Revenue Cycle Specialist III

Abbott Laboratories; Illinois; On-site; USD 28,000 - 56,000; Full time

Benefits offered by this job

Remote work flexibility

Pay transparency

Job summary

Abbott Laboratories is seeking a detail-oriented finance operations professional to support revenue workflows and EMR data in a remote setting. You will resolve patient claims, support SOPs, and assist in allocating team resources while working with cross-functional teams.

Ideal candidates have 2+ years in contact center or data-entry roles, experience with Microsoft Office, Epic, and Onbase, plus solid HIPAA and medical terminology knowledge. US work authorization is required.

Qualifications

• 2+ years in contact center, data entry, or customer service.
• 2+ years using MS Office, Excel, Epic and Onbase.
• 1+ years in a medical data entry environment with EMR systems.
• Able to solve complex workflow problems and maintain HIPAA compliance.
• Authorized to work in the United States without sponsorship.

Responsibilities

• Serve as process SME on internal processes and source documents.
• Resolve revenue processes, EMR queues, and patient claims and appeals.
• Support management of workflows and team resource allocation.
• Attend meetings and use EMR reporting tools to support initiatives.
• Document work per SOPs and ensure timely queue turnaround.

Skills

Customer service

Data entry

Microsoft Office

Epic

Onbase

HIPAA knowledge

Medical terminology

PDF manipulation

Education

High School Diploma

Tools

Microsoft Office Suite

Excel

Epic

Onbase

Adobe Acrobat

Job description

Location United States of America : Remote Category Finance

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries.

Position Overview

• Serve as a process SME to internal department team members on internal processes and source documents.
• Perform all team essential duties proficiently; including resolution of all Revenue processes, handling queues in the Electronic Medical Records (EMR) system, and troubleshooting patient claims, charges, and appeal processes.
• In collaboration with leadership, support management of workflows and team resource allocation.
• Attend and co-facilitate associated meetings with internal departments. Utilize Microsoft Office and EMR reporting tools to support team initiatives and leadership requests.
• Participate in cross-department project initiatives, as needed. Perform all duties and document all information according to Standard Operating Procedures (SOPs) and workflows.
• Ability to support work queue turnaround time requirements.
• Ability to actively contribute in the process improvement process.
• Strong attention to detail, organization, and record-keeping skills.
• Excellent analytical skills; ability to understand business processes.
• Disciplined, self-motivated, and reliable.
• Ability to problem solve and stay organized.
• Ability to stay focused on a task and work independently.
• Ability to stay motivated, keep a positive attitude, and perform quality work.
• Ability to be punctual and complete tasks that are assigned in a timely manner. Ability to adapt to changing workload and circumstances effectively; able to respond to new information quickly.
• Ability to act in a professional manner in all interactions with members of the Exact Sciences teams, clients, and associates.
• Excellent interpersonal skills; ability to interact and build strong working relationships with peers at all levels of the organization.
• Excellent communication skills, both written and verbal; ability to convey process updates. Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.
• Support and comply with the company’s Quality Management System policies and procedures.
• Regular and reliable attendance.
• Ability to work designated schedule.
• Ability to work overtime, as needed.
• Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 90% of a typical working day.
• You will be required to successfully complete all Epic trainings for TOQ and PFS work queues.

Minimum Qualifications

• High School Diploma or General Education Degree (GED).
• 2+ years of experience in a contact center, data entry, or customer service environment. 2+ years of experience in multiple computer systems; including, but not limited to, Microsoft Office Suite, Excel, Epic, and Onbase.
• 1+ years of experience working in a medical data entry environment utilizing EMR systems.
• Proven ability to solve complex problems related to overall workflow processes.
• Working knowledge of HIPAA Laws.
• Working knowledge of medical terminology, medical billing, and insurance terms.
• Working knowledge of laboratory terminology. Proficient in Adobe Acrobat; with a demonstrated ability to navigate multiple systems within order workflow and manipulate files into PDF.
• Demonstrated ability to perform the Essential Duties of the position with or without accommodation.
• Authorization to work in the United States without sponsorship.

Preferred Qualifications

• Experience with project-based work.
• Experience supporting multiple work streams concurrently.
• Process documentation experience with Microsoft Visio or similar programs.

The base pay for this position is $20.50 – $41.00 per hour. In specific locations, the pay range may vary from the range posted.

Location United States of America : Remote Category Finance

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and

INNOVATIVE BENEFITS

We support our colleagues around the world as they care for themselves and their families with offerings tailored to their unique needs.

DIVERSITY & INCLUSION

We strive to provide environments where all employees feel welcome and able to bring their full selves to work. To do this we integrate diversity, equity, and inclusion across Abbott.

SUSTAINABILITY FOR OUR FUTURE

At Abbott, sustainability means managing our efforts so we can help the greatest number of people around the world live fuller lives through better health.

WE'RE RECOGNIZED AROUND THE WORLD

DOW JONES SUSTAINABILITY INDEX

BEST CORPORATE CITIZENS

FORTUNE CHANGE THE WORLD

FORTUNE'S MOST ADMIRED COMPANIES

An Equal Opportunity Employer
Abbott is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. Employment decisions are based on qualifications, merit, and business needs.
EEO (ENGLISH)
EEO (SPANISH)
PAY TRANSPARENCY NONDISCRIMINATION PROVISION
We provide reasonable workplace accommodations. U.S. residents only: To request accommodation, please call 224-667-0340or email [e-mail] .
Abbott is committed to pay equity and transparency. Compensation is determined using objective, job-related, and gender-neutral criteria in compliance with applicable laws and local regulations.

Job Id 31163405 LocationUnited States of America : Remote Medical surveillance No Division ONCO Cancer Diagnostics Travel No Additional Location Significant work activities Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day); Keyboard use (greater or equal to 50% of the workday)