Revenue Analyst

Crescent Hotels & Resorts; Fairfax Station (VA); Remote; USD 52,000; Full time

Job summary

A hospitality company is seeking a Revenue Analyst to maximize rooms revenue and yield penetration through inventory management and market analysis. The position is remote eligible for highly qualified candidates, requiring strong analytical and technical skills along with proficiency in reservation systems. The annual salary starts at $52,000.

Benefits

Excellent total compensation package

Operational incentive plan eligibility

Exceptional benefit plan for associates and family

401K matching program

Discounts with managed properties

Qualifications

• Self-starting personality with an even-tempered disposition.
• Must maintain a professional appearance and manner at all times.
• Ability to communicate well with guests.

Responsibilities

• Maximize rooms revenue and yield penetration.
• Generate daily, weekly, and monthly revenue management reports.
• Analyze and present trends and demand market conditions.

Skills

Ability to communicate in English

Analytical skills

Technical knowledge of hotel systems

Yield management skills

Tools

Microsoft Office Suite

Job description

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!

We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.

The Revenue Analyst will be responsible for maximizing rooms revenue and yield penetration through proper management of rooms inventory and application of analytical and technical knowledge of the competitive market, hotel reservation system and front office system.

We are committed to providing you with:

• Excellent total compensation package
• Operational incentive plan eligibility
• An exceptional benefit plan for eligible associates & your family members
• 401K matching program for eligible associates
• Discounts with our Crescent managed properties in North America for you & your family members

Location:This role is remote eligible anywhere in the country for highly qualified candidates.

SPECIFIC JOB KNOWLEDGE, SKILLS, AND ABILITY

• Update, process, generate and distribute daily, weekly and monthly revenue management reports and enter data into various systems, including Excel.
• Develop new reports, as needed, to assist in preparation for the revenue management meetings or data analysis. Maintain historical statistical data from all distribution channels. Analyze and present accurate picture of trends, demand and market conditions.
• Accurately prepare and distribute daily and weekly occupancy forecasts.
• Maintain and enter accurate rate and demand information in various systems.
• Build and manage special rate plans according to established revenue management guidelines for group bookings upon receipt of recaps from Sales Managers.
• Create and manage group masters for newly created Rate codes, Rate plans, SRPs in Revenue Management System, set up billing methods & charge routing controls, & pre-authorize credit card guarantee prior to group arrivals.
• Monitor group cut-off dates. As cut-off dates approach, alert DRM & sales managers if group reservations are missing.
• Perform 14-day window audit of blocked inventory in systems ensuring all unused blocked inventory has been released.
• Lead the weekly Group Pick Up Meeting.
• Assist DOS & DRM to catch & resolve group forecast discrepancies by balancing PMS and the sales system weekly. Alert DRM & sales managers if any recaps are missing for definite groups in Delphi.
• Assist DRM with setting and managing group MARs in the sales system.
• Support DRM in managing the rolling 52-week inventory.
• Monitor and analyze the competition daily and weekly to identify selling strategies and market trends. Alert DRM to emerging trends.
• Assist DRM in optimizing the hotel revenue stream and generating positive index against competing hotels in the marketplace.
• Understand the competition and make recommendations to help the hotel management team respond accordingly.
• Make multiple-room reservations that do not qualify as groups & other reservations routed by the sales managers, catering and front office departments within the guidelines established by DRM.
• Process on-property transient reservation for VIP guests, preferred account clients, etc., as directed by the GM/AGM, DOS & DRM.
• Support Reservations Agent in making reservations for contract-based business (ie: crew, wholesale, FIT).
• Fully understand hotel product and operations processes.
• Interact effectively with colleagues and hotel guests.
• Provide administrative support for the Revenue Department.

REQUIRED QUALIFICATIONS:

• Must have the ability to communicate in English.

• Self-starting personality with an even-tempered disposition.

• Must maintain a professional appearance and manner at all times.

• Can communicate well with guests.

• Must be willing to “pitch-in” and help co-workers with their job duties and be a team player.

• Analytical and technical skill required.

• Need working knowledge of reservations and front office systems and Microsoft Office Suite to take full advantage of the revenue opportunities.

• Forecasting and creative revenue management abilities needed.

• Yield management skill required to evaluate business trends and communicate recommendations to property team to take full advantage of revenue maximization.

Salary and Other Compensation:

The annual starting salary for this position is between $52,000 annually. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.