Revenue Agent 1

West Virginia; West Virginia; On-site; USD 37,000 - 49,000; Full time

Job summary

West Virginia Tax Division is seeking an employee to pursue delinquent tax collections, primarily Personal Income Taxes, in an office setting. The role involves communicating with taxpayers, educating on state code, and promoting voluntary compliance.

Fingerprint-based background checks are required and salary falls within the posted range. Responsibilities include reviewing returns, issuing levies and garnishments, negotiating payment plans up to 12 months, and advising management on complex

Qualifications

• Graduation from an accredited four-year college or university with six semester hours in accounting.
• Experience in accounting or related fields may substitute for the required training.

Responsibilities

• Pursue the collection of delinquent taxes by communicating with taxpayers and/or their representatives in person, by phone, and by mail.
• Promote voluntary compliance with state tax laws and educate taxpayers on the WV State Code.
• Investigate situations of potential non-compliance and review tax returns and supporting documentation.
• Issue bank levies, wage garnishments, and tax liens; determine delinquent liabilities and appropriate resolutions.
• Negotiate payment plans up to 12 months in length.
• If longer plans, criminal investigations, lien releases, or offers in compromise are considered, recommend to upper management.

Skills

Communication skills

Negotiation

Tax knowledge

Education

Bachelor's degree with accounting coursework

Job description

Under general supervision and at the full performance level, pursues the collection of delinquent taxes owed to the State of West Virginia by communicating with taxpayers and/or their representatives in person, by phone, and by mail. Main collection emphasis is in the collections of Personal Income Taxes. This position works in an office setting. Promotes voluntary compliance with state tax laws and educates the taxpayers on the WV State Code. Investigates situations of potential non-compliance, and complaints made to the agency about delinquent taxpayers. Reviews tax returns and their supporting documentation, including financial information. Issues bank levies and wage garnishments, and tax liens. Determines delinquent taxpayer liabilities and determines the appropriate course of action to resolve cases of delinquency. Negotiates with taxpayers payment plans that do not exceed 12 months in length. If the appropriate course of action to resolve a delinquency involves any of the following, recommends such action to upper management: long-term payment plans exceeding 12 months; the pursuit of a criminal investigation; lien releases; business license revocation; offers in compromise; waivers of additions. Performs related work as required. A valid driver’s license is required.

Employment requires a fingerprint-based criminal-background check to be provided at the West Virginia Tax Division’s expense. Failing to initiate the process or cooperate with this process, providing false or incomplete information, or discovery of disqualifying information will result in denial of, or dismissal from, employment or denial of transfer irrespective of when discovered. The chosen applicant will also be subject to a tax compliance check.

Training: Graduation from an accredited four-year college or university which must have included six semester hours in accounting.

Substitution: Experience in accounting, bookkeeping, credit collections, preparation of tax returns, or related work outside the Department may be substituted at the rate of two years of experience for one year of college; or tenure with the Department of Tax & Revenue in a related field may be substituted on a year-for-year basis for the required training. If the experience being substituted is in the area of bookkeeping, accounting or credit collections, the six hour accounting requirement may be waived.

The expected salary range for this position is $36,978.65 to $49,407.10.