Revenue Integrity Senior Analyst

Confidential Jobs.(USA); Plano (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

Fortis is seeking a Revenue Integrity Senior Analyst to safeguard merchant revenue, analyze profitability, and oversee billing configurations and fee changes. You will partner with FP&A and IT to implement pricing changes across merchant portfolios.

The role focuses on validating interchange costs, reducing revenue leakage, and ensuring compliant billing across systems and processors. This position emphasizes cross-functional collaboration and data-driven decision making.

Qualifications

• Bachelor's degree in Finance, Accounting, Business or Economics or equivalent experience.
• 5+ years in merchant acquiring payment processing, interchange analysis, merchant billing, or revenue operations.
• Advanced knowledge of Visa/Mastercard interchange qualifications and pricing models.
• Strong understanding of IC+, flat-rate, tiered pricing, and revenue optimization.

Responsibilities

• Own the implementation of new merchant billing programs, fee additions, pricing increases, and portfolio repricing initiatives.
• Coordinate with FP&A, Finance, FinOps, IT, Sales, and processor partners to execute revenue optimization initiatives.
• Audit merchant billing configurations and gateway setups to identify missing fees and incorrect rates.
• Validate completed system updates against approved changes and ensure post-implementation QA.

Skills

Profitability analysis

Interchange analysis

Billing accuracy

Revenue optimization

Education

Bachelor's degree in Finance/Accounting/Business/Economics

Tools

AccessOne

Fiserv

Job description

At Fortis, we lead the way in next generation payment technologies and solutions. We transform payments into a competitive advantage for our clients and partners, enabling businesses to reach uncharted growth and scale. As the solution of choice for the future of payments, Fortis moves payments closer to invisible with a proprietary platform that supports and strengthens the payments capabilities of merchants and software partners. We are a collaborative team of innovators, problem solvers, and builders, committed to the growth of our clients, partners, and team members. Through award winning software integrations, robust data, and industry vertical and commerce expertise, we deliver the ultimate frictionless commerce experiences. We are in hyper growth mode and seeking talented, innovative, and collaborative problem solvers to help us build and scale the future of payments. Grow your career with us and be on the cutting edge of the rapidly expanding FinTech payments space.

The Revenue Integrity Senior Analyst is responsible for ensuring the accuracy, completeness, and integrity of merchant revenue by identifying profitability gaps, preventing revenue leakage, validating billing configurations, and overseeing the successful implementation of approved fee changes. The Revenue Integrity role's primary accountability is protecting existing revenue and ensuring accurate billing, with maintaining financial controls across the merchant portfolio.

Merchant Profitability & Revenue Optimization

• Analyze merchant- and portfolio-level profitability, identifying underpriced accounts, margin erosion, and revenue improvement opportunities.
• Partner with FP&A to evaluate MID-level profitability and translate recommendations into specific fee, rate, and system configuration changes.
• Audit merchant pricing structures, including IC+, flat-rate, tiered, gateway, and other applicable fee arrangements.
• Evaluate interchange, network assessments, processor costs, and merchant billing to identify revenue leakage and opportunities for margin improvement.
• Develop recommendations to optimize merchant profitability while maintaining accurate and compliant billing.

Interchange & Processor Cost Expertise

• Serve as the subject‑matter expert on Visa, Mastercard, and other network interchange qualifications, assessments, and processor fees.
• Analyze interchange downgrades, CEDP compliance, and Level II/III qualification requirements to identify avoidable processing costs.
• Validate interchange and network fee pass‑through accuracy, particularly for IC+ merchants.
• Investigate discrepancies between processor‑assessed costs and merchant billing configurations.
• Partner with technical teams and processors to resolve qualification issues and improve transaction cost efficiency.

Revenue Implementation & Project Ownership

• Own the implementation of new merchant billing programs, fee additions, pricing increases, and portfolio repricing initiatives.
• Collaborate with approved FP&A recommendations into detailed MID‑level implementation requirements, identifying the exact fees, rates, and configurations requiring updates.
• Establish implementation timelines, milestones, deadlines, and accountability across internal teams and external processors.
• Coordinate required system changes with FinOps, IT, Finance, and processor partners.
• Track implementation progress, resolve dependencies, and elevate delays that could result in missed revenue opportunities.
• Ensure ASF/application fee configurations and other applicable billing setups are accurate and compliant with approved requirements.

Statement Messaging & Communication

• Coordinate and validate required merchant statement messaging for fee changes and repricing initiatives.
• Ensure messaging is accurately loaded and completed within the required notification and implementation timelines.
• Independently verify completion using Fiserv screenshots of loaded statement messages rather than relying solely on closed tickets.
• Maintain documentation supporting messaging accuracy, effective dates, and affected merchant populations.
• Communicate fee changes, implementation schedules, requirements, and outstanding issues to internal stakeholders.

Billing Integrity & Quality Assurance

• Audit merchant billing configurations and gateway setups to identify missing fees, incorrect rates, and billing inconsistencies.
• Validate completed Fiserv updates against approved changes and confirm corresponding configurations in AccessOne.
• Perform post‑implementation QA to ensure approved fees and rates are correctly reflected in actual merchant billing.
• Review monthly pricing integrity reports to identify missed updates, billing exceptions, and revenue discrepancies.
• Investigate and resolve implementation gaps, ensuring all exceptions are documented through completion.
• Establish standardized validation procedures, audit evidence, and operational controls to prevent recurring billing errors and/or merchant fee refunds.

Reporting & Cross‑Functional Collaboration

• Develop and maintain portfolio profitability analyses, revenue opportunity reporting, implementation trackers, and billing exception reports.
• Collaborate with FP&A, Finance, FinOps, IT, Sales, and processor partners to execute revenue optimization initiatives.
• Document billing configurations, gateway setup requirements, implementation procedures, and QA controls.
• Identify opportunities to automate reporting, improve implementation efficiency, and strengthen revenue assurance processes.

Requirements

• Bachelor's degree in Finance, Accounting, Business, Economics, or a related field, or equivalent relevant experience.
• 5+ years of experience in merchant acquiring payment processing, interchange analysis, merchant billing, or revenue operations.
• Advanced knowledge of Visa/Mastercard interchange qualifications, network assessments, processor costs, and merchant pricing models.
• Strong understanding of IC+, flat‑rate, tiered pricing, interchange pass‑through, and merchant profitability analysis.