Revenue Cycle Manager

Radical ♥️ Healing; Durham (NC); On-site; USD 70,000 - 95,000; Full time

Job summary

Radical Healing in Durham, NC is seeking a Revenue Cycle Manager to oversee patient registration, insurance verification, billing, posting, and collections for a mission-driven organization dedicated to inclusive care. This full-time, on-site role collaborates with clinical and finance teams to ensure accurate reimbursement and compliant processes.

You will monitor financial metrics, analyze denials, optimize contracts, train staff, and develop revenue cycle policies with a focus on equity and

Qualifications

• Expertise in Revenue Cycle Management and Practice Management.
• Strong denial management with root-cause analysis and appeals.
• Proficiency in Medical Coding with collaboration with clinical staff.
• Experience with Managed Care contracts, reimbursement methodologies, and payer policies.
• Familiarity with healthcare billing software and EHR systems.
• Excellent analytical, problem-solving, and organizational skills.
• Clear communication to explain billing concepts to patients and staff.
• Commitment to equity, inclusion, and affirming care for LGBTQ+ and BIPOC communities.
• Bachelor's degree in healthcare administration, business, finance, or related field.
• Previous leadership in revenue cycle environment is beneficial.

Responsibilities

• Oversee end-to-end revenue cycle: patient registration, insurance verification, charge capture, billing, posting, and collections.
• Monitor key financial metrics, analyze trends, identify process gaps, and implement improvements.
• Collaborate with clinical, administrative, and finance teams to address denials, support coding accuracy, and ensure regulatory compliance.
• Develop and update revenue cycle policies; train staff; promote a patient-centered, culturally responsive billing experience.

Skills

Revenue Cycle Management

Denials management

Medical Coding

Managed Care contracts

Billing software / EHR

Analytics

Communication

Equity & inclusion

Leadership

Education

Bachelor's degree in healthcare administration, business, finance

Job description

Radical Healing is an intentional, radically inclusive campus devoted to healing, wellness, and joy, with a specific focus on LGBTQ+ and BIPOC communities. The organization fosters a multiracial and multicultural environment where all identities are welcomed and affirmed. Services and programs are designed to support holistic well-being, community care, and equitable access to healing resources. Team members join a mission-driven space that values collaboration, inclusion, and trauma-informed practices. Everyone who shares these values and commitments is welcome here.

Role Description

The Revenue Cycle Manager is a full-time, on-site role located in Durham, NC. This role oversees all aspects of the revenue cycle, including patient registration, insurance verification, charge capture, billing, payment posting, and collections to ensure accurate and timely reimbursement. Day-to-day responsibilities include monitoring key financial metrics, analyzing trends, identifying process gaps, and implementing improvements for efficient practice management. The Revenue Cycle Manager will work closely with clinical, administrative, and finance teams to address denials, support coding accuracy, optimize managed care contracts, and maintain compliance with regulatory and payer requirements. The role also involves developing and updating revenue cycle policies, training staff on best practices, and promoting a patient-centered, culturally responsive billing experience.

Qualifications

• Demonstrated expertise in Revenue Cycle Management and Practice Management, with experience overseeing end-to-end billing operations.
• Strong knowledge of Denials management, including root‑cause analysis, appeals processes, and implementation of prevention strategies.
• Proficiency in Medical Coding practices and standards, with the ability to collaborate effectively with clinical staff to ensure accurate documentation.
• Experience working with Managed Care contracts, reimbursement methodologies, and payer policies.
• Familiarity with healthcare billing software, EHR systems, and reporting tools.
• Excellent analytical, problem‑solving, and organizational skills, with attention to detail and accuracy.
• Clear and respectful communication skills, including the ability to explain billing and insurance concepts to patients and staff.
• Commitment to equity, inclusion, and affirming care for LGBTQ+ and BIPOC communities; experience in a community health or behavioral health setting is a plus.
• Bachelor's degree in healthcare administration, business, finance, or related field; equivalent experience may be considered.
• Previous leadership or supervisory experience in a healthcare revenue cycle environment is highly beneficial.