Revenue Cycle Program Manager III - Public Health

Yavapai County; Prescott (AZ); On-site; USD 85,000 - 115,000; Full time

Job summary

Yavapai County Community Health Services is seeking a Program Manager III (Revenue Cycle Manager) to join our team in Prescott, AZ. The ideal candidate will oversee medical billing operations, coding, and EHR systems, with NextGen experience and a solid understanding of FQHC billing and denials.

Key duties include supervising staff, managing budgets and contracts, data collection and reporting, policy implementation, program evaluation, and ensuring compliance with Federal, State, and County

Qualifications

• Bachelor's Degree in Public Health or closely related field.
• Minimum two years of program management and supervision experience.
• Experience in public health or related field; substitution possible year-for-year.
• Knowledge of medical billing, coding, and EHR systems (NextGen).
• Familiarity with FQHC operations, billing denials, KPIs, and leadership.

Responsibilities

• Recruit, train, and supervise staff; conduct performance evaluations.
• Oversee contracted services, state agency collaboration, and RFP responses.
• Manage department resources, ordering, and site operations.
• Implement policies and oversee program evaluation and quality improvement.
• Ensure compliance with Federal, State, and County requirements and reporting.
• Respond to public inquiries as needed.
• Perform other job-related duties as assigned.

Skills

Staff supervision

Budget management

Public speaking

Customer service

Communication

Team leadership

Report writing

Organizational skills

Education

Bachelor's degree in Public Health

Tools

Microsoft Office

Job description

Yavapai County Community Health Services is seeking a Program Manager III (Revenue Cycle Manager) to join our team!

The ideal candidate will possess experience in medical billing, coding, and electronic health record (EHR) systems, specifically NextGen. Additionally, a solid understanding of Federally Qualified Health Centers (FQHC), billing denials, management practices, key performance indicators, and team leadership is essential.

• Recruits, trains, and ensures staff are qualified to perform job functions; provides supervision and support to staff; conducts performance evaluations.
• Oversees contracted services including cooperation with state agencies, writing RFP responses, contract compliance, budget management, data collection, and reporting requirements. Responds to calls from the public as needed.
• Ensures that department resources, including office supplies, space, and other shared itemsareefficiently utilizedandoversees theoperation ofthesiteincluding equipment maintenance/repair,ordering general office supplies, and maintaining overall office appearance and cleanliness.
• Oversees theimplementationofpolicies,procedures, andprotocols andprogram evaluation and quality improvement.
• Assurescompliance withFederal, State,andCountyrequirements includingday-to-day activities and reporting guidelines for all areas of responsibility.Oversees quality assessment, evaluation, and improvement.
• Performs other job-related duties as assigned.

Education:
Bachelor's Degree in Public Health, or closely related field.

Experience:
A minimum of two (2) years of experience in program management and supervision, to include two (2) years in public health or related field.

An equivalent combination of directly related work experience and education may substitute for the degree requirement on a year-per-year basis.

Additional Requirements:
Must possess a valid Arizona driver's license.
Must possess a current fingerprint clearance card Issued by the Arizona Department of Public Safety.Required Knowledge, Skills, and Abilities:

Knowledge of:

• Allpertinentfacetsofcommunityhealthandcommunityhealtheducation.
• BusinessEnglish,spelling,grammar,punctuation,andcomposition.
• Clericalofficepracticesandprocedures.
• Researchtechniquesandreportwriting.
• CurrentMicrosoftOfficesoftware.
• Filingandrecordkeeping.
  
  

Skill in:

• Supervisionandmanagement.
• Financialandbudgetmanagement.
• Publicspeaking.
• Customerservice.
• Communicatingeffectively verbally andinwritingandcommunicating orallyinaface to-face setting and by telephone with public and employees.
• Establishing andmaintainingeffective workingrelationships withemployees,other agencies, and the public.
• Organization andadherencetodetail.
  
  

Ability to:

• Provideeffective leadership andguidance tostaffwhileinspiring andmotivating teamwork.
• Providetimely,accurate,professional,andconfidentialservicesandprocess documentation effectively in the prescribed timeframe.
• Adapt tochanging circumstances by suggesting innovations, showing flexibility, and keepinginformed ofprogram changesthrough training,meetings, andwritten/electronic correspondence.
• Seekoutandparticipate inprofessionalactivitiesandprofessionaldevelopment.
• ComplywithCounty anddepartmentpoliciesandprocedures andexercisegoodjudgment in making decisions according to established guidelines and regulations.
• Respondtoemergencies withapublichealthconsequence according tothedepartment Emergency Response Plan.
• Keepmanagementinformedofkeyoperatingissuesaffectingthedepartment.
• Remaincurrentinknowledgerequiredtoperformassignedduties.
• Handleconfidentialmattersandmaintaindiscretionalways.
• Actwithcourtesy,tact,anddiplomacy.
  
  

WorkEnvironment:
Theworkenvironment isassociated withanoffice.The workarea isadequately lighted, heated or cooled and ventilated.

PhysicalRequirements:
Ability to sit or stand for extended periods of time.Sufficient vision to read printed materials and a computer screen; hearing and speech ability to communicate effective in-person and telephonically.Capableoffrequent repetitive movement ofarms, fingers, andwrists.Ability to lift up to 15 pounds.

AdditionalJobInformation:
FLSA: Exempt
Grade: 15
Classification: At-Will
Safety Sensitive: No