Revenue Cycle Management Analyst II Remote

University Hospitals Pain Management; Shaker Heights (OH); Remote; USD 60,000 - 80,000; Full time

Job summary

A leading healthcare provider seeks an analytical candidate to support revenue cycle operations. This position involves analyzing data, providing technical support, and ensuring operational efficiency within a dynamic healthcare environment.

Qualifications

• Experience in revenue cycle operations analysis.
• Strong technical and application support for users.
• Ability to generate reports and write complex queries.

Responsibilities

• Perform audits and analyses of accounts receivable to ensure claim accuracy.
• Provide daily technical support for Revenue Cycle end users.
• Assist with special projects and process improvement initiatives.

Skills

Analytical skills

Technical support

Problem-solving

Relationship building

Education

Bachelor's degree in a related field

Job description

DescriptionA Brief Overview

This position supports revenue cycle operations through the setup, configuration, analysis, monitoring, and maintenance of the system, as well as operational training support.

What You Will Do

• Reporting & Analytics (50%):
  • Perform audits and analyses of accounts receivable and transactions to ensure claim and receivable accuracy, identify issues, and recommend solutions.
  • Generate reports and write complex queries to analyze data within the Revenue Cycle, using independent judgment to extract necessary data.
  • Monitor work lists weekly, assist users in resolving items, and report statuses to senior staff.
  • Analyze performance indicators for inconsistencies and report findings.
  • Recognize problems, develop relevant facts, formulate solutions, and draw conclusions.
  • Establish effective relationships with department members and end users.
• Command Center & Customer Support (35%):
  • Provide daily technical and application support for Revenue Cycle end users.
  • Create and distribute end-user communications promptly.
  • Report change control needs weekly to the Senior Business Operations Analyst.
  • Perform master file maintenance to optimize performance.
  • Review software and service pack updates and evaluate their impact.
  • Offer subject matter expertise related to operational solutions.
  • Maximize the use of available technology, including shortcuts and tips.
  • Update departmental policies and procedures to align with software changes.
• General (15%):
  • Maintain access and serve as administrator for payer websites and specific sites.
  • Participate in process improvement initiatives.
  • Assist with special projects and other duties as assigned.

Additional Responsibilities

• Perform other duties as assigned.
• Comply with all policies and standards.
• Refer to departmental documentation during orientation for specific duties.
• Maintain the confidentiality and security of Protected Health Information (PHI), adhering to training and policies.