Assistant Manager

Altar'd State

Lynnfield (MA)

On-site

USD 55,000 - 75,000

Full time

4 days ago

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Job summary

Stand Out For Good, Inc. operates Revival stores and partners with Altar’d State to deliver an exceptional guest experience. The Revival Leader will guide store teams, focus on guest service, sales objectives, human resources, payroll, loss prevention and merchandising presentation, while driving associate and guest engagement.

The role emphasizes leadership, accountability, and a culture that aligns with Revival values. Strong communication, planning, and coaching are essential for success.

Qualifications

3+ years of management experience in retail or hospitality.
Bachelor’s Degree preferred.
Physical ability to lift and carry 30 pounds regularly, and stand/sit for long periods.

Responsibilities

Lead and direct all store activities to achieve guest service, sales, HR, payroll, expenses, loss prevention and merchandising goals.
Recruit, select and develop associates; mentor and hold teams accountable for performance.
Forecast, analyze trends, manage payroll, and control costs to maximize store performance.
Direct guest service efforts, coach associates on interactions to increase transactions.
Ensure adherence to Revival values, brand standards and operating policies.

Skills

Recruiting & development

Leadership & coaching

Guest service excellence

Communication

Team motivation

Conflict resolution

Merchandising

Change management

Inventory & loss prevention

Education

Bachelor’s degree preferred

Job description

Revival is devoted to the adventurer, the nurturer, the fit friend, the overcomer, the stay-at-homer and the errand-runner... a fitness brand for everyone. Revival represents an awakening: a moment of clarity, comfort, growth, and self-realization. Whether her goals of the moment are fitness-based, overcoming a challenge, or built around grounding and growing as a person, AS Revival is there to support it all. We are here to inspire growth… physical, mental & spiritual. Our clothes are made with the intention to live in- whether that be in a studio, on a plane, running errands, or on the couch after a long day. You don’t have to be an athlete to be fit… you don’t have to be a yogi to deserve comfort and flexibility… you don’t need to change who you are to experience a revival. We believe shopping is a sport too!!

Position Overview

The Revival Leader's goal is to make a difference in people’s lives. They will lead and direct all activities required to achieve all store goals, including best of class guest service, sales objectives, human resources management, payroll and operating expenses, loss prevention, and merchandising presentation while driving both associate and guest engagement.

People

Ability to recruit, select and develop associates and hold individuals accountable for performance
Ability to function as a role model, ensuring that the guest remains the top priority
Ability to organize, delegate, prioritize, meet deadlines, and follow-up on all store activities
Proven ability to respectfully challenge and motivate the team
Create a family environment, drive volume and anticipate guest needs
Achieves excellent guest service by role-modeling company service standards
Adheres to Human Resources standards
Assesses associates consistently; reviews and communicates associate performance and deliverables
Proactively provides timely feedback to associates, rewarding and recognizing achievement to drive retention
Holds self and associates accountable for achievement of financial results and metric goals
Manages conflict and coaches by applying company’s recommended processes, standards and guidelines
Empowers and involves associates in decision-making processes
Receives feedback and fosters dialog around solutions
Develops associates through an individualized approach by matching talent with tasks and appropriately delegating and challenging
Fosters team commitment through support, relationship building, and recognizing individual contributions
Leads by managing through change and adversity

Process

Develops business strategy and maximizes opportunities to generate additional store volume
Ability to forecast and analyze business trends and manage payroll expense in order to maximize store performance
Ability to control payroll expenses through effective and efficient staffing
Analyzes business reports regularly to identify problems and/or areas of opportunity
Directs guest service efforts that are consistent with Altar’d State standards; coaches associates on guest interactions to increase transactions and capture guest opportunities
Develops team to accomplish store’s business objectives through recruitment, selection, coaching, investment, retention and motivation
Ensures attainment of sales, payroll and inventory shortage goals
Understands and is accountable for control of income and expense categories as relates to company’s profit and loss statements
Directs merchandise presentation, restocking and recovery to maximize productivity
Understands the Revival culture and ensures compliance with all Revival values, practices and operational standards
Communicates effectively with executive team
Must be able to lift and carry heavy boxes (up to 30 lbs.)

Presentation

Utilizes and manages the use of weekly reporting to track, analyze and communicate progress towards goals
Demonstrates knowledge of visual standards and techniques, and ability to implement and substitute within company guidelines
Understands and can clearly articulate the company’s brand positioning, including the uniqueness of concept, current marketing and promotional initiatives, outreach events, in-store events and ministries
Operates with the highest levels of personal integrity and business confidentiality
Represents the brand by adhering to appropriate standards of dress and grooming
Maintains clean store environment

Qualifications

3+ years of management experience in the retail or hospitality industry with proven results
Bachelor’s Degree preferred
Physical ability to perform tasks, which could require prolonged standing, sitting, reaching, kneeling and / or squatting frequently. May be required to occasionally climb ladders, climb and descend stairs frequently, depending on location. Must be able to lift and carry 30 pounds regularly without assistance

Stand Out For Good, Inc. is an equal opportunity employer and values diversity. All employment decisions are decided on the basis of qualification, merit and business need. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin.

We are proud to share that our associates have made us one of Fortune's Best Companies to Work For! Recently, our team has received the following recognition: