Revenue Cycle Operations Analyst

FMOLHS Career Portal; Baton Rouge (LA); On-site; USD 65,000 - 90,000; Full time

Job summary

FMOLHS Career Portal is seeking a Revenue Cycle Operations Analyst to partner with the function line manager to drive initiatives, analyze operational metrics, and support improvements in billing, follow-up, and revenue recovery using Epic.

The role focuses on creating weekly dashboards, identifying gaps between actual results and targets, and delivering actionable insights to improve department performance and compliance.

Qualifications

• 5 years experience in Revenue Cycle / Hospital Business Office functions (Customer Service, Billing, Follow-up).
• Certification in billing, medical office, coding and accounting can substitute for 1 year of experience (e.g., CPC, CCS).
• Critical thinking, project management, data analysis, problem solving, systems interaction process implementation.

Responsibilities

• Executes Revenue Cycle Business Office Operations and functions.
• Generates, analyzes and presents operational metrics (Billing, T Status, AR, Cash Balance, CFB, etc).
• Designs, tests, and implements new system edits or workflow changes.
• Designs, tests, and implements new processes to support regulatory or system changes.
• Identifies improvement opportunities to drive revenue and recovery by the department.
• Monitors productivity of the team to ensure efficient operations.
• Identifies time gaps in team members' work and communicates issues to management.
• Identifies process and system improvements to drive productivity toward targets.
• Other duties as assigned; general support tasks as needed.

Skills

Critical thinking

Project management

Data analysis

Problem solving

Systems interaction

Education

Billing/coding certification (CPC/CCS) or equivalent

Tools

Epic

Billing systems

Job description

The Revenue Cycle Operations Analyst works closely with the function line manager to drive initiatives and projects. Consults and advises on functional unit operations and improvement opportunities. Focuses on metrics and resolving gaps in actual results vs targets. Creates weekly dashboard for status of various projects, initiatives and metrics. Support department objectives with analytical support, root cause analysis, user requirements for updating edits / process flows / queue updates in Epic.

Responsibilities

• Executes Revenue Cycle Business Office Operations and functions
• Generates, analyzes and presents operational metrics for area being supported; could include things such as Billing, T Status, AR, Cash Balance, CFB, etc
• Designs, tests, and implements new system edits or workflow or queue changes.
• Designs, tests, and implements new processes to support regulatory or system changes.
• Identifies improvement opportunities to drive more revenue and recovery by the department.
• Monitors Productivity
• Monitors productivity of team members to ensure unit is operating efficiently and effectively; Looks for patterns and communicates any issues to manager for resolution.
• Identifies and rationalizes time gaps in team members work, communicating any issues to manager for resolution.
• Identifies process and system improvements to drive productivity to target levels
• Other Duties as assigned
• General support tasks as needed

Qualifications

5 years experience in performing Revenue Cycle / Hospital Business Office functions (Customer Service, Billing, Follow-up)

Related certification program in areas such as billing, medical office, coding and accounting can be substituted for 1 year of experience, such as CPC, CCS or equivalent

Critical thinking, project management, data analysis, problem solving, systems interaction process implementation

• Job Identification 50303
• Job Category Revenue_Cycle
• Apply Before 09/22/2026, 05:00 AM
• Job Shift Day
• Job Function Revenue Cycle
• Worker Type Employee
• Regular or Temporary Regular
• Requisition Schedule Full-Time
• Hours of Schedule (e.g. M-F 8a-5p) 8am - 4:30p
• Department Business Office-FMOL Health System
• FMOLHS Company Code Franciscan Missionaries of Our Lady Health System Inc