Revival Guest Lead- Part Time

Altar'd State; Sioux Falls, Northern (SD, KY); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive base pay

Paid Time Off

Generous associate discount

401k with company match

Advancement opportunities

People

Job summary

Stand Out For Good, Inc. is seeking a store manager for Revival at Empire Mall in Sioux Falls to lead a guest-focused team and drive performance. The role emphasizes coaching, merchandising, and ensuring guest satisfaction in a fast-paced retail environment.

The position requires strong leadership, exceptional communication, and a commitment to brand standards, with opportunities for advancement within the Stand Out For Good family of brands.

Qualifications

• Must be 20 years of age.
• Retail or hospitality experience preferred.
• Ability to stand for long periods and lift up to 30 pounds.

Responsibilities

• Fosters a guest-focused team environment and coaches associates on guest interactions.
• Acts as Manager on Duty when needed and helps achieve store goals.
• Develops team through coaching, retention and motivation.
• Ensures merchandise presentation and inventory accuracy.
• Communicates clearly with management and guests and upholds brand standards.

Skills

Guest service

Coaching

Team leadership

Merchandising

Job description

4002 - Empire Mall - Sioux Falls, SD

Who Are We? Revival is devoted to the adventurer, the nurturer, the fit friend, the overcomer, the stay-at-homer and the errand-runner... a fitness brand for everyone. Revival represents an awakening: a moment of clarity, comfort, growth, and self-realization. Whether her goals of the moment are fitness-based, overcoming a challenge, or built around grounding and growing as a person, AS Revival is there to support it all. We are here to inspire growth… physical, mental & spiritual. Our clothes are made with the intention to live in- whether that be in a studio, on a plane, running errands, or on the couch after a long day. You don’t have to be an athlete to be fit… you don’t have to be a yogi to deserve comfort and flexibility… you don’t need to change who you are to experience a revival. We believe shopping is a sport too!

Position Overview

• Fosters a guest-focused team environment by anticipating guest’s needs, exceeding expectations, and adhering to the Revival service standards; coaches associates on guest interactions to increase transactions and capture guest opportunities
• Serves as Manager on Duty when managers are not present
• Helps develop team to accomplish store’s business objectives through coaching, investment, retention and motivation
• Creates a learning environment for associates
• Addresses guest concerns, coming to resolution when possible, and involving management where appropriate
• Shares information and communicates clearly to all levels of the team
• Holds self and employees accountable for achievement of financial results and statistical standards
• Manages conflict and coaches by applying company’s recommended processes, standards and guidelines
• Empowers and involves associates in decision-making processes
• Fosters team commitment through support, relationship building, and recognizing individual contributions
• Leads by managing through change and adversity
• Acknowledges, interacts and builds relationships with guests; creates guest loyalty
• Consistently receives positive, unsolicited guest feedback
• Communicates effectively with store management and guests
• Treats others fairly, with respect, and values differences; does not pass judgment on potential guests
• Supports an environment of learning and trust by acting as a positive role model
• Ensures attainment of sales and inventory shortage goals
• Implements merchandise presentation, restocking and recovery to maximize productivity
• Understands the Altar’d State culture, and ensures compliance with all Altar’d State values & practices, and store operational standards
• Consistently meets or exceeds store and individual goals of Sales Per Hour (SPH), Dollars Per Transaction (DPT), Units Per Transaction (UPT), and contributes to the store’s overall goals
• Controls workflow through successful planning and delegation
• Executes task directives within designated timeframes
• Completes opening/closing procedures and tasks as directed by management with a guest focus
• Adheres to loss prevention practices and is aware of and reports potential incidents, to ensure shortage control and to protect company assets
• Maintains a safe work environment and reports any potential hazards
• Participates and assists in the preparation for the stores’ inventory
• Participates in store walk-throughs with team, communicating successes and opportunities in key store areas
• Communicates effectively with executive team
• Recommends ideas to improve standards and processes
• Reports to work as scheduled; records time worked accurately by using the time and attendance system; remains flexible to the needs of the business
• Receives feedback and fosters dialog around solutions
• Maintains an awareness of brand aesthetic and relevance to the store environment and communicates with team
• Maintains a clean and presentable store environment
• Assists in the construction of merchandising and window displays
• Represents the brand by adhering to appropriate standards of dress and grooming.

What We Offer

• Competitive base pay
• Paid Time Off
• Generous associate discount
• 401k with company match
• Advancement opportunities
• People

Qualifications

• Must be 20 years of age
• Previous retail or hospitality experience preferred
• Physical ability to perform tasks, which could require prolonged standing, sitting, reaching, kneeling and / or squatting frequently. May be required to occasionally climb ladders, climb and descend stairs frequently, depending on location.
• Must be able to lift and carry 30 pounds regularly without assistance.

Stand Out For Good, Inc. is an equal opportunity employer and values diversity. All employment decisions are decided on the basis of qualification, merit and business need. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin.

We are proud to share that our associates have made us one of Fortune's Best Companies to Work For! Recently, our team has received the following recognition: #73 in Fortune 100 Best Companies to Work For 2023 #4 in Fortune Best Workplaces in Retail 2022 #93 in Best Workplaces for Millennials 2023 #34 in Fortune Best Workplaces for Women 2022 Stand Out For Good, Inc. is a purpose-based, inspiring lifestyle and fashion family of brands rooted in community and committed to giving back.