Revenue Cycle Senior Analyst

Northwestern Memorial Hospital; Chicago (IL); On-site; USD 56,000 - 84,000; Full time

Benefits offered by this job

Tuition Reimbursement

Student Loan Repayment

Professional Development

Wellbeing Fund

401(k) Matching

Medical, Dental & Vision

Job summary

Northwestern Medicine is seeking a Revenue Cycle Senior Analyst to support operations across hospital and professional billing. The role partners with multiple departments to identify root causes, improve workflows, and implement technology solutions within the revenue cycle systems.

The ideal candidate has Epic Resolute/Clarity certifications, strong data analysis skills with SQL/Tableau, and a track record of leading change initiatives.

Qualifications

• Bachelor's degree or equivalent experience.
• Expert in multiple revenue cycle operations and technical tools.
• Ability to analyze KPIs, data, and implement improvements.
• Work with minimal supervision and deliver high-quality results.
• Certified in Epic revenue cycle modules or will obtain within 6 months.

Responsibilities

• Support revenue cycle operations for Northwestern Medicine.
• Partner with owners across revenue cycle to identify root causes and implement solutions.
• Document policies, procedures, and workflows.
• Extract historical data for risk, trends, and forecasting.
• Lead change initiatives, manage teams, and report progress.
• Coach junior staff in data management and process improvement.

Skills

Microsoft Excel

Microsoft PowerPoint

Microsoft Word

Epic Resolute Hospital Billing

Epic Professional Billing

Epic Clarity

SQL

Tableau

Team leadership

Education

Bachelor's degree or equivalent experience

Tools

Electronic health record software

Microsoft Excel

ERP systems

Job description

The salary range for this position is $41.81 - $60.62 (Hourly Rate)
Placement within the salary range is dependent on several factors such as relevant work experience and internal equity. For positions represented by a labor union, placement within the salary range is guided by the rules outlined in the collective bargaining agreement.
We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section located at jobs.nm.org/benefits to learn more.
Northwestern Medicine is powered by a community of colleagues who are purpose-driven and committed to our mission to deliver world-class care. Here, you'll work alongside some of the best clinical talent in the nation leading the way in medical innovation and breakthrough research with Northwestern University Feinberg School of Medicine.
We recognize where you've been, and we support where you're headed. We celebrate diverse perspectives and experiences, which fuel our commitment to equity and culture of service.
Grow your career with comprehensive training and development opportunities, mentorship programs, educational support and student loan repayment.
Create the life you envision for yourself with flexible work options, a Reimbursable Well-Being Fund and a Total Rewards package that support your physical, mental, emotional, and financial well-being.
Make a difference through volunteer opportunities we offer in local communities and drive inclusive change through our workforce-led resource groups.
From discovery to delivery, come help us shape the future of medicine.
Benefits:

• $10,000 Tuition Reimbursement per year ($5,700 part-time)
• $10,000 Student Loan Repayment ($5,000 part-time)
• $1,000 Professional Development per year ($500 part-time)
• $250 Wellbeing Fund per year ($125 for part-time)
• Matching 401(k)
• Excellent medical, dental and vision coverage
• Life insurance
• Annual Employee Salary Increase and Incentive Bonus
• Paid time off and Holiday pay

Description

The Revenue Cycle Senior Analyst reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

Responsibilities

• This role is an operational and technical analyst, supporting the revenue cycle functions of Northwestern Medicine.
• The Revenue Cycle Senior Analyst position will partner with hospital and professional billing business owners across the revenue cycle to identify and analyze the root cause of user and system issues, develop efficient workflows, and implement technology solutions within the revenue cycle's operating systems.
• Documentation of policies, procedures, and subsequent workflows/issue resolution
• Historical data extraction for risk, trending, and forecasting analysis Quality and productivity metrics for internal & vendor assessment
• Liaison between revenue cycle operations, IT, finance, and various Northwestern Medicine departments.
• Determine opportunities for process and metric improvement via workflow improvement, automation, or increased workflow efficiency.
• Implement strategic changes to revenue cycle systems and operational workflows to affect metric driven change for health network.
• Analyze enterprise-wide data and provide explanations and recommendations to executive team.
• Independently lead revenue cycle change initiatives, including but not limited to, overseeing team members, compiling and executing workplans, and reporting progress and results.
• Coach junior colleagues for advanced skillsets, especially in data management, process improvement, and system capabilities and configurations.

Qualifications

Required

• Bachelor's degree, or equivalent relevant experience in addition to the position's minimum requirements.
• Demonstrated expert of multiple revenue cycle operations and technical tools to supporting each function.
• Expert ability to break down revenue cycle KPIs, data, and functions and recommend strategy for and/or implement improvement opportunities.
• Works with low manager supervision to independently complete assigned projects with high quality results and in timely manner.
• Expert in Microsoft Office (Excel, PowerPoint, Word, Outlook) and electronic health record software and demonstrated production of high-quality deliverables.
• Demonstrated progressive success in previous roles, including but not limited to presenting findings, results, and recommendations to executive leadership.
• Certified in Epic's Resolute Hospital Billing, Professional Billing, and/or clarity platforms.
• Works well in a team environment.
• Certified in an Epic revenue cycle application within 6 months of hire.

Preferred

• 5+ years in working with Revenue Cycle applications in support of revenue cycle operations.
• 2+ years of training junior staff and fostering a team environment.
• Proven ability to determine recommended strategy and implement plans with high quality, measurable, and repeatable results.
• Working knowledge of SQL, Tableau, and/or IIS platforms.

Equal Opportunity

Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Background Check

Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.

Artificial Intelligence Disclosure

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.

Benefits

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events.

Click on or copy and paste URL to your browser to view detailed benefits information

NorthwesternMedicine Career Page

https://jobs.nm.org/benefits

Please refer to the Benefits Eligibility by Employment Classification to determine benefits eligibility for job postings.

If sign-on bonus is included in a job posting eligibility is as followed: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign‑on bonus. Exception: New graduate internal employees seeking their first licensed clinical position as a Registered Nurse at NM may be eligible.