Reverification Coordinator

Optum; Baton Rouge (LA); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Comprehensive benefits package

401(k) contribution

Equity stock purchase program

Incentive and recognition programs

Job summary

UnitedHealth Group, a leading health and well-being company, seeks a Reverification Coordinator to verify insurance eligibility and obtain authorizations for Medicare and non-Medicare accounts with potential coverage changes. This role supports revenue integrity and cross-team communication to ensure accurate payor information and timely authorizations.

You will collaborate with Revenue Recovery and branch staff, entering coordination notes and supporting processes to minimize write-offs while

Qualifications

• Attention to detail and accuracy in verification
• Clear communication with payors and internal teams
• Ability to handle sensitive health information securely

Responsibilities

• Verify insurance eligibility and benefits for patient accounts
• Obtain initial authorization when required while complying with confidentiality
• Enter coordination notes and inform Payor Change Moves Specialists of payor changes
• Communicate with Revenue Recovery and branch staff about coverage and liability
• Assist in collecting client and payor information for accuracy
• Work to reduce write-offs by timely verification and authorization

Skills

Attention to detail

Communication skills

Team collaboration

Education

High school diploma

Post-secondary education in business or medical billing

Tools

Billing systems

Insurance verification tools

Job description

Improve the lives of others while Caring. Connecting. Growing together.

Job Description - Reverification Coordinator (2395710)

Explore opportunities with Amedisys, part of the Optum family of businesses. We provide home health, hospice and community-based services that help people receive quality care where they feel most comfortable: at home. Rooted in personalized care, we support patients and provide comfort through each stage of their health journey, while building trusted relationships along the way. Find a home for your career here. Join us and embrace a culture of Caring. Connecting. Growing together.

As the Reverification Coordinator, you will be responsible for verifying insurance eligibility and obtaining required authorizations for Medicare and non-Medicare patient accounts that have potential coverage changes. This role supports revenue integrity efforts by ensuring accurate payor information, timely authorizations, and effective communication across revenue cycle and operational teams.

Primary Responsibilities:

• Identifies new payor and verifies insurance eligibility status and benefit details for patients returned on batch eligibility responses
• Identifies new payor and verifies insurance eligibility status and benefit details for patients returned on weekly claim denial report
• Obtains initial authorization when required while maintaining compliance to medical record confidentiality regulations
• Enters applicable coordination notes in billing and collections system to provide notification to Payor Change Moves Specialist(s) when a payor change is confirmed
• Communicates directly with other members of Revenue Recovery and branch staff to provide insurance coverage information that may impact patient care, reimbursement, or patient financial liability
• Assists the department in efficient collection of client and payor information to ensure accuracy
• Works to reduce write-offs by completing new payor verification and authorization requirements in assigned timeframe
• Complies with policies, procedures and regulatory mandates including but not limited to abiding to the terms of the Amedisys Compliance Program
• Performs other duties as assigned

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High school diploma or equivalent
• Post-secondary education or training in business or medical billing/collections

Preferred Qualifications:

• 2+ years of experience in medical office, home health, or healthcare benefit verification

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $xx.xx to $xx.xx per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and help make the health system work better for everyone. Together, we are shaping the future of healthcare by harnessing technology and innovation to make care simpler to navigate, more affordable and more connected for the people we serve. We are committed to creating an inclusive workplace where everyone feels welcomed, valued, heard and respected, empowering people to bring their authentic selves to work and strengthening our collective impact through diverse talents, backgrounds, experiences and perspectives.

UnitedHealth Group and its affiliated brands are an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group and its affiliated brands are a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

UnitedHealth Group is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need special assistance or accommodation for any part of the application process, please call 1-866-566-8715 to be connected to Recruitment Services. Recruitment Services hours of operation are 7 a.m. to 7 p.m. CT, Monday through Friday.

UnitedHealth Group is a registered service mark of UnitedHealth Group, Inc. The UnitedHealth Group name with the dimensional logo, as well as the dimensional logo alone, are both service marks for the UnitedHealth Group, Inc.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.