Revenue Planning & Intelligence

ADP; Kentucky; On-site; USD 98,000 - 125,000; Full time

Job summary

defi SOLUTIONS is seeking a Senior Revenue Forecasting Analyst to join the Portfolio Management team in Montgomery, AL. This role blends data analytics with revenue planning to drive accurate forecasts and strategic decision-making for senior leadership.

You will own the revenue forecasting process, partner with Delivery and Finance, and ensure data quality in systems like ServiceNow while shaping profitability analyses and planning across engagements.

Qualifications

• Bachelor's degree in Business, Analytics, Finance, Accounting, Economics, or related field.
• 5–8 years in business/data analytics, revenue operations, or planning & analysis.
• Advanced Excel skills and Power BI experience.
• Experience with revenue forecasts in subscription, project, or services business.
• Hands-on experience with ServiceNow or similar PPM/ITSM platform.
• Understanding of revenue accounting & software capitalization concepts.
• Demonstrated understanding of project/portfolio management and delivery lifecycle.

Responsibilities

• Own and evolve revenue forecasting model with market trends.
• Act as liaison between Delivery and Finance with data.
• Monitor in-month revenue pacing across engagements.
• Support monthly revenue reconciliation with timesheets, contracts, billing.
• Advance profitability planning and margin analysis.
• Configure and maintain project and billing data in ServiceNow.
• Benchmark practice against industry standards for competitiveness.
• Collaborate with Sales and cross-functional teams to inform planning.
• Maintain governance around capitalizable-work tracking.

Skills

Business analytics

Advanced Excel

Power BI

Revenue forecasting

Portfolio management

Data literacy

Cross-functional collaboration

Education

Bachelor's degree in Business/Analytics/Finance

Tools

ServiceNow

Salesforce

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Business Intell US - Alabama, Montgomery, AL, US

2 days ago Requisition ID: 2364

Salary Range: $98,000.00 To $125,000.00 Annually

It’s an exciting time to join defi!

defi SOLUTIONS is a pioneer in end-to-end, SaaS loan originations, servicing, and managed servicing solutions. Our customers include the highest-volume captive auto lenders, banks, credit unions, and finance companies in North America. We have more than three decades of experience helping lenders reduce time-to-market, streamline operations, and customize lending processes with proven, scalable performance.

This position sits within Portfolio Management and blends data analytics with revenue planning to help defi plan, forecast, and deliver against its business strategy. The ideal candidate is comfortable moving between data, financial models, and business systems to turn information into decisions leadership can act on.

This role will own and evolve defi's revenue forecasting practice, helping leadership see further ahead while strengthening the accuracy of the data and systems the reporting depends on. The right candidate will build an analytical foundation that leadership can plan around with confidence.

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Own and evolve the team's revenue forecasting model, incorporating business and market trends to extend visibility beyond current signed engagements.
• Serve as the primary business liaison between Delivery and Finance for the professional services revenue portfolio, ensuring both functions work from a consistent, trusted set of data.
• Monitor in-month revenue pacing across active engagements to flag items that may need attention before period close.
• Support the team's monthly revenue reconciliation process, synthesizing timesheet, contract, and billing data into a reliable estimate of monthly performance.
• Advance profitability planning from a supporting function into a core discipline — helping ensure client engagements are consistently delivered in a profitable, efficient, and reliable manner through rigorous margin analysis and reporting.
• Act as the functional owner of how project and billing data is configured and maintained in ServiceNow, ensuring billing rules, data fields, and revenue calculations stay accurate and audit-ready.
• Track how effectively services work attaches to broader product relationships, and benchmark the practice’s performance against external industry standards to maintain competitiveness.
• Support governance and process consistency around capitalizable-work tracking, in partnership with project teams.
• Build relationships with client and delivery stakeholders to inform planning and forecasting.
• Partner with Sales and other cross-functional teams to translate data into decisions that leadership can act on.
• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Required Qualifications/ Skills:

• Bachelor's degree in Business, Analytics, Finance, Accounting, Economics, or a related field, or equivalent experience.
• 5–8 years of experience in business/data analytics, revenue operations, or planning & analysis, ideally within a technology or services-oriented business.
• Advanced Excel skills (e.g., pivot tables, complex formulas) and experience with BI/reporting tools such as Power BI.
• Working knowledge of revenue and margin concepts sufficient to support profitability analysis.
• Experience building or maintaining revenue forecasts in a subscription, project, or services-based business.
• Hands-on experience with ServiceNow or a similar PPM/ITSM platform, including how project, task, and billing data flows through the system.
• Demonstrated experience with project/portfolio management practices and the technology delivery lifecycle (waterfall and/or agile).
• Demonstrated understanding of revenue accounting treatment and software capitalization concepts as applied in a technology or services business.

Preferred Qualifications/ Skills:

• Experience working with CRM data (e.g., Salesforce).
• SaaS or technology-services industry experience.
• Experience using AI tools (e.g., Microsoft Copilot, Claude) to streamline reporting and forecasting work; willingness to build fluency quickly is a plus even without prior experience.
• Strong data literacy — able to work confidently with data structures and schemas without needing to be a database administrator.
• Ability to build collaborative, engaged relationships across Delivery, Sales, Finance, and client-facing teams.
• Ability to translate complex financial and operational data into clear, decision-ready communication for senior leadership.
• Ability to handle multiple priorities and ambiguous, evolving scope without direct supervision.
• Approximately 5% — primarily for quarterly or bi-quarterly team offsites, typically held in the Atlanta (ATL) area.

Affirmative Action/EEO statement:

defi SOLUTIONS is an Equal Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.