Reverse Mortgage Specialist

Rate; United States; Remote; USD 60,000 - 70,000; Full time

Job summary

An innovative and rapidly growing mortgage company is seeking a dedicated Reverse Mortgage Sr. Processor to join their dynamic team. This role involves ensuring a seamless experience for clients throughout the Reverse mortgage process, from initial application to closing. You will work closely with Loan Officers and utilize state-of-the-art technology to manage your loan pipeline effectively. The ideal candidate will have a strong background in Reverse mortgages, excellent communication skills, and a commitment to customer service. Join a forward-thinking company that values integrity and offers a comprehensive benefits program, making homeownership dreams a reality for thousands.

Benefits

401(k) plan

Medical insurance

Dental insurance

Vision insurance

Flexible spending accounts

Life insurance

Critical care insurance

Pet insurance

Employee assistance program

Wellness resources

Qualifications

• 3+ years of Reverse mortgage experience in a Processor role.
• Excellent communication and problem-solving skills required.

Responsibilities

• Manage the Reverse mortgage process ensuring timely and accurate client experiences.
• Prepare and review loan disclosures in accordance with requirements.

Skills

Reverse mortgage processing

Communication skills

Problem solving

Attention to detail

Education

3 years of experience in Reverse mortgage

Tools

Quantum Software

Job description

We’re Rate, the 3rd-largest retail mortgage company in the U.S.—and aiming to be #1. We’re dedicated to the idea that belief makes anything possible. In 21 years, we’ve gone from start-up to funding more than $100 billion in a single year. Our family is 11,000 people driven to making getting a mortgage the easiest part of the homebuying process. We hire the best people and have the industry’s best technology. (We invented the Digital Mortgage and work every day to create more leading-edge tech). Our HQ is in Chicago, but we’re in every state in more than 850 offices, working to make the dream of homeownership a reality for tens of thousands of people every year. Believe you’d be perfect here? We believe it too and would love to hear from you.

Pay Range: $60-$70k base Salary plus Bonus

Location: Remote

What's the Role?

Guaranteed Rate is currently seeking a hard-working, dedicated Reverse Mortgage Sr. Processor to join our innovative and passionate team.

Responsibilities:

• Work closely with our Loan Officers to ensure a timely and accurate experience for our clients—from home buyers to refinancers—throughout the entire Reverse mortgage process
• Prepare, review and ensure the timely delivery of all loan disclosures to your clients in accordance with all governmental and investor requirements
• Order and review all necessary Reverse Mortgage borrower and 3rd party documents, including but not limited to appraisal and title documentation, as well as all required credit and underwriting documentation
• Submit complete loan files for underwriting review
• Scheduling and tracking of closing dates, contingency dates, and document expiration dates
• Work with clients directly to obtain all necessary conditions needed for final approval, including continuous follow-through to ensure documents are received timely and loan closing within required SLA’s
• Communicate with LO, Client, Realtors (as applicable) on periodic status updates
• Use state of the art technology to manage your loan pipeline

Qualifications:

• At least 3 years of recent Reverse mortgage experience in a Processor role in the residential mortgage industry
• Experience with Quantum Software a must
• Experience in HECM and Jumbo, Reverse, HomeSafe, Platinum, Choice products
• Excellent disposition, mindset, communication skills and work ethic
• To be adept to reviewing and analyzing income documents, including calculating income from salaried and self-employed individuals
• To be a self-starter with a strong desire to learn and be a member of an innovative winning team
• Ability to multi-task with strong attention to detail while meeting deadlines in a fast-paced environment
• Strong listening, problem solving skills and out of box thinking
• An inherent desire to serve clients in order to create something unique and fantastic
• A commitment to integrity and customer service

Guaranteed Rate is an Equal Opportunity Employer that welcomes and encourages all applicants to apply regardless of age, race, sex, religion, color, national origin, disability, veteran status, sexual orientation, gender identity and/or expression, marital or parental status, ancestry, citizenship status, pregnancy or other reason protected by law.

The company offers a comprehensive benefits program to eligible employees, including eligibility to participate in a company-sponsored 401(k); vacation benefits; eligibility for medical, dental, vision, and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; critical care insurance; personal accidental insurance; commuter benefits; pet insurance; certain time off and leave of absence benefits; well-being benefits (e.g., employee assistance program); and other supplemental benefits (e.g. legal planning assistance; identity theft protection; pet insurance; wellness resources).

Please click this link to learn more about our benefit offerings for Washington State: https://www.rate.com/careers/open-positions/disclosures

Applications are being accepted on an ongoing basis, until position is filled.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Accounting/Auditing, Administrative, and Finance

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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