Revenue Collections Processor & Cashier

King-County,-W; Seattle (WA); On-site; USD 42,000 - 54,000; Full time

Job summary

King County in Washington state is seeking a detail-oriented Office Support Associate to process property tax payments and maintain accurate records. The role operates in-office with emphasis on data entry, reconciliation, and customer service across multiple teams.

Responsibilities include opening mail, posting payments, updating name/address changes, and assisting cashiers and revenue collections with timely processing.

Qualifications

• Office-based role requiring in-person work.
• 10-Key proficiency with high attention to detail.
• Ability to follow written and verbal instructions.
• Ability to lift a tray of mail (less than ten pounds).
• Team player with a can-do attitude and ability to work with a diverse team.
• Proficiency using Word and Excel.

Responsibilities

• Operate Mail Opener to open and prepare incoming property tax payments for processing.
• Identify payments that cannot be posted and return to sender for various reasons.
• Review and enter Name & Address changes; enter account/parcel numbers into formatted excel spreadsheet with accuracy, speed, and high attention to detail.
• Collect & process cash, checks, cards, & other payments primarily for property taxes.
• Reconcile collections against subsystems and respond to questions about payments.
• Support one or more processing teams to include Cashiers, Revenue Collections, and others as assigned.
• Demonstrate strong communication, interpersonal, and customer service skills in verbal, written, and electronic formats.

Skills

10-Key proficiency

Attention to detail

Good communication

Tools

Microsoft Word

Microsoft Excel

LEAN processes

SharePoint

MS Teams

Job description

Scope of Job Duties:

• Operate Mail Opener to open and prepare incoming property tax payments for processing.
• Identify payments that cannot be posted and return to sender for various reasons.
• Review and enter Name & Address changes; enter account/parcel numbers into formatted excel spreadsheet with accuracy, speed, and high attention to detail.
• Collect & process cash, checks, cards, & other payments primarily for property taxes.
• Reconcile collections against subsystems and respond to questions about payments.
• Support one or more processing teams to include Cashiers, Revenue Collections, and others as assigned.
• Demonstrate strong communication, interpersonal, and customer service skills in verbal, written, and electronic formats.

Minimum Qualifications:

• Ability to work in the office.
• 10-Key proficiency with high attention to detail
• Ability to follow written and verbal instructions.
• Ability to lift a tray of mail (less than ten pounds)
• Are a team player with a \"can-do\" attitude!
• Can work collaboratively with a diverse team.

We would love it if you have:

• Proficiency using Microsoft Word and Excel
• Experience with LEAN processes and principles
• Experience with SharePoint, MS Teams and other collaborative online tools

Other Position Information:

This position is Non-Exempt from the provisions of the Fair Labor Standards Act and is therefore is overtime eligible. Employees are paid on a bi-weekly schedule, every other Thursday, comprising of 35 hour workweek; 7 to 8 hours shifts within the hours of 7:00 am to 5:00 pm, Monday through Friday. This position is represented by Teamsters 117.

The work associated with this position will primarily be 100% in office.

Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.

Please note that when an employee conducts work that is likely to bring them in contact with another individual, safety precautions are required, including the wearing of masks in some situations. King County is doing its part to reduce the spread of COVID-19 and remains committed to reducing our carbon footprint.

The Finance and Business Operations Division's mission is to provide exceptional customer value for accounting, procurement, treasury, and small business services. We are actively seeking employees whose behavior is in alignment with our division's core values.

King County's Vision, Mission, and ACTIVATE Values unite us.

King County serves residents with a relentless sense of urgency, delivering on commitments with transparency and accountability. We are action-oriented, creative problem solvers who collaborate across roles, engage directly with communities, and challenge the status quo to achieve meaningful impact. As a unified team, we uphold high ethical and stewardship standards, embrace change, stay curious, and continuously improve. Across all interactions, we listen first, act quickly, and stay aligned as a team to earn and sustain public trust. Learn more about our Vision, Mission, and ACTIVATE Valueshere and visit our Why work at King County pagehere.

King County is an Equal Employment Opportunity (EEO) Employer

No person is unlawfully excluded from employment opportunities based on sex, race, color, national origin, ethnicity, religious affiliation, disability, sexual orientation, gender identity or expression, age except by minimum age and retirement provisions, pregnancy, status as a family caregiver, parental status, marital status, military status or status as a veteran who was honorably discharged or who was discharged solely as a result of the person's sexual orientation or gender identity or expression, citizenship or immigration status, genetic information, or other protected class. However, to the extent that distinction or differential treatment on the basis of citizenship or immigration status is authorized by either federal or state law, regulation, or government contract, it is not an unfair practice.

Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.