Revenue Recovery Specialist, Low Balance PB

RSource; West Virginia; Hybrid; USD 60,000 - 80,000; Full time

Job summary

Join a dynamic and passionate team as a Revenue Recovery Specialist, where you will play a crucial role in helping patients resolve their outstanding hospital bills. This remote position offers the chance to utilize your skills in a supportive environment that values professionalism and ethical practices. You'll engage with payers and patients daily, ensuring timely follow-ups and maximizing reimbursements. With a competitive benefits package and a commitment to innovation, this opportunity is perfect for those looking to make a lasting impact in the healthcare industry while enjoying the flexibility of remote work.

Benefits

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short term disability

Long term disability

Bonus opportunities

Paid holidays

401k

Generous PTO policy

Qualifications

• High level of professionalism and adherence to debt collection rules.
• Moderate computer proficiency and organization skills required.

Responsibilities

• Follow up on patient bills using Artiva to recover revenue.
• Analyze denied claims and pursue necessary information.

Skills

Professionalism

Debt collection rules adherence

HIPAA compliance

Mathematical ability

Organization skills

Tools

Artiva workflow management system

MS Excel

MS Word

MS Outlook

Job description

Career Opportunities with Knowtion Health

A great place to work.

Knowtion Health participates in E-Verify

Revenue Recovery Specialist, Low Balance PB

Are you seeking an exciting opportunity to join a passionate, growing, and dynamic team of professionals who support patients?

A Specialist I, Revenue Recovery Low Balance effectively and consistently generates revenue through professional billing practices, using proper and ethical collection efforts. Knowtion Health works as an ambassador on behalf of patients to resolve outstanding hospital bills and never collects monies from patients. This Specialist must be able to multi-task, prioritize as necessary to timely resolve accounts for payment, and maintain a high level of professionalism when communicating with payers and patients daily. In addition to drafting appeals, Specialists must demonstrate proficient use of web-based client and payer portals along with notation databases. This position is remote.

What’s Attractive to the Right Candidate?

• Knowtion Health is a growing firm in a growing industry. Our status as a leader in this industry means that we have the resources to invest in the business and to innovate.
• Our business is intensely competitive and is constantly evolving. We quickly identify new challenges and develop solutions.
• Knowtion Health culture is inviting and competitive, embracing challenge and celebrating accomplishment; dedicated colleagues striving to provide quality results that have lasting impact.

The Opportunity:

• Using the Artiva workflow management system, follow up on patient bills and claims to recover revenue from the responsible business entity.
• Analyze information to identify root cause of denied or unpaid claim and determine next steps.
• Pursue & obtain information needed to overturn claim denials, including patient & responsible party information.
• Ensure appropriate timely filing guidelines are met for maximum reimbursement.
• Escalate complex accounts to management to ensure accounts are progressing effectively.
• Identify and discuss root cause issues with management.
• Consequence to errors in judgment are critical (HIPAA violation penalties, lost revenue for hospital client, other penalties, or fines).

What you bring:

• A high level of professionalism.
• Adherence to all debt collection rules and regulations.
• Adherence to HIPAA requirements.
• Moderate computer proficiency including working knowledge of MS Excel, Word, and Outlook.
• Organization and documentation skills to ensure timely follow-up and accurate record keeping.
• Mathematical ability to calculate rates using addition, subtraction, multiplication, and division.
• Familiarity with CPT, ICD coding preferred.

The above statements are intended to provide the general nature and level of work being performed by most people assigned to the position. They are not intended to be an exhaustive list of all responsibilities, duties and requirements.

This position is remote and requires a dedicated, distraction-free workspace at home. We offer a competitive benefits package including medical, dental, vision, life insurance, short term disability, long term disability, bonus opportunities, paid holidays, 401k, and a generous PTO policy.

The compensation range for this position starts at $16.50/hour.

Knowtion Health gives priority to applicants located in the following states: AR, FL, GA, KY, NC, OH, OK, SC, TN, TX, VA, AL, AZ, IL, IN, KS, MD, MA, MN, PA, WV.