’t. You understand the nuances of complex situations. You use your skills to think bigger and push further, solving complex problems. We’re looking for an expert like you to create solutions for missions that keep our nation safe.

Job Number: R0245357

Rewards Program Coordinator, Senior

The Opportunity:

As a defense mission professional, you ask questions others don’t. You understand the nuances of complex situations. You use your skills to think bigger and push further, solving complex problems. We’re looking for an expert like you to create solutions for missions that keep our nation safe.

As a Rewards Program Coordinator, you will help strengthen mission outcomes by administering every aspect of a complex rewards program that directly supports operational objectives. In this role, you ensure that requests are validated, documented, and processed in alignment with established policies while partnering closely with command elements, field units, and interagency stakeholders. You maintain secure and accurate records of nominations, approvals, disbursements, and supporting documentation, enabling full transparency and audit readiness. You develop, refine, and enforce standard operating procedures that enhance consistency and accountability across all program activities. You assess legal, ethical, and security considerations to identify risks and ensure compliant execution, while advising leadership on program trends, operational impacts, and opportunities for improvement. You analyze performance metrics and program data to uncover gaps and provide clear, actionable recommendations that elevate program effectiveness. Grow your career with us as you help solve complex design, integration, and analytical problems.

Join us. The world can’t wait.

You Have:

• Experience coordinating, administering, or supporting structured programs involving validation, documentation, and processing of requests, nominations, or approvals
• Experience maintaining secure, accurate records and documentation to support audit readiness, accountability, and transparency
• Experience collaborating with command elements, field units, or interagency partners to support mission-focused program execution
• Experience analyzing program data, metrics, or workflows to identify gaps and develop recommendations
• Ability to interpret and apply policies, SOPs, and guidelines to ensure consistent, compliant execution of program activities
• Ability to assess legal, ethical, and security considerations to identify risks and ensure compliant operations
• Ability to communicate clearly with leadership and stakeholders regarding program trends, operational impacts, and areas for improvement
• TS/SCI clearance
• Bachelor’s degree and 6+ years of experience in Joint Service operations, or 10+ years of experience in Joint Service operations in lieu of degree
  
  
  

Nice If You Have:

• Experience developing, refining, or enforcing standard operating procedures for program administration
• Experience with rewards, incentive, recognition, or sensitive operational programs in a defense, intelligence, or interagency environment
• Experience producing program‑level trend analyses, dashboards, or reports to inform leadership decision‑making
• Knowledge of audit standards, compliance frameworks, or records management requirements for sensitive mission programs
• Master’s degree in a related field
  
  
  

Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance is required.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $86,800.00 to $198,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees. This posting will close within 90 days from the Posting Date.

Identity Statement

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Candidate AI Usage Policy

AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.

Work Model

Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.

• Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
• Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.
• Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.
  
  
  

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law."