Revenue Protection Guard

San Francisco Bay Area Rapid Transit District (BART); Oakland (CA); On-site; USD 67,000 - 81,000; Full time

Job summary

The San Francisco Bay Area Rapid Transit District (BART) seeks a Revenue Protection Guard to safeguard cash, crew, and assets during revenue collection and transport. The role emphasizes security, threat assessment, and decisive action under pressure.

Qualified candidates should have a High school diploma and experience in security, with firearms proficiency and strong communication skills for coordinating with dispatch and police personnel. Shift work is required.

Qualifications

• Minimum requirement is a high school diploma or equivalent.
• Experience in security and protective services is desirable.
• Must be able to pass pre-employment checks and certifications.

Responsibilities

• Guard cash and protect District revenues during collection, handling, and transport.
• Operate and monitor security equipment; maintain logs and reports.
• Communicate with district personnel, dispatch, and law enforcement during incidents.
• Maintain safety of staff and assets; respond to emergencies and security threats.
• Support in selection of transport routes and ensure compliance with security protocols.

Skills

Security awareness

Crisis management

De-escalation

Communication

Decision making

Education

High school diploma

Tools

Firearms handling

Cash handling equipment

Job description

Salary

This is a BART Police Officers' Association (BPOA) represented position.

Step 1: Minimum $48.84/hour to Step 5: Maximum $58.61 /hour. Note: Externals will start at step 1.

Who May Apply

All current BART employees and qualified individuals who are not yet BART employees.

Report To

Sergeant or a Police Civilian Supervisor

Days Off

As assigned. Note: Must be willing to do shift work with varied days off and weekends.

Department

BART Police Department is a progressive agency and has been on the forefront – and in some cases the model approach to training in the areas of fair and impartial policing, bias-based policing, crisis intervention, cultural competence training, and de-escalation training. The mission of the BART Police Department is to ensure a safe environment within our transit system, reduce crime through a highly visible police presence, and proactive enforcement of the law, and to promote public confidence by working in partnership with our stakeholders and the communities we serve.

Current Assignment

The San Francisco Bay Area Rapid Transit District (BART) Police Department is seeking a highly skilled, detail-oriented, and security-focused Revenue Protection Guard to join our team. This important role is responsible for safeguarding District cash, personnel, and assets during the collection, handling, and transportation of revenue. Revenue Protection Guards focus specifically on guarding cash and managing security during revenue collection activities. This role requires a high level of responsibility, as guards are authorized to make situational decisions regarding the protection of cash and crew safety.

The most qualified candidates for this position will have highly developed competencies in the following areas, which will be reinforced with related work experience and will be clearly articulated during the selection process:

• Security and Threat Management – Expertise in assessing and mitigating risks to ensure the safety of personnel, cash, and assets.
• Crisis Management and Decision-Making – Strong decision-making skills in high-pressure situations. The ability to act swiftly and effectively in emergencies, making critical decisions to safeguard lives, cash, and property.
• Conflict Resolution and De-escalation Skills– Ability to interact with patrons and the general public in a firm, professional manner, including during confrontations or disputes. Demonstrates tact, patience, and clear communication to defuse tense situations, while maintaining authority and ensuring compliance.
• Communication and Reporting – Excellent communication skills for maintaining constant contact with District personnel, dispatchers, and law enforcement. The ability to prepare clear, accurate, and detailed written reports on security activities, incidents, and operations.
• Firearm Proficiency and Defensive Tactics – Proficiency in the safe and effective use of firearms, batons, and other protective equipment. Applies approved defensive tactics to protect oneself and others, using the minimum force necessary to ensure safety and maintain control during high-risk or threatening situations.

Other Requirements

1. Must be at least 21 years old at appointment.
2. Achieve Certification in Firearms and Arrest Training within six months of employment.
3. Must have a valid California driver's license, a satisfactory driving record.
4. Must be able to obtain a Class A California Commercial driver's license whenever feasible to do so, at the District’s discretion.
5. Class “A” drivers are required to pass an annual physical to maintain class “A” status.
6. Must pass an 832 Penal Code (arrest control, firearms) course and qualify at quarterly department range programs.

Selection process

The selection process for Revenue Protection Guard will include 5 phases:

1. Phase 1: Pre-Screening Application Questionnaire
2. Phase 2: Minimum Qualifications Screening
3. Phase 3: E-Skills Assessment
4. Phase 4: Practical Exercise & Oral Board Interview
5. Phase 5: Investigative Background Screening

Note: The selection process may be modified at the discretion of the hiring department.

The selected candidate must demonstrate a work history reflecting reliability and dependability and may be required to provide copies of certificates, diplomas, or other documentation required by law, including proof of authorization to work in the United States, and pass a pre-employment medical examination, which includes a drug and alcohol screen, and which is specific to the essential job functions and requirements. Pre-employment processing will also include an extensive background check, a credit check and successful completion of a polygraph exam. (Does not apply to current full-time BART Police Department employees unless specific job requires additional evaluations).

If selected to proceed in the background investigative phase of the process, you will be asked to provide some essential documents. The following are some of the documents you may be asked to provide naturalization/citizenship papers, birth certificates, school transcripts, proof of selective service, DMV driving history documents, proof of automobile insurance, marriage or divorce certificates (if applicable), and POST certificates (if applicable).

1. Guards and protects District cash and assists Treasury personnel during transport, handling, collection and stocking of cash.
2. Carrys and utilizes firearms and batons; wears protective gear and operates communication equipment.
3. Operates an armored vehicle, truck tractor with semi-trailer and a passenger van to assigned stations to receive and transport cash collection and change supply.
4. Protects cash handling operation and secures District revenues from internal and external threats.
5. Maintains surveillance of station activities during cash collection, handling and loading; drives crew vans and protects crews.
6. Controls access to the Cash Handling Building; performs surveillance in person, by video camera, and by videotape of cash handling activities, cash vault, and building security.
7. In emergencies, assumes control of the situation to ensure the safety of lives, cash and property.
8. Maintains contact by radio and telephone with District police dispatcher to inform of emergencies, suspicious activities, routes, location of work, and security of cash and facilities.
9. Interacts with District employees, patrons and the public.
10. Assists in selection of transport routes and overrides others on route selection when security requires.
11. Maintains inventory control of equipment and supplies, issues radios, cleans and maintains shotguns.
12. Maintains custody of security-controlled keys.
13. Prepares and maintains logs of work locations, times in and out, hours and machine problems.
14. Checks operating conditions of trucks and vans and services gas, oil, water, tires and lights.
15. Prepares written reports.

Education

Possession of a high school diploma, GED or recognized equivalent.

Experience

Experience in security and protective services and in driving vehicles, tractor trailers or other trucks is desirable.

Other Requirements

1. Achieve Certification in Firearms and Arrest Training within six months of employment.
2. Must have a valid California driver's license, a satisfactory driving record.
3. Must be able to obtain a Class A California Commercial driver's license whenever feasible to do so, at the District’s discretion.
4. Class “A” drivers are required to pass an annual physical to maintain class “A” status.
5. Must be able to pass a background investigation, including psychiatric examination, fingerprinting and polygraph.
6. Must possess physical strength and ability to subdue and apprehend persons attacking the treasury crew or vehicles.
7. Must be at least 21 years old at appointment.
8. Must pass an 832 Penal Code (arrest control, firearms) course and qualify at quarterly department range programs.
9. Must be able to work various shifts, weekends, holidays and overtime.

Knowledge of

Locations and characteristics of District stations, fare collection, cash handling and related facilities and devices.

Procedures governing revenue collection and protection activities.

Legally required conditions for drawing and using firearms.

Operation, cleaning, maintenance and safe handling of firearms.

Techniques for observation and surveillance on security assessments.

Conditions under which to initiate emergency action.

Procedures and terminology for radio and telephone police communications.

Skill in

Observing people and activity to assess security conditions.

Operating firearms accurately and responsibly.

Dealing tactfully and authoritatively with patrons and the general public, including hostile, abusive, and disorderly people.

Remaining calm and making rational decisions in dangerous/emergency situations.

Operating alarm and security systems, radios, videos and telephones.

Reading maps and planning and varying transport routes for security.

Operating motor vehicles safely, including armored trucks, transport vans and semi-tractor trailers.

Keeping records and writing brief reports.