Revenue Cycle Leader — Patient Accounts & Medical Records

Dakota Eye Institute; Bismarck (ND); On-site; USD 55,000 - 85,000; Full time

Job summary

Dakota Eye Institute in Bismarck, ND is seeking a Revenue Cycle Supervisor to lead daily operations of Patient Accounts and Medical Records, oversee staffing, and improve workflow efficiency.

This leadership role requires healthcare revenue cycle experience, strong coaching skills, and a commitment to high-quality patient service, while coordinating with Human Resources for staff development and performance evaluations.

Qualifications

• Three years+ in healthcare revenue cycle, patient accounts, medical billing, or related fields.
• Experience training, leading, or supervising staff preferred.
• Familiarity with insurance follow-up, denials, and payer requirements.

Responsibilities

• Lead the daily operations of Patient Accounts and Medical Records teams, including staffing and workflow priorities.
• Monitor accounts receivable activity, denials, balances, aging, and productivity metrics.
• Coach staff through training, feedback, and problem solving to promote excellent patient service.

Skills

Healthcare Revenue Cycle

Staff Leadership

Communication

Training & Coaching

EHR / Practice Management

Education

Associate or Bachelor's degree in related field

High school diploma or equivalent

Tools

EHR System

Reporting & Analytics tools

Job description

Dakota Eye Institute in Bismarck, ND is seeking a Revenue Cycle Supervisor to lead daily operations of Patient Accounts and Medical Records, oversee staffing, and improve workflow efficiency.

This leadership role requires healthcare revenue cycle experience, strong coaching skills, and a commitment to high-quality patient service, while coordinating with Human Resources for staff development and performance evaluations.