Revenue Cycle Specialist

Universal Health Services; Laredo (TX); On-site; USD 42,000 - 66,000; Full time

Job summary

Universal Health Services (UHS) seeks a Revenue Cycle Specialist to drive consistency in front-end workflows and business processes across IPM markets. The role embeds in markets to assist with tasks that enhance the revenue cycle and patient satisfaction.

The ideal candidate will reside in Laredo, TX or Southern California, with 3–5 years in healthcare billing, strong communication and project management skills, and travel as required.

Qualifications

• Excellent verbal and written communication skills.
• Strong presentation and interpersonal skills.
• Project management experience desirable.
• Experience in healthcare billing or customer service preferred.
• Knowledge of CPT/ICD-10 coding helpful.
• Must reside in Southern California or Laredo, TX areas. Travel required.

Responsibilities

• Strives to improve and accelerate revenue cycle processes to achieve higher productivity, faster payments, decreased rework, and improved patient service by working with leadership and staff to promote best practices throughout IPM.
• Specific workflows will be trained and enforced along with daily/weekly/monthly metrics to help determine the overall health of the front end revenue cycle.
• Metrics such as eligibility verification, registration accuracy, encounters without charges, charge lag, denials, and TOS/NTOS collections will be captured, shared, and trended.
• Be a visible presence in each IPM Market, and they work closely with each other as well as the IPM CBO to ensure consistency in process and best practice across all of IPM.

Skills

Verbal and written communication

Presentation skills

Project management

Customer service

Interpersonal skills

Organizational skills

Education

High School/GED

Technical School

2 Years College / Associate's Degree

Bachelor's degree preferred

Job description

Responsibilities

Independence Physician Management (IPM) was formed in 2012 as the physician services unit. IPM develops and manages multi-specialty physician networks and urgent care clinics within the Acute Care and Behavioral Health Divisions. A subsidiary of UHS, IPM operates in 13 markets across 7 states - and counting. We help doctors manage their practices and clinical procedures so they can concentrate on caring for their patients.

To learn more about IPM visit Physician Services - Independence Physician Management - UHS.

The Revenue Cycle Specialist plays a pivotal role in working with IPM Market Leadership to drive consistency in 'front-end' workflows and business processes that will help the Market maximize revenue along with enhanced patient satisfaction. The Specialist is an extension of the IPM Central Billing Office (CBO) but is embedded in the IPM Market to assist with specific tasks that will enhance the overall revenue cycle continuum.

Successful candidate must reside in Laredo, Texas or Southern California areas.

Key Responsibilities include:

• Strives to improve and accelerate revenue cycle processes to achieve higher productivity, faster payments, decreased rework, and improved patient service by working with leadership and staff to promote best practices throughout IPM.
• Specific workflows will be trained and enforced along with daily/weekly/monthly metrics to help determine the overall "health" of the [front end] revenue cycle.
• Metrics such as eligibility verification, registration accuracy, encounters without charges, charge lag, denials, and TOS/NTOS collections will be captured, shared, and trended.
• Be a visible presence in each IPM Market, and they work closely with each other as well as the IPM CBO to ensure consistency in process and best practice across all of IPM.

Benefit& RewardsHighlights

• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match and discounted stock plan
• Career development opportunities within UHS and its 300+ Subsidiaries!
• Pet Insurance
• More information is available on our Benefits Guest Website: benefits.uhsguest.com

About Universal Health Services

One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since itsinceptioninto an esteemed Fortune 500 corporation, annualrevenuesduring2025were$17.4billion.In 2026,UHS was again recognized as one of Fortune World's Most Admired Companies and in 2025, waslisted in Forbes ranking of America's Largest Public Companies.

HeadquarteredinKingofPrussia,PA, UHS has approximately101,500employeesandcontinues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 40 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. Foradditionalinformation visit www.uhs.com.

Qualifications

• High School Graduate/GED, Technical School, 2 Years College, or Associates Degree required. Bachelor's degree preferred.
• Experience (3-5 years minimum) working in a healthcare (professional) billing, health insurance or equivalent operations work environment.
• Work experience in a client facing position, project management experience and/or customer service highly desirable.
• Healthcare (professional) billing, broad knowledge of CPT/ICD-10 coding, claim submission requirements and other related industry terminology and practical use.
• Knowledge of registration data requirements and health plan payors
• Thorough understanding of the revenue cycle and how the various components work together.
• Excellent verbal/written communication skills.
• Strong presentation skills.
• Project Management.
• Strong interpersonal, customer service and organization skills.
• Strong computer literacy skills.
• Must reside in Southern California or Laredo, TX areas.
• Travel required to both areas.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.