Revenue Cycle Specialist

Infinx; United States; Remote; USD 48,000 - 72,000; Full time

Benefits offered by this job

401(k) Retirement Savings Plan

Medical, Dental, and Vision Coverage

Paid Time Off

Paid Holidays

Pet Care Coverage

Employee Assistance Program (EAP)

Discounted services

Job summary

Infinx is seeking a Revenue Cycle Specialist to join our remote team. You will process, review, and file insurance to claim payment resolutions, and assist patients with billing questions and balance collection.

Key tasks include Medicaid/Medicare claims processing, entering insurance data, submitting claims, and following up with payors to ensure timely payments. Prior physician billing experience preferred, with strong medical terminology knowledge.

Qualifications

• 1 year of experience in insurance AR and post-claim follow up.
• Physician claim billing experience preferred.
• Knowledge of medical terminology.
• Knowledge of the insurance industry.
• Strong grammar, spelling and punctuation for correspondence.
• Proficiency in using computer programs and applications.

Responsibilities

• Performs processing of insurance billing and collections, including Medicaid/Medicare claims according to policies.
• Collects and enters patient's insurance information into ACS Compumed System.
• Reviews, verifies, and submits insurance claims.
• Processes correspondence from Third Party Payors and responds to patient requests.
• Follows up with insurance companies to ensure timely payments.
• Resubmits insurance claims with no response.
• Answers calls and provides information to resolve billing issues.
• Maintains supporting billing information for audits.

Skills

Medical terminology

Insurance AR

Post-claim follow up

Typing / data entry

Problem solving

Communication

Computer literacy

Education

High School Diploma or equivalent

Tools

ACS Compumed System

Job description

About Our Company:

At Infinx, we're a fast-growing company focused on delivering innovative technology solutions to meet our clients' needs. We partner with healthcare providers to leverage automation and intelligence, overcoming revenue cycle challenges and improving reimbursements for patient care. Our clients include physician groups, hospitals, pharmacies, and dental groups. We're looking for experienced associates and partners with expertise in areas that align with our clients' needs. We value individuals who are passionate about helping others, solving challenges, and improving patient care while maximizing revenue. Diversity and inclusivity are central to our values, fostering a workplace where everyone feels valued and heard.

A 2025 Great Place to Work

In 2025, Infinx was certified as a Great Place to Work in both the U.S. and India, underscoring our commitment to fostering a high-trust, high-performance workplace culture. This marks the fourth consecutive year that Infinx India has achieved certification and the first time the company has earned recognition in the U.S.

Location:

Remote

Summary Description:

Reporting to the Office Manager, the Revenue Cycle Specialist will be responsible for processing, reviewing, and filing insurance to the resolution of the claim payment. You will also assist patients with billing questions and the collection of patient balances. Many of ACS Clients' accounts require team effort while other accounts may require independent workers to complete all aspects of the billing process. You may be responsible for multiple accounts with functions varying with each account. Assignment of accounts may fluctuate as ACS Client base changes.

Job Responsibilities:

• Performs various functions in the processing of insurance billing and collections, including Medicaid/Medicare claims according to the established policies and procedures
• Collects and enters patient's insurance information into ACS Compumed System
• Reviews, verifies, and submits insurance claims
• Processes correspondence from Third Party Payors and responds to patient requests
• Follows up with insurance companies and ensures claims are paid in a timely manner
• Resubmits insurance claims that have received no response
• Answers telephones and provides/obtains information to resolve billing and collection issues
• Maintains supporting billing information for future reference or audit purposes

Skills and Education:

• High School Diploma or equivalent
• 1 year of experience in insurance AR and post-claim follow up
• Physician claim billing experience preferred
• Knowledge of medical terminology
• Knowledge of insurance industry
• Knowledge of grammar, spelling, and punctuation to type correspondence
• Skilled in using computer programs and applications

Company Benefits and Perks:

Joining Infinx comes with an array of benefits, flexible work hours when possible, and a genuine sense of belonging to a dynamic and growing organization.

• Access to a 401(k) Retirement Savings Plan.
• Comprehensive Medical, Dental, and Vision Coverage.
• Paid Time Off.
• Paid Holidays.
• Additional benefits, including Pet Care Coverage, Employee Assistance Program (EAP), and discounted services.