Revenue Operations Analyst

Vapi; San Francisco (CA); On-site; USD 85,000 - 125,000; Full time

Benefits offered by this job

Competitive salary

Health coverage

Off-sites

Flexible time off

L&D budget

Job summary

Vapi in San Francisco is seeking a Revenue Operations Analyst to help scale our GTM engine in a fast-moving AI environment. You will own data quality, enablement, analytics, and projects that improve how our GTM teams win deals.

We value clear communicators who can turn complex tech concepts into simple, persuasive narratives, and who enjoy building durable processes from scratch in a high-growth B2B setting.

Qualifications

• 2+ years in Revenue Operations or Sales Ops at a high-growth B2B tech company.
• Excellent communicator who can translate complex technical concepts into simple narratives.
• Builder mindset with ability to create durable processes from scratch.

Responsibilities

• Data Quality: Validate account and opportunity data and recommend improvements.
• GTM Systems: Help troubleshoot issues and configure new users.
• Project Management: Design and operationalize improvements to streamline the work of customer-facing roles. Ensure every function in the GTM org runs with consistency and scale.
• Enablement: Equip AEs, SDRs, and broader GTM team with the frameworks, playbooks, and training they need to execute at a high level.
• Analytics & Insights: Build reports and dashboards that give GTM leadership visibility into pipeline health, funnel conversion, win/loss trends, and revenue forecasts.

Skills

Revenue operations experience

Data analysis

Communication

Process design

Tools

Salesforce

Looker/Tableau

Job description

Vapi (/ˈVɑːpi/):

• Voice AI that resolves, not transfers
• Powering 1 billion calls for companies like Amazon Ring, Intuit, ServiceTitan, and New York Life
• Trusted by 1 million developers building the future of voice agents
• Backed by Peak XV, Bessemer, Kleiner Perkins, M12, Y Combinator, and more with $72M raised

Why We’re Hiring This Role

As Vapi scales rapidly toward our next phase of growth, the Revenue Operations team is helping to build a world-class revenue engine. The Revenue Operations Analyst will collectively be responsible for a mix of Data Quality, GTM Systems, Project Management, Enablement, and Analytics. This is a generalist role allowing for broad skill development. You will empower our Go-To-Market (GTM) teams to deliver exceptional value to our customers in a high-velocity, technical AI environment.

What You’ll Do

Data Quality: Validate account and opportunity data and recommend improvements

GTM Systems: Help troubleshoot issues and configure new users

Project Management: Design and operationalize improvements to streamline the work of customer-facing roles. Ensure every function in the GTM org runs with consistency and scale.

Enablement: Equip our AEs, SDRs, and broader GTM team with the frameworks, playbooks, and training they need to execute at a high level. This includes onboarding programs, sales coaching, competitive battlecards, and product launch material.

Analytics & Insights: Build reports and dashboards that give GTM leadership clear visibility into pipeline health, funnel conversion, win/loss trends, and revenue forecasts. Translate data into decisions that improve win rates and deal velocity.

Who You Are

2+ years of experience in Revenue Operations or Sales Operations at a high-growth B2B tech company.

Exceptional communicator who can translate complex technical concepts into simple, persuasive narratives.

Builder mindset: You thrive in "zero-to-one" environments and enjoy creating durable processes from scratch.

How We Work:

Build something worthy of love - Craft matters. We aim to build products and experiences customers genuinely love, not just tolerate.

Commit and follow through - We finish what we start and build trust by being people others can count on.

Why not today? - We value urgency and momentum. The fastest path to customer value usually wins.

Seek raw input - We go directly to customers, data, and teammates instead of relying on summaries or assumptions.

It’s our problem - We operate as one team. We share credit, own mistakes together, and support each other when things get hard.

Be direct and kind - We give feedback clearly, respectfully, and without delay.

Why Vapi:

Generational impact: Build the human interface for every business

Kind team: The founders, Jordan and Nikhil, are Canadians

Tier-1 Investors: YC, KP seed, Bessemer Series A

What We Offer:

• Real stake: We offer a competitive salary and excellent equity ownership
• Comprehensive health coverage: medical, dental, and vision plans
• Team love: We love hanging out, and we do quarterly off-sites
• Flexible time off: take what you need
• More: catered meals, transportation, gym, and a $10k annual L&D budget