Revenue Specialist II, ROPS Credits

DaVita Kidney Care; Federal Way (WA); Hybrid; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a motivated Revenue Specialist to join their Credits Department. This role offers a unique opportunity to engage with insurance companies, resolve patient account issues, and contribute to a fun and dynamic work environment. Ideal candidates will thrive in a collaborative setting, utilizing their analytical skills to identify trends and solve problems effectively. With a focus on professional growth and a supportive culture, this position promises a fulfilling career path in a stable organization that values its employees and offers exceptional benefits.

Benefits

Comprehensive health benefits

401(k) match

Paid time off

PTO cash out

Counseling support

Headspace access

Backup care

Parental leave

Award-winning training programs

Rewards for stellar performance

Qualifications

• High school diploma or GED required; Associates or Bachelor’s degree preferred.
• Experience in Revenue Cycle Management, billing, or collections is essential.

Responsibilities

• Identify trends and perform root cause analysis on overpaid claims.
• Research and resolve system overpayments with insurance payors.
• Develop and maintain positive relationships with clinical personnel and teammates.

Skills

Analytical Thinking

Problem Solving

Revenue Cycle Management

Billing and Collections

Microsoft Office

Education

High School Diploma or GED

Associate's Degree

Bachelor's Degree

Job description

Posting Date

05/08/2025 3201 S 323rd St, Federal Way, Washington, 98001-5023, United States of America

This position follows a Hybrid-Remote work schedule but is open to fully Remote teammates with experience in ROPS Revenue Cycle Management.

We are currently seeking and interviewing ambitious, team-oriented, and analytically-minded individuals who enjoy problem-solving and researching in a fast-paced and FUN work environment!

DaVita is looking for a Revenue Specialist for our Credits Department. Ideal candidates are highly ambitious, results-driven, and comfortable thinking "outside the box." In this role, you will develop and maintain relationships with insurance companies, review accounts, process refunds or retractions on patient accounts with system credit balances, and research and resolve problem accounts as needed.

With DaVita, you have the opportunity to work hard, be competitive, and have FUN doing it—and you'll never have to wear a tie again!

Individuals in this role work with insurance payers to research and resolve accounts on behalf of our patients. While much of the research and resolution is conducted via phone, email, and insurance portals.

Key Responsibilities:

1. Identify trends and perform root cause analysis on overpaid claims
2. Research and resolve system overpayments with insurance payors
3. Develop and maintain positive relationships with clinical personnel, teammates, and insurance representatives

MINIMUM QUALIFICATIONS

• High school diploma or GED required
• Associates or Bachelor’s degree highly preferred
• Ability to research and problem-solve using analytical and critical thinking skills
• Revenue Cycle Management, billing, or collections experience required
• Intermediate proficiency in Microsoft Office (Word, Excel, Outlook)
• Demonstrated ability to resolve challenging issues
• Strong team values

What's in it for you?

• A fun, relationship-based culture centered on patients and teammates
• Work for a stable company, the nation's largest independent provider of dialysis services
• Award-winning training programs
• Multiple career path opportunities
• Rewards for stellar performance
• Clinical outcomes ranked above the national average
• Exceptional benefits, including a generous profit-sharing program

We value candidates who align with our Core Values and culture. We look forward to hearing from you!

Learn more and explore opportunities at http://careers.davita.com

What We Provide:

Our Rewards package includes benefits starting the first day of employment, such as:

• Comprehensive health benefits, 401(k) match, paid time off, and PTO cash out
• Support for families, including counseling, Headspace access, backup care, and parental leave

Professional development programs are available, including virtual leadership and development courses via DaVita’s online platform StarLearning.

DaVita strives to be a community where everyone belongs. We are an equal opportunity employer, committed to diversity and inclusion.

This position will be open for at least three days.

Salary/Wage Range

$19.00-$28.00/hour. Actual pay will depend on location, qualifications, and experience. Specific wages for Washington state vary by city and exemption status. For details, see DaVita.jobs/WageRates.

Additional benefits include a 401k match, healthcare coverage, and more. Learn more at https://careers.davita.com/benefits.

Colorado Residents: Please do not include age or education details in your application. You may redact this information from your materials. Redacting will not penalize your application.