Revenue Cycle Team Lead: Lead, Resolve & Train

MED-EL; Durham (NC); On-site; USD 70,000 - 90,000; Full time

Job summary

MED-EL is seeking a motivated Revenue Cycle Team Lead to support the daily operations of our Revenue Cycle team. You will serve as a subject matter expert, assist with resolving complex billing issues, provide guidance and training to team members, and help ensure accurate and timely reimbursement.

You will work closely with multiple departments to improve processes, support the team, and deliver excellent customer service, while maintaining HIPAA compliance and process quality across

Qualifications

• Minimum 3 years of revenue cycle experience.
• Proven proficiency with Revenue Cycle systems.
• Working knowledge of Microsoft Office.
• Ability to understand HIPAA regulations.
• Familiarity with CPT/HCPCS/ICD-10 coding and electronic claims filing.

Responsibilities

• Lead daily revenue cycle operations and ensure accurate processing.
• Respond to internal and external billing inquiries promptly.
• Collaborate with multiple departments to resolve issues.
• Research and resolve complex account and payer issues.
• Monitor claim activity and communicate findings to leadership.
• Develop and deliver training to team members.
• Provide backup support for department leadership.
• Identify trends and suggest process improvements.

Skills

Revenue cycle

Medical billing

Problem solving

Analytical skills

Communication

Training

Mentoring

Team collaboration

Tools

Microsoft Office

Revenue Cycle systems

Job description

MED-EL is seeking a motivated Revenue Cycle Team Lead to support the daily operations of our Revenue Cycle team. You will serve as a subject matter expert, assist with resolving complex billing issues, provide guidance and training to team members, and help ensure accurate and timely reimbursement.

You will work closely with multiple departments to improve processes, support the team, and deliver excellent customer service, while maintaining HIPAA compliance and process quality across