Revenue Cycle Mail Clerk — Payments & Deposits

Smile Brands Inc.; Itasca (IL); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

PTO

Health insurance

Dental insurance

Vision insurance

401k plan

Telemedicine

Job summary

Smile Brands Inc. in Itasca, IL is seeking a full-time, on-site Administrative Specialist to handle mail, payments, and revenue cycle tasks within a dental practice support environment.

You will process insurance correspondence, balance daily deposits, and coordinate with internal teams to resolve discrepancies, leveraging Excel and Outlook. This role offers PTO, health benefits, a 401(k) plan, and opportunities to grow within a growing dental revenue cycle organization.

Qualifications

• 1 year minimum experience in administration, mailroom, payment processing, or data entry.
• Ability to multitask and meet productivity in a fast-paced environment.
• Experience with Microsoft Office, especially Excel and Outlook.
• Strong attention to detail and organizational skills.
• Strong communication skills and ability to work independently or on a team.

Responsibilities

• Receive, sort, open, and distribute incoming mail and insurance correspondence to the appropriate departments or team members.
• Process insurance checks and related payment documentation, verifying patient and office information and researching unidentified or unmatched payments.
• Monitor and reconcile EFT notifications and payment remittances, researching discrepancies and missing or unmatched payments.
• Prepare and balance daily bank deposits, ensuring checks, deposit batches, and supporting documentation are accurate and properly recorded.
• Prepare outgoing mail and shipments and maintain organized mail storage and tracking.
• Scan, upload, and electronically file checks, EOBs, correspondence, and other supporting documentation in accordance with established procedures.
• Maintain accurate records and documentation to support payment processing, deposits, audits, and other Revenue Cycle Management activities.
• Communicate with internal teams to resolve payment, deposit, or documentation discrepancies and support timely resolution.
• Perform other administrative and RCM-related duties as needed.

Skills

Administration

Mailroom

Payment processing

Data entry

Microsoft Excel

Outlook

Attention to detail

Communication

Teamwork

Tools

Microsoft Office

Job description

Smile Brands Inc. in Itasca, IL is seeking a full-time, on-site Administrative Specialist to handle mail, payments, and revenue cycle tasks within a dental practice support environment.

You will process insurance correspondence, balance daily deposits, and coordinate with internal teams to resolve discrepancies, leveraging Excel and Outlook. This role offers PTO, health benefits, a 401(k) plan, and opportunities to grow within a growing dental revenue cycle organization.