Revenue Site Operations Business Partner - Remote

Trinity Health; Columbus (OH); Remote; USD 60,000 - 80,000; Full time

Job summary

A healthcare provider in Columbus, Ohio is seeking a professional to enhance revenue cycle performance. The role involves assessing metrics, overseeing billing processes, and providing education on insurance policies. Ideal candidates will have extensive billing knowledge and leadership experience, with a commitment to enhancing healthcare delivery. Competitive benefits include medical coverage and professional development.

Benefits

Competitive compensation

Medical, dental, and vision coverage

Retirement savings account with employer match

Generous paid time off programs

Tuition/professional development reimbursement

DailyPay option

Employee referral rewards program

Qualifications

• Must possess comprehensive knowledge of professional billing.
• Preferred MA, MGMA, AAPC or other healthcare certification.
• Six Sigma or LEAN certification preferred.

Responsibilities

• Collaborates with colleagues to improve revenue cycle performance.
• Reviews front-end denials and provides feedback.
• Conducts quarterly quality assessments of registration accuracy.

Skills

Professional billing knowledge

Leadership

Root cause analysis

Communication

Education

Bachelor's degree in Healthcare Administration or related field

Tools

Electronic practice management systems

Job description

Employment Type: Full time

Shift:

Description:

Position Purpose:

Collaborates with assigned site location(s) front office and billing colleagues to improve revenue cycle performance by reviewing weekly metrics, assessing root cause analysis, and developing/implementing action plans. Reviews front-end denials (eligibility, registration, and authorizations) for each area and provides feedback to Directors, Practice Managers and Supervisors. Provides trended metrics to help identify areas that are performing well and areas that need further development/review.

• Expectation to visit supporting locations - Columbus Ohio

What You Will Do

• Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.
• Collaborates with assigned site location(s) front office and billing colleagues to improve revenue cycle performance by reviewing weekly metrics, assessing root cause analysis, and developing/implementing action plans.
• Reviews front-end denials (eligibility, registration, and authorizations) for each area and provides feedback to Directors, Practice Managers and Supervisors. Provides trended metrics to help identify areas that are performing well and areas that need further development/review.
• Oversees, assists, and manages Registration Charge Review and Claim Edit work queues.
• Reviews Front Office Dashboard for significant variances between performance & benchmarks or noticeable drops in performance from one week to the next.
• Develops and conducts general or specialized educational sessions for colleagues or providers, such as Billing 101 sessions.
• Conducts quarterly quality assessment of registration accuracy performed by front-end users. Provides education and training to those not meeting best practice goals.
• Provides recommendations for communications and assists in completion of monthly newsletters informing practice colleagues and physicians of insurance policy and regulatory changes as well as changes in CPT, ICD-10 and HCPCS coding.
• Communicates with manager and liaison team to ensure all assigned sites and colleagues are supported for all areas of revenue cycle.

Minimum Qualifications

• Must possess a comprehensive knowledge of professional billing, as normally obtained through bachelor’s degree in Healthcare Administration, Business Management, Accounting or a related field, and/or 7(seven) to 10(ten) years of professional billing experience.
• MA, MGMA, AAPC or other healthcare certification preferred.
• Six Sigma or LEAN certification preferred.
• Experience/knowledge of electronic practice management systems.
• Previous leadership in a related area preferred

Position Highlights and Benefits

• Competitive compensation and benefits packages including medical, dental, and vision with coverage starting on day one.
• Retirement savings account with employer match starting on day one.
• Generous paid time off programs.
• Employee recognition programs.
• Tuition/professional development reimbursement starting on day one.
• RN to BSN tuition 100% paid at Mount Carmel’s College of Nursing.
• Relocation assistance (geographic and position restrictions apply).
• Employee Referral Rewards program.
• Mount Carmel offers DailyPay - if you’re hired as an eligible colleague, you’ll be able to see how much you’ve made every day and transfer your money any time before payday. You deserve to get paid every day!
• Opportunity to join Diversity, Equity, and Inclusion Colleague Resource Groups.

Ministry/Facility Information

Mount Carmel, a member of Trinity Health, has been a transforming healing presence in Central Ohio for over 135 years. Mount Carmel serves over 1.3 million patients each year at our four hospitals, free-standing emergency centers, outpatient facilities, surgery centers, urgent care centers, primary care and specialty care physician offices, community outreach sites and homes across the region. Mount Carmel College of Nursing offers one of Ohio\'s largest undergraduate, graduate, and doctor of nursing programs. If you’re seeking a rewarding career where your purpose, passion, and desire to make a difference come alive, we invite you to consider joining our team. Here, care is provided by all of us For All of You!

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

EOE including disability/veteran