Revenue Cycle Billing Coordinator (Payment Posting and Cash Application Reconcil

Vanderbilt Health; United States; On-site; USD 60,000 - 80,000; Full time

Job summary

Vanderbilt Health is seeking a Revenue Cycle Billing Coordinator to oversee and improve billing and reimbursement processes across services. The role designs, implements, and trains teams on billing procedures while managing claim processing, denials, and outstanding balances with insurers and patients.

The position emphasizes data-driven analysis to identify trends, audits, and continuous improvement initiatives within the revenue cycle.

Qualifications

• Experience with revenue cycle and medical billing
• Ability to design and implement billing procedures
• Strong accounting and financial analysis skills
• Capable of training and guiding staff in billing processes
• Understanding of regulatory requirements in medical billing

Responsibilities

• Assist with designing, planning, and implementing billing procedures and systems.
• Provide training and ongoing guidance to staff involved in billing and revenue cycle functions.
• Promote program growth and scalability to support organizational expansion.
• Handle claim processing including payments, adjustments, refunds, denials, and outstanding balances.
• Serve as point of contact between insurance providers, third-party payers, and administrative staff.
• Evaluate financial data to detect, reconcile, and resolve trends affecting reimbursements.
• Conduct comprehensive account audits and manage additional related duties.

Skills

Billing procedures

Staff training

Claims processing

Financial data analysis

Interdepartmental communication

Tools

Word

Excel

Tableau

PowerPoint

Job description

Discover Vanderbilt Health : With eight hospitals and over 180 clinics, we are the region’s largest comprehensive academic health system. Vanderbilt Health has a long tradition of providing world-class care to the people of the Mid-South, living out our mission of moving medicine forward through preeminent programs in patient care, education and research. Here you’ll find a spirit of collaboration and a supportive community where your expertise is valued, your knowledge expanded and your uniqueness celebrated. We are committed to fostering an environment where talented, compassionate people are united in bringing the most advanced care to our neighbors throughout the region.

Organization: Payment Posting Job Summary: The Revenue Cycle Billing Coordinator is responsible for evaluating and managing revenue cycle operations to ensure effective and compliant billing and reimbursement processes. This role designs, executes, and implements billing procedures, oversees program development, and supports continuous improvement initiatives that impact a significant segment of the organization.

KEY RESPONSIBILITIES

Assist with designing, planning, and implementing billing procedures and systems to support new and existing services.

Provide training and ongoing guidance to staff involved in billing and revenue cycle functions.

Promote program growth and scalability to support organizational expansion.

Handles claim processing, including payments, adjustments, refunds, denials, and outstanding balances from both patients and insurers.

Acts as a point of contact between insurance providers, third-party payers, and administrative staff.

Evaluates financial data to detect, reconcile, and resolve trends that lead to incorrect or missing reimbursements.

Conducts comprehensive account audits and manages other complex tasks and projects.

Performs additional duties as assigned, in accordance with the general scope of the role.

TECHNICAL CAPABILITIES

Revenue Cycle (Intermediate): Knowledge of the financial process to track patient care from registration and scheduling to the final payment of a balance.

Problem Solving (Intermediate): Uses critical thinking and process improvement, identifies root causes, creates future state, coaches and mentors, development of solutions and action plans with a sustainability plan. Applies appropriate tools to address issues.

Communication of Results (Intermediate): Communicates results and recommendations to customers in a concise and non-technical format. Clearly states implications and potential next steps. Presents analysis, ideas, and findings using the appropriate data visualization and presentation tools [such as Word, Excel, Tableau, and PowerPoint].

Quality Assurance (Novice): Understands the goal of increasing organizational productivity and individual performance by making the products and services within your work assignments more efficient and more effective.

Regulatory Compliance (Intermediate): Demonstrates knowledge of the appropriate rules and regulations and apply them in difficult, stressful and complex situations. Able to interpret and explain rules and regulations that are ambiguous or unclear. Directs others in interpreting rules and regulations on the job and trains others in them.

Business Results (Intermediate): Ability to achieve business results while focusing on quality, customer satisfaction, and stewardship.

Our professional administrative functions include critical supporting roles in information technology and informatics, finance, administration, legal and community affairs, human resources, communications and marketing, development, facilities, and many more. At our growing health system, we support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at Vanderbilt Health for professional growth, appreciation of benefits, and a sense of community and purpose.

CORE ACCOUNTABILITIES

Organizational Impact: Executes job responsibilities with the understanding of how output would affect and impact other areas related to own job area/team with occasional guidance.

Problem Solving/ Complexity of work: Analyzes moderately complex problems using technical experience and judgment.

Breadth of Knowledge: Has expanded knowledge gained through experience within a professional area.

Team Interaction: Provides informal guidance and support to team members.

Core Capabilities : Supporting Colleagues

• Develops Self and Others: Invests time, energy, and enthusiasm in developing self/others to help improve performance e and gain knowledge in new areas.
• Builds and Maintains Relationships: Maintains regular contact with key colleagues and stakeholders using formal and informal opportunities to expand and strengthen relationships.
• Communicates Effectively: Recognizes group interactions and modifies one's own communication style to suit different situations and audiences.

Delivering Excellent Services

• Serves Others with Compassion: Seeks to understand current and future needs of relevant stakeholders and customizes services to better address them.
• Solves Complex Problems: Approaches problems from different angles; Identifies new possibilities to interpret opportunities and develop concrete solutions.
• Offers Meaningful Advice and Support: Provides ongoing support and coaching in a constructive manner to increase employees' effectiveness.

Ensuring High Quality

• Performs Excellent Work: Engages regularly in formal and informal dialogue about quality; directly addresses quality issues promptly.
• Ensures Continuous Improvement: Applies various learning experiences by looking beyond symptoms to uncover underlying causes of problems and identifies ways to resolve them.
• Fulfills Safety and Regulatory Requirements: Understands all aspects of providing a safe environment and performs routine safety checks to prevent safety hazards from occurring.

Managing Resources Effectively

• Demonstrates Accountability: D