Revenue Operations Manager and Business Systems Team Lead

Jobgether SRL; United States; Remote; USD 131,000 - 187,000; Full time

Benefits offered by this job

Base salary 131k–187k USD

Equity compensation

Unlimited PTO

Remote work

401(k) with employer match

Home office stipend

Job summary

Jobgether SRL is seeking a Revenue Operations Manager and Business Systems Team Lead for a fully remote US-based role. You will align Sales, Marketing, Finance, and Customer Success through scalable processes and integrated technology, owning Salesforce, CPQ, and data governance while mentoring two direct reports.

You will drive forecasting accuracy, renewal and expansion insights, and quote-to-cash improvements, delivering measurable revenue performance gains in a fast-growing B2B SaaS

Qualifications

• 6+ years in Revenue Ops, Sales Ops, or Business Systems in B2B SaaS.
• 2+ years of team leadership responsibilities including mentoring direct reports.
• Advanced Salesforce architecture, flows, administration, and integration patterns.
• Direct CPQ experience; Nue CPQ preferred.
• Hands-on with Planhat/Gainsight/ChurnZero, CRM integrations.
• Strong knowledge of ARR, NRR, GRR, and quote-to-cash processes.
• Experience designing multi-tool integrations and data governance.

Responsibilities

• Translate business priorities into revenue strategies and go-to-market plans.
• Own revenue operations processes: renewal forecasting, pipeline hygiene, NRR/GRR tracking, churn analysis.
• Oversee Deal Desk, templates, SKU controls, and Salesforce-to-Maxio reconciliations.
• Lead pricing/discount analyses with Finance and Marketing.
• Architect and administer Salesforce and Nue CPQ; ensure data integrity and workflows.
• Co-own the business systems roadmap with leadership; manage prioritization and releases.
• Oversee integrations across GTM tools (Planhat-Salesforce, etc.).
• Manage provisioning, security reviews, licenses, vendor contracts, renewals, and budgets.
• Mentor two direct reports; set priorities, conduct reviews, and guide growth.
• Set intake processes, sprint cadences, and documentation for systems initiatives.
• Maintain architecture docs, field libraries, and data governance standards.

Skills

Salesforce expertise

Team leadership

Data governance

Stakeholder management

Project management

Analytical thinking

Communication

Education

Bachelor's degree in Business/Information Systems/Finance

Tools

Salesforce

Nue CPQ

Maxio

Planhat

Gainsight

ChurnZero

Pardot

Outreach

ChiliPiper

LeanData

ZoomInfo

LinkedIn Sales Navigator

Job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Revenue Operations Manager and Business Systems Team Lead based in the United States. Lead the strategy, optimization, and day-to-day management of revenue operations and business systems in a fully remote B2B SaaS environment. In this role, you will connect Sales, Marketing, Finance, Customer Success, and other teams through scalable processes, reliable data, and integrated technology. You will own critical systems architecture, including Salesforce and CPQ, while improving forecasting, pipeline visibility, renewals, and revenue performance. As a hands‑on team lead, you will manage and mentor two direct reports while balancing strategic planning with technical execution. You will also drive automation, data governance, and cross‑functional projects that improve operational efficiency and customer outcomes. This is an opportunity to shape business systems, influence go‑to‑market strategy, and contribute to the growth of a company operating in the risk and compliance technology space.

Accountabilities

• Partner with Sales, Marketing, Finance, and Customer Success leadership to translate business priorities into revenue strategies, process improvements, territory planning, capacity insights, and go‑to‑market execution.
• Own revenue operations processes, including renewal and expansion forecasting, weekly pipeline hygiene, net revenue retention (NRR) reporting, gross revenue retention (GRR) tracking, and churn analysis.
• Manage Deal Desk operations, order form templates, custom SKU controls, and monthly Salesforce-to-Maxio reconciliations to maintain quote-to-cash accuracy.
• Conduct quarterly pricing and discounting analyses with Finance and Product Marketing to evaluate historical trends and assess margin impact.
• Serve as the primary architect and hands‑on administrator for Salesforce and Nue CPQ, maintaining system reliability, complex workflow logic, product catalogs, pricebooks, and data integrity.
• Co‑own the business systems roadmap with the operations leadership team, managing intake, prioritization, trade‑off assessments, and release calendars.
• Manage integrations across go‑to‑market tools, including the bidirectional Planhat‑to‑Salesforce data flow for customer health scores, renewal milestones, and product usage information.
• Oversee user provisioning, security configuration reviews, license management, vendor contracts, renewals, invoice approvals, and systems budget allocations.
• Lead, mentor, and support two direct reports, establishing clear priorities, sprint assignments, technical reviews, and development opportunities.
• Establish structured request intake, prioritization processes, and sprint cadences for revenue operations and business systems initiatives.
• Maintain technical documentation, architecture diagrams, field libraries, change logs, data governance standards, and user training materials.
• Use AI‑enabled tools and automation to streamline workflows, enrich CRM data, reduce manual effort, and improve operational output.
• Deliver measurable improvements to quote cycle times, CPQ order accuracy, renewal tracking, lead routing, and cross‑system data quality.
• Contribute to internal knowledge‑sharing, professional development, and cross‑functional operational projects as needed.

Requirements

• At least 6 years of progressive experience in Revenue Operations, Sales Operations, or Business Systems within a B2B SaaS environment.
• At least 2 years of experience as a team lead or people manager, including delegating work, prioritizing sprints, conducting technical reviews, and mentoring direct reports.
• Advanced Salesforce expertise, including platform strategy, architecture, complex Flows, administration, and system integration patterns.
• Direct experience administering a CPQ platform; Nue CPQ experience is preferred.
• Hands‑on experience with Customer Success platforms such as Planhat, Gainsight, or ChurnZero, particularly when integrated with CRM systems.
• Strong understanding of B2B SaaS financial and revenue metrics, including annual recurring revenue (ARR), NRR, GRR, customer retention, quote‑to‑cash processes, and sales capacity modeling.
• Advanced reporting, dashboard development, data modeling, and financial reconciliation skills, including Salesforce‑to‑billing‑system reconciliation.
• Experience designing and maintaining integrations across multiple go‑to‑market and revenue technology platforms.
• Understanding of data governance, system documentation, data quality controls, access management, and change management.
• Experience leading complex systems projects from requirements gathering and vendor evaluation through testing, deployment, and adoption.
• Strong analytical thinking, project management, communication, and stakeholder‑management skills.
• Ability to balance strategic priorities with hands‑on technical work in a remote, cross‑functional environment.
• Bachelor's degree in Business, Information Systems, Finance, or a related field, or equivalent practical experience.

Relevant Tools And Platforms Include

• CRM and core systems: Salesforce Sales Cloud, Service Cloud, and Experience Cloud.
• CPQ and finance: Nue CPQ and Maxio.
• Customer Success and engagement: Planhat and Intercom.
• Marketing and sales engagement: Pardot, Outreach, ChiliPiper, and LeanData.
• Intelligence and analytics: ZoomInfo, LinkedIn Sales Navigator, Chorus.ai, Gong, 6Sense, and Highspot.
• Collaboration: Slack, Microsoft Teams, and Zoom.

Benefits

• Base salary: $131,000–$187,000 USD, with the full compensation package based on experience and certifications.
• Equity compensation and annual compensation reviews.
• Unlimited paid time off, with an emphasis on rest and work‑life balance.
• Two company‑wide weeks of rest each year, typically in July and December.
• Medical, dental, and vision coverage for employees and their dependents.
• 401(k) retirement plan with immediate vesting and a 4% company match.
• 12 weeks of parental leave and one year of free diapers and wipes through Honest.
• $500 home office stipend at the time of hire, with additional needs considered as required.
• $100 quarterly wellness stipend.
• Discounted pet insurance.
• Work‑life boundaries supported by automatic Slack notification shutoffs after 5 p.m. in your local time zone.
• Annual company‑wide in‑person events and quarterly in‑person team connections.
• Fully remote work environment.
• Opportunities for internal mobility, lateral career moves, and continued professional growth.