Revenue Cycle Specialist

AccessHealth; Richmond (TX); On-site; USD 20,664 - 24,796; Full time

Benefits offered by this job

Dental insurance

Health insurance

Vision insurance

403(b) Retirement Savings Plan

Employee Assistance Program

Trauma-Informed Care Program

Job summary

AccessHealth is seeking a Revenue Cycle Specialist in Richmond, TX to handle insurance verification and assist clients with billing inquiries. This full-time position requires a high school diploma, customer service skills, and a minimum of one year of experience in a medical setting.

Candidates should possess strong typing abilities and preferably be bilingual in Spanish. The role offers competitive pay and various benefits including dental and health insurance, a 403(b) retirement plan, and more.

Qualifications

• Minimum one year of work experience in a medical setting or three years in insurance verification.
• Typing ability required.
• Familiarity with accounting principles and insurance billing.

Responsibilities

• Verify eligibility and document verification for patients.
• Discuss financial obligations with patients.
• Assist with patient billing and collection rules.

Skills

Medical setting experience

Bilingual in Spanish

Customer service skills

Detail oriented

Multi-tasking ability

Education

High school diploma or GED

Medical Office Administration certificate

Job description

Job Details

Location: Richmond, TX 77469 | Education Level: High School | Salary Range: $15.00 - $18.00 hourly | Travel: None | Shift: Day

Position

Revenue Cycle Specialist

Schedule

Full‑time, Monday – Friday, 8 a.m. – 5 p.m.

Benefits

• Dental insurance
• Health insurance
• Vision insurance
• 403(b) Retirement Savings Plan
• Human Metric
• Trauma‑Informed Care Program
• Competitive Pay
• Employee Assistance Program

Job Summary

Responsible for online and telephonic insurance verification, both in advance and day of appointments for clients that walk‑in with new or updated insurance info. Assist in the updating of computerized patient information including, but not limited to patient demographic and billing information.

Essential Job Duties and Responsibilities

• Verify eligibility and document verification. Check client account for outstanding balance. Assist client with arrangement for payment.
• Follow billing and collection rules.
• Review patient deductible and/or copays and enter information into NextGen, provide front of patient responsibilities. If the patient has additional questions, see the Revenue Cycle Specialist to discuss.
• Discuss financial obligations with patient and make necessary arrangements.
• Provide answers to patients, clerical staff and insurance companies.
• Work in conjunction with billing team on ensuring clean billing.
• Navigate provider online portals and systems.
• Meet individually with clients to determine their financial objectives, risk tolerance, income, expenses, assets and refer patient to registration for additional services.
• Observe lobby activity to ensure that all patients are waiting in appropriate area and/or have signed into the clinic.
• Accept job‑related assignments, training, and development in new tasks and technologies.
• Comply with all company policies, procedures, and regulatory requirements.
• Perform all other duties as assigned by management.

Qualifications – Education/License/Certification

• High school diploma or GED (required).
• Medical Office Administration certificate (preferred).
• Typing ability (required).
• Bilingual ability in Spanish (strongly preferred).

Skills and Experience

• One year of work experience in a medical setting, or three years of insurance verification experience and financial counseling (required).
• Familiarity with office machines: computer, calculator, fax, and photocopier.
• Familiarity with accounting principles and insurance billing.
• Demonstrated helpful, positive attitude.
• Demonstrated ability to handle difficult staff and patients.
• High ethical standards.
• Strong work ethic.
• Demonstrated ability for multi‑tasking.
• Demonstrated customer service skills.
• Demonstrated problem‑solving skills.
• Detail oriented.
• Team player.
• Ability to work with people of all socioeconomic levels.
• Consumer advocate for quality health care and services.

Additional Information

Come Join Team AccessHealth and Grow With Us!