Revenue Operations Manager III

Sinch; Chicago (IL); Remote; USD 100,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, vision plans

Employee Assistance Program (EAP)

401(k) with employer match

Generous PTO and vacation

Job summary

Sinch is seeking a Revenue Operations Manager III to join a dynamic team that empowers the sales organization through streamlined processes, data-driven strategies, and enhanced forecasting. This individual contributor role reports to a Senior Revenue Operations Manager and focuses on enabling the sales team to operate more efficiently.

You will work with data, processes, and tools to improve workflows and drive productivity.

Qualifications

• Bachelor's degree required; Master’s degree or equivalent considered for advanced roles.
• Strong analytical skills to interpret complex data and derive insights.
• Proven ability to optimize sales processes and implement new tools effectively.
• Excellent communication and collaboration skills for internal and external stakeholders.
• Fully qualified, journey-level understanding of Revenue Operations.

Responsibilities

• Support and enable the sales team by managing processes, tools, data and strategy.
• Streamline workflows, improve forecasting, and drive sales productivity.
• Develop and optimize sales processes and tools to enhance efficiency.
• Contribute to data-driven sales strategies and forecasting accuracy.

Skills

Strong analytical skills

Process optimization

Tools implementation

Communication skills

Revenue Operations knowledge

Education

Bachelor's degree

Master's degree

Job description

Sinch's vision is to connect every business with every customer, everywhere in the world. More than 200,000 businesses - including Google, Uber, Paypal, Visa and many others - rely on Sinch's Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email. Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely, at every step of their journey.

At Sinch we \"Dream Big\", \"Win Together\", \"Keep it simple\", and \"Make it Happen\". These values are our foundation!

DESCRIPTION

As a Revenue Operations Manager III, you'll be part of a dynamic team that's shaping the future of our company. This is an individual contributor role, reporting to a Sr Revenue Operations Manager. This is a fantastic opportunity to develop your skills and make a real impact on our organization. You'll be responsible for supporting and enabling the sales team to sell more efficiently and effectively by managing processes, tools, data, and strategy. This role focuses on streamlining workflows, improving forecasting, and driving overall sales productivity.

Key Responsibilities will include:

• Working on problems of diverse scope, evaluating identifiable factors to find solutions.
• Demonstrating good judgment in selecting appropriate methods and techniques.
• Networking with senior internal and external personnel within your area of expertise.
• Managing and optimizing sales processes and tools to enhance efficiency.
• Contributing to improved forecasting accuracy and data-driven sales strategies.
• Operating with little instruction on day-to-day tasks and general guidance on new assignments.
  

REQUIREMENTS

• A minimum of 5 years of related experience with a Bachelor's degree, or 3 years with a Master's degree, or equivalent work experience.
• Strong analytical skills to interpret complex data and drive actionable insights.
• Proven ability to optimize sales processes and implement new tools effectively.
• Excellent communication and interpersonal skills for internal and external collaboration.
• A fully qualified, career-oriented, journey-level understanding of Revenue Operations.
• Must currently reside in and be eligible for employment in the United States, preferably near one of our hub locations such as Atlanta, GA; Chicago, IL; San Antonio, TX; Denver, CO; or Seattle, WA. Relocation and visa sponsorship are not available for this role.

OUR HIRING PROCESS

We are committed to ensuring a recruitment process that is fair, objective, consistent, and inclusive. Our approach includes structured, competency-based interviews designed to evaluate your skills, experience, and qualifications relevant to the role. At times, we may include a data-driven assessment to enhance our hiring success and identify candidates likely to excel. We believe in a two-way process and encourage you to ask questions throughout the journey. If this role isn't what you're looking for, please explore the other opportunities listed on our career page: https://www.sinch.com/careers/. No matter who you are, we hope you find an exciting path forward - hopefully with us!

Benefits (US)

• STAY HEALTHY: We offer comprehensive market competitive medical, dental, and vision plans. A variety of supplemental plans are also provided to meet your individual needs including access to telehealth for all participants.
• CARE FOR YOURSELF: Take advantage of our free virtual counselling resources through our global Employee Assistance Program. Your mental health is as important as your physical health.
• SECURE YOUR FUTURE: Plan for your future with our Roth and Pre-tax 401(k) options including an employer match for all participants.
• TAKE A BREAK: Enjoy a generous paid time off program. We value balance and understand that performance at work requires time to rest at home and/or rejuvenate on vacation.
• PUT FAMILY FIRST: We know that families can be built in a variety of ways; therefore, we offer paid parental leave and family planning support.
• WORK WHEREVER: Our flexible remote work offerings allow you to work wherever you are the most productive and successful. It is what you do, not where you work, that matters.
• MAKE AN IMPACT: Support betterment in your community and beyond by taking paid time off to support a volunteer program of your choice.
• TREAT YOURSELF: We offer discounts on retail, entertainment and more through our Reward+ program.
  

The annual starting salary for this position is between $100,000 - $120,000. Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications. The role will be accepting applications until 11/23/2026 at a minimum. Please note that the application timeline may be flexible to accommodate a comprehensive candidate evaluation.