Revenue Cycle & Tax Setoff Analyst

MUSC Health; South Carolina; On-site; USD 28,000 - 39,000; Full time

Job summary

The MUSC Community Physicians (MCP) is seeking an SBO Collections and Vendor Analyst to collaborate with Revenue Cycle leadership to ensure accurate flow of accounts through the SBO revenue cycle and to oversee vendor reconciliation. The role supports identifying tax set-off opportunities and coordinating with SC DOR and SCAC to ensure timely tax set-off eligibility.

Responsibilities include analyzing collections data, generating reports, maintaining HIPAA-compliant records, and working with

Qualifications

• High school diploma with four (4) years medically related customer service/collections experience, or bachelor’s degree and two years medically related customer service/collections experience.
• Knowledge of medical terminology and knowledge/understanding of health insurance preferred.
• Must be proficient in Microsoft Word, Excel, and PowerPoint, with knowledge of Epic a must.
• Must be punctual and dependable and have excellent interpersonal and oral and written communication skills.
• Exhibit good organizational skills, strong initiative to be goal oriented. Establish and maintain effective relationships with necessary contacts.
• Ability to work independently as well as collaboratively within a team environment.
• Adheres to the MUSC Workforce standards of professional behavior and code of conduct.

Responsibilities

• Manage self-pay inventory to ensure proper placement and aging through the self-pay revenue cycle process via Epic tools.
• Analyze bad debt inventory to identify potential tax setoff opportunities and statute of limitations.
• Review and generate ad hoc reports as necessary to monitor vendor placement inventory and vendor reconciliation.
• Provide timely updates and reports to the SC Department of Revenue and South Carolina Associate of Counties
• Review SC DOR weekly payment remittal file and coordinate with internal teams to ensure the timely and accurate posting of tax setoff transactions.
• Accurately and consistently document all actions and conversations while complying with HIPAA privacy regulations and maintain compliance with federal and state laws and organizational policies.
• Collaborate with the Collections Leader and other internal teams to prepare for the annual tax set off placement to the SC DOR
• Collaborate directly with EBO and Bad Debt vendors addressing questions.
• Maintain accurate records of tax setoff activities.
• Manage a heavy volume of Patient Accounts in an Epic work queue and Epic Dashboard environment by demonstrating problem-solving and analytical skills.
• Reviews the tax setoff guidelines to ensure MUSC compliance with the Set Off Program
• Stay informed about changes to the Set Off Program.
• Other duties as assigned.

Skills

Communication skills

Team collaboration

Organizational skills

Independent work

Education

Bachelor's degree

High school diploma

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Epic

Job description

The MUSC Community Physicians (MCP) is seeking an SBO Collections and Vendor Analyst to collaborate with Revenue Cycle leadership to ensure accurate flow of accounts through the SBO revenue cycle and to oversee vendor reconciliation. The role supports identifying tax set-off opportunities and coordinating with SC DOR and SCAC to ensure timely tax set-off eligibility.

Responsibilities include analyzing collections data, generating reports, maintaining HIPAA-compliant records, and working with