Revenue Analyst ($29.5547/hour)

Hyatt Hotels Corporation; Irvine (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

Hyatt Hotels Corporation in Irvine, CA, seeks a Revenue Analytics professional to develop and maintain analytical applications and server database tools for Revenue Management personnel. You will access data from Hyatt PrO/IDeaS G3 RMS, Opera, Reserve, Envision, and more to generate new insights and support top-line revenue strategies.

The role involves cross-functional collaboration to improve reporting and analytics processes.

Qualifications

• Extensive experience in hotel revenue management practices and systems.
• Expertise in data management, analytics, and reporting results.
• Skilled at designing and developing applications; advanced Excel and MS Office.
• Strong team leadership and mentoring abilities.
• Excellent verbal and written communication skills.
• Experience in project management.
• Knowledge of hotel distribution systems.
• Problem solving and attention to detail.
• Proficiency in RMS such as IDeaS or Duetto.
• Experience with BI tools like Tableau, Power BI, ThoughtSpot.
• Familiarity with Opera, SynXis PMS/Channel Management.
• Collaborative cross-functional teamwork.
• Minimum of one year of experience in hotel revenue management.
• Position is based on a 45-hours work week.

Responsibilities

• Develop and maintain analytical applications and server database tools for RM personnel.
• Provide access to data from RMS, Opera, and other systems; generate actionable analyses.
• Support market intelligence studies focused on top-line revenue generation.
• Lead/participate in strategic analysis with leadership to define pricing and distribution strategies.
• Oversee departmental projects and interface with key systems to enable reporting improvements.

Skills

Revenue management

Data analysis

Excel & MS Office

Team leadership

Communication

Project management

Problem solving

Interpersonal skills

Hotel distribution knowledge

Attention to detail

Education

Bachelor's degree in Business/Hospitality/Data Analytics

Tools

Tableau

Power BI

ThoughtSpot

IDeaS

Duetto

Opera

SynXis

Job description

Summary

The primary purpose of this position is to develop and maintain analytical applications and server database tools that hotel RM personnel need. The Analysist will receive direct access to data in various databases used by RM, including: Hyatt PrO/IDeaS G3 RMS, Opera, Reserve, Envision , etc. and generate an analysis of our business that is not currently available. Additionally the position will contribute to market intelligence studies by providing a specific focus on top line revenue generation. What works, what doesn't and why. The position will work with Director of Revenue and Area General Manager to lead departmental efforts for critical strategic analysis which will define pricing policies and distribution management techniques used by hotels. He/she will oversee departmental special projects, interface with external departments to gain access to key systems and data, and support system enhancement requests. The Revenue Analysis will provide direct property support for corporate strategies with an ongoing goal of streamlining and simplifying reporting and analysis activities . Duties also include participation in and resolution of revenue management business process and technical discussions and topics. Researching and presenting recommendations regarding RM services. Eventually the Revenue Analysis will assist in the design and delivery of key Sales technology reports and tools by optimizing data management and report generation techniques and processes.

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.

• Assisting external departments in defining and delivering advanced data analysis to strengthen business decision making processes
• Reviewing and recommending additions and changes to key departmental measurements and calculations
• Developing tracking and auditing processes to ensure compliance to departmental standards and goals
• Designing, preparing, and delivering materials and presentations on behalf of Revenue Management

Qualifications

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

• Exceptional experience in hotel industry revenue management practices, philosophies, and systems
• Expertise in data management, analytical processes, and reporting results of researched conclusions
• Technically skilled in designing & developing applications. Solid level user of MS Excel and entire MS Office suite of products. User interface design, secure file transfer protocol, data life cycle expertise
• Highly skilled at team organization, leadership, and mentoring
• Strong Oral and written communication skills
• Experienced at project management
• Knowledge of hotel distribution systems
• Good problem solving skills.
• Good administrative and interpersonal skills a must.
• Bachelor's degree in Business, Hospitality, Data Analytics, or related field preferred.
• Proficiency in Revenue Management Systems (RMS) such as IDeaS or Duetto
• Experience with Business Intelligence tools (e.g., Tableau, Power BI, ThoughtSpot).
• Strong Excel and database management skills, including experience with automation tools.
• Familiarity with hotel PMS, CRS, and Channel Management systems (Opera, SynXis, etc.).
• Strong analytical and problem-solving mindset with an eye for detail.
• Ability to communicate complex data insights to non-technical stakeholders.
• Adaptability in a fast-paced, evolving commercial landscape.
• Collaborative and proactive approach to cross-functional teamwork.
• Minimum of one year of experience in hotel revenue management, reservations, or a related hotel operations function.
• Position is based on a 45-hours work week.