RevOps Administrator

Loop AI - Delivery Intelligence Platform; New York (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading technology firm in New York is seeking a RevOps Administrator to oversee Salesforce management and ensure data integrity. You will be responsible for user support, documentation, and reporting while managing integrations with various tools. Ideal candidates will have 1-3 years of relevant experience, a detail-oriented mindset, and strong communication skills. This role offers the opportunity to improve processes and enhance data management in a fast-paced environment.

Qualifications

• 1-3 years of Salesforce administration or sales/revenue operations experience.
• Meticulous attention to detail and commitment to data accuracy.
• Excellent documentation and communication skills.

Responsibilities

• Manage user accounts, permissions, and security settings in Salesforce.
• Monitor and maintain data accuracy, enforcing validation rules.
• Create documentation for all RevOps processes and workflows.

Skills

Salesforce administration

Data accuracy

Documentation skills

Customer service

Excel/Google Sheets

Multi-tasking

Tools

Salesforce

Vitally

Gong

Momentum

Job description

Overview

About the Role: We're looking for a RevOps Administrator to be the backbone of Loop AI's revenue operations. You'll own the day-to-day administration of our Salesforce instance and supporting tools—ensuring data is clean, processes are documented, users are supported, and reporting is accurate. This role is perfect for someone who loves bringing order to chaos and takes pride in building a system that just works.

What You'll Do

• Salesforce Administration: Manage user accounts, permissions, roles, and security settings. Handle day-to-day configuration requests and troubleshoot issues
• Data Quality & Hygiene: Monitor and maintain data accuracy—run deduplication, enforce validation rules, and conduct regular data audits
• Process Documentation: Create and maintain documentation for all RevOps processes, workflows, and system configurations
• Reporting & Dashboards: Build and maintain Salesforce reports and dashboards for sales, marketing, and leadership—including board-level reporting
• User Support & Training: Serve as the first point of contact for CRM questions, troubleshoot user issues, and conduct onboarding for new team members
• Tool Administration: Manage supporting tools in the RevOps stack—Vitally, Gong, Momentum, and others—ensuring integrations remain healthy
• Territory & Quota Management: Support territory assignments, quota tracking, and compensation reporting in partnership with sales leadership
• Process Improvement: Identify inefficiencies in current workflows and propose solutions—whether through automation, better configuration, or new tools

What You'll Bring

• 1-3 years of Salesforce administration or sales/revenue operations experience
• Strong Salesforce fundamentals—user management, reports, dashboards, validation rules, and basic automation (flows or process builder)
• Meticulous attention to detail and commitment to data accuracy
• Excellent documentation and communication skills—you can explain technical concepts to non-technical users
• Customer service mindset—you genuinely enjoy helping teammates solve problems
• Ability to prioritize and manage multiple requests simultaneously
• Comfort with Excel/Google Sheets for data analysis and manipulation

Nice to Have

• Salesforce Administrator certification
• Experience with customer success platforms (Vitally, Gainsight, ChurnZero)
• Familiarity with call intelligence tools (Gong, Fireflies)
• Basic SQL or data analysis experience
• Experience in a high-growth startup environment

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.