Revenue Cycle Specialist - Patient Accounts

Meritus Health; Hagerstown (MD); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

401(k) with generous company match

Paid Time Off (PTO)

Education Assistance programs

Exclusive vendor discounts

Job summary

Meritus Health is seeking a detail-oriented Revenue Cycle Specialist to ensure accurate billing, timely reimbursement, and exceptional patient support. The role focuses on managing billing, follow-up with payers, and resolving denials to improve cash flow.

The position requires healthcare billing experience and strong communication skills, with opportunities for education assistance and comprehensive benefits. This onsite role supports the organization’s patient-centered care approach.

Qualifications

• Must have direct healthcare billing experience.
• Education: High School Diploma or GED required; Associate or Bachelor's preferred.
• 1+ year administrative experience in healthcare setting; hospital or physician A/R preferred.

Responsibilities

• Manage billing and follow-up with third-party payers and patients to resolve issues.
• Identify and analyze denials and payment variances, implementing corrective measures.
• Communicate effectively with payers to resolve errors and secure reimbursement.
• Collaborate with internal teams to streamline processes and improve outcomes.

Skills

Healthcare billing

Denials analysis

Payer communication

Multitasking

Customer service

Medical terminology

Education

High School Diploma or GED

Associate or Bachelor's degree preferred

Tools

Microsoft Word

Microsoft Excel

Email

Voicemail

Job description

Are you detail-oriented, driven, and ready to make an impact in healthcare finance? Join our team as a Revenue Cycle Specialist and play a key role in ensuring accurate billing, timely reimbursement, and exceptional patient support.

What You’ll Do

• Manage billing and follow-up with third-party payers and patients to resolve issues.
• Identify and analyze denials and payment variances, implementing corrective measures.
• Communicate effectively with payers to resolve errors and secure reimbursement.
• Collaborate with internal teams to streamline processes and improve outcomes.

What We’re Looking For

• MUST HAVE DIRECT HEALTHCARE BILLING EXPERIENCE TO BE CONSIDERED****
• Education: High School Diploma or GED required; Associate’s or Bachelor’s degree in Business Administration or related field preferred.
• Experience: At least 1 year of administrative experience in a healthcare setting required; hospital or physician A/R experience preferred.
• Skills:
  • Knowledge of claims review, CPT coding, and medical terminology
  • Strong communication, organizational, and problem-solving abilities
  • Ability to multitask and adapt to change with ease
  • Customer service mindset with interpersonal skills
  • Proficiency in Microsoft Word, Excel, email, and voicemail

Why You’ll Love Working Here

We value our team members and invest in their success. Enjoy a supportive environment with benefits designed to help you thrive:

• Medical, Dental, and Vision insurance
• 401(k) with generous company match
• Paid Time Off (PTO)
• Education Assistance programs
• Exclusive vendor discounts

Caring for Our Team

We offer a comprehensive benefits package to support our employees' well-being and professional growth. Benefits include health, dental, and vision insurance available starting the first day of the month following 30 days of employment, along with life insurance, short and long-term disability coverage. Paid Time Off begins accruing from day one, and we also provide a 401k plan, an education assistance program, and an employee assistance program. Additionally, employees working evening, night, or weekend shifts may be eligible for a shift differential, adding even more value to your role.

Happy to Help

At Meritus, we believe in a collaborative and caring work environment. Interactions are an opportunity to learn, listen and to be there for one another. Therefore, we provide warm welcomes, hospitality-driven closures, and are always Happy to Help.