RevOps Manager

Global Modern Services, Inc. (USA); United States; Remote; USD 70,000 - 110,000; Full time

Job summary

Join a forward-thinking company as a Revenue Operations Manager, where you will play a vital role in driving operational excellence across various teams. This remote-first opportunity allows you to leverage your expertise in data analysis and CRM optimization to enhance sales processes and improve customer engagement strategies. You will collaborate closely with leadership to shape the future of the organization while enjoying a competitive compensation package, including equity and comprehensive benefits. If you're passionate about making a significant impact in a rapidly growing startup, this role is perfect for you.

Benefits

Competitive Compensation

Health, Vision & Dental Benefits

401k

Flexible Working Hours

Diversity, Equity, Inclusion and Belonging Focus

Qualifications

• 5+ years in operations focused on Sales, Marketing, and Customer Success.
• Expertise in Salesforce CRM optimization and data-driven decision-making.

Responsibilities

• Drive operational excellence across go-to-market teams.
• Collaborate with Sales, Marketing, and Customer Success to optimize processes.

Skills

Data Analysis

Strategic Thinking

Problem Solving

Communication Skills

Collaboration

Tools

Salesforce

Hubspot

Job description

Hummingbird is a remote-first, fully distributed team united by the shared mission of helping fight financial crime. Since our launch in 2017, we’ve helped major financial institutions and tech-savvy trailblazers alike (e.g. Stripe, Affirm, Evolve Bank etc.) orchestrate their compliance programs through our thoughtfully designed, intuitive SaaS product. We believe finding and stopping financial crime is a problem rooted in code, language and design, so we built the product that the heroes doing this work deserve.

We are customer-obsessed, and we love building and shipping great products. We set a high bar, challenge our assumptions, seek diverse opinions, and support each other to do our best work.

We do our best to write inclusive, descriptive and accurate job descriptions, but we’re not always perfect. If you’re interested in the role, we’d love to hear from you even if you don’t feel like you meet everything we’re looking for.

About the Role

Hummingbird is looking for a Revenue Operations (RevOps) Manager to drive operational excellence across our go-to-market (GTM) teams and broader business operations. In this role, you will partner closely with the SVP of Growth while collaborating cross-functionally across Sales, Marketing, Customer Success, Finance, and other key departments. Your focus will be on optimizing GTM processes, data-driven decision-making, automation, and strategic insights, ensuring seamless execution and efficiency as we scale globally. This role requires a blend of strategic thinking and hands-on execution to enable our teams to operate at their highest level.

What you’re looking to do:

• Support the success of our Growth team by collaborating closely with our SVP of Growth to shape and execute our strategic vision.
• You are passionate about data and you leverage your expertise in Salesforce and Hubspot for analytics to:
  • Implement best practices, evaluating both points of friction in our current processes and emerging business needs, utilizing flows and validations.
  • Help increase lead conversion velocity.
  • Leverage data analysis and build reports relating to sales effectiveness, marketing campaigns, and customer expansions.
  • Identify gaps in Salesforce - help improve data hygiene for reliable reporting and analytics.
• Own the relationship between Sales, Marketing, and Customer Success. Your ultimate goal is to fill every stage of the pipeline by tracking ARR, pipeline conversion, churn, and expansion rates.
• Partner with leadership cross-functionally to drive improvements. Based on your consistent evaluation & expertise with Sales, Marketing, and Customer Success data, you’ll help implement changes across both the Growth org.
• Advise marketing on new content for demand generation and product marketing based on data-backed recommendations.

What we’re looking for:

• A strategic thinker and partner to the SVP of Growth to drive key initiatives, optimize sales, identify growth opportunities and customer engagement strategies, and contribute to overall go-to-market success.
• A problem solver with strong communication skills who can translate complex challenges into actionable solutions, synthesize insights, and influence stakeholders to help shape the future of our growth strategy.
• Expertise in and passion for Salesforce CRM optimization. Someone data-driven and detail-oriented, and driven by the understanding that this work is essential to the growth of the company.
• A talent for fostering collaboration across different teams. This person has the desire to be in a highly visible and impactful role in a rapidly growing start-up.
• 5+ years of experience in an operations role specifically focused on Sales, Marketing, and Customer Success.
• Experience with or exposure to full funnel sales processes and/or marketing campaign generation.
• Interest in and exposure to the SaaS world.

What’s in it for you:

• The chance to help build from the ground up. The hires we’re making now are foundational to our growth as a company, so you will have an opportunity to help shape the future of Hummingbird.
• Competitive compensation including cash and equity.
• Remote-first, fully distributed company with flexible working hours.
• Awesome health, vision & dental benefits, and 401k.
• Safe, respectful & comfortable work environment with colleagues and leadership who prioritize diversity, equity, inclusion and belonging.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.