Revenue Operations Clerk II

State of Nebraska; Lincoln (NE); Presencial; USD 19.000 - 28.000; Jornada completa

Descripción de la vacante

State of Nebraska in Lincoln is hiring a Revenue Operations Clerk II in the Compliance Division to assist Audit staff with the administration of functions. This is an entry level role with opportunities to grow within the department.

Responsibilities include assembling audit packets, maintaining databases, generating reports, tracking assessments, and supporting travel and communication tasks across teams.

Formación

• Administrative/office support coursework or related experience.
• Experience in customer service or public contact.
• Ability to use personal computers and office equipment.

Responsabilidades

• Assemble audit-related packets and prepare documentation.
• Maintain database systems and generate reports.
• Process mail and support audit staff.
• Track and analyze accounts for revenue adjustments.
• Assist with special projects as assigned.

Conocimientos

Microsoft Office

Customer service

Communication

Educación

Administrative/office coursework

Descripción del empleo

Revenue Operations Clerk II (Open)

Location: Lincoln, NE

Hiring Rate: $17.017

Job Description Summary

The Department does NOT sponsor Science, Technology, Engineering & Mathematics (STEM) Optional Practical Training (OPT) (Form I-983) or non-immigrant work visas for this position.

Are you looking for a job that provides a flexible schedule, great benefits, and a professional work environment? As a Revenue Operations Clerk II in the Compliance Division you will assist Audit staff with the overall administration of specific functions within the Audit Section of the Nebraska Department of Revenue (DOR). This is an entry level position where you have the opportunity to gain the skills to advance within the Department.

Job duties

• Assemble audit packet from external and internal information.
• Prepare audit assessment documentation and maintain related database system and generate statistical reports from database.
• Track audit assessment to include analysis of accounts for preparation of revenue adjustments, placement of account freeze and release, payments, protest or referral for collections.
• Complete settlement stipulation analysis to post adjustments to taxpayer accounts.
• Conduct special projects or other work as assigned.
• Update databases for information related to tasks assigned and utilize the reporting functions.
• Work closely with management and staff in the Audit sections assigned.
• Process the incoming and outgoing mail.
• Pull the IRS transcripts needed for various individual income tax audit projects.
• Occasional travel to other offices as needed to support the Audit Section.
• Utilize State authorized communication tools.

Requirements / Qualifications

Minimum Qualifications: Coursework/training in administrative/office support functions, procedures, and methods including the operation of personal computers and office equipment, or areas related to the programs and functions of the employing agency, OR Experience in customer service or public contact; or applying criteria/regulations; and/or performing administrative/office/secretarial support work including use of personal computers and office equipment.

Other

• Valid driver's license or ability to provide independent transportation.

Knowledge of

• Microsoft office products, business practices, processes and procedures and accounting practices.

Skills in

• applying business practices, processes, and procedures; using data base, spreadsheet and word processing applications; effective communication with professionals and support staff and interacting with customers by phone and/or in person.

Ability to

• acquire knowledge of all tax programs; acquire the knowledge of the Department's tax processing system; work independently and meet deadlines; maintain consistent and reliable attendance; operate a variety of office equipment; evaluate complex documents against a set of criteria for content and accuracy and research and interpret various transaction records.

Benefits We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation. Check out all that the State of Nebraska has to offer! Benefit eligibility may vary by position, agency and employment status. For more information on benefits, please visit: https://statejobs.nebraska.gov/index.html#benefits

The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex. age, national origin, disability, marital status or genetics. We are seeking talented individuals to join our team in careers that make a difference in the lives of Nebraskans. Once you've had the opportunity to explore our current open positions, apply for those of interest to you.

Thank you for your interest in joining our team!

State Government is one of the largest and most diverse employers in Nebraska. Whether it's helping a vulnerable child, advancing public health, making highways safer, or preserving our natural resources, the work we do matters!